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Cortese Ford Lincoln - Service Center
Rochester, NY
1,256 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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Workmanship
Service Time
Service Communication
1,256 Reviews of Cortese Ford Lincoln - Service Center
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October 24, 2021
I had to leave 2 messages before I received a call back to set up my appointment. The service itself was quick and completed very quickly. I am satisfied with the oil change and inspection. to set up my appointment. The service itself was quick and completed very quickly. I am satisfied with the oil change and inspection. More
by taimaneiro
Employees Worked With
I believe the person who contacted me for my appointment was Jordan.
October 18, 2021
The employed were very helpful to make it an enjoyable experience. Not a bad word could be spoke. Thank You experience. Not a bad word could be spoke. Thank You More
by sman7224
Verified CustomerEmployees Worked With
October 15, 2021
The Ford pass application had my appointment wrong but they fit me right in. Everyone was very pleasant. they fit me right in. Everyone was very pleasant. More
by clake1968
Employees Worked With
October 07, 2021
Simple first year service and nys inspection. Wait was alittle long but i had no where to be and service was good alittle long but i had no where to be and service was good More
by dylanarider
Employees Worked With
September 27, 2021
They are very friendly and make a perfect service. Thank you guys for your job. you guys for your job. More
by salnikov
Employees Worked With
September 20, 2021
I Do not even own a Ford. Getting spammed by Cortese Ford. Please lose my contact information Ford. Please lose my contact information More
by 1menace2rite
Employees Worked With
Other Employees :
Dave Robinson, Mark Williams
September 17, 2021
There is little to no communication between the service advisor and customer. We have had several vehicles there and have waited over 2 weeks before they are looked at. I have one vehicle that was there advisor and customer. We have had several vehicles there and have waited over 2 weeks before they are looked at. I have one vehicle that was there for an issue since June 23, and got back without the complaint repaired. It is still there on September 17, and I can not get a service advisor on the phone to ask for the progress on this vehicle. More
by DROBINSON17
Employees Worked With
September 13, 2021
Cortese Ford has always treated me well. Fair pricing, pleasant salesmen, with an excellent service department! pleasant salesmen, with an excellent service department! More
by lew57ski
September 10, 2021
Service department did a great job repairing my vehicle after a collision. They were clear what needed to be fixed, gave good estimates, and completed the work in a timely manner. after a collision. They were clear what needed to be fixed, gave good estimates, and completed the work in a timely manner. More
by pk
Employees Worked With
