Corwin Ford of Tri-Cities

Not very professional and dragged out the process. Would not listen to me, ignored my requests and pushed applying for a loan with Hapo even though I was already preapproved. With my credit union. Ran Would not listen to me, ignored my requests and pushed applying for a loan with Hapo even though I was already preapproved. With my credit union. Ran my credit with out my permission. More

The dealership went out of their way to make me a good deal and met all my needs including moving parts from my old rig to the new one. deal and met all my needs including moving parts from my old rig to the new one. More

I didn’t have any issues with the buying experience but after the purchase has been a different story. I purchased from out of state and everything was as expected until I showed up and found that the tail after the purchase has been a different story. I purchased from out of state and everything was as expected until I showed up and found that the tailgate button does not work and there is a light that is the wrong color and is installed incorrectly. They put it in the “we owe” that the Corwin near my house would take care of it for me. I followed up multiple times and have been told I would be getting a call or that they are working on figuring it out but it’s now 5 months later and it is still not fixed. I’ve called multiple times and nobody seems to be able to make anything happen. To me what makes a dealership great is one you can trust and that keeps their word. When you purchase a vehicle and a deal is made, that deal should be upheld. Corwin Ford tric-cities has not and that’s why they deserve a 1 star review. Will never purchase through them again. More

Terrible dealership. They sold a CPO vehicle with a bunch of issues and then refused to do anything at all when those issues were brought to their attention. How convenie They sold a CPO vehicle with a bunch of issues and then refused to do anything at all when those issues were brought to their attention. How convenient too that all these issues are not covered by the “gold certified” warranty. What a load of garbage. I will never buy another vehicle from this dealer and I will likely never buy another ford. More

Tina worked with us to get all the safety recalls remedied. She got warranty repairs performed. remedied. She got warranty repairs performed. More

Great It was very great and super fast They were very friendly and helpful. Nic friendly and helpful. Nic More

YOUR SERVICE DEPT AND PARTS DEPT TEAM HAVE ALWAYS TAKING GOOD CARE OF US AT THE CITY OF PASCO FLEET. GOOD CARE OF US AT THE CITY OF PASCO FLEET. More

We find them very friendly, efficient, and trustworthy. Have purchased multiple vehicles from them and will continue to do business with this Dealership Have purchased multiple vehicles from them and will continue to do business with this Dealership More

Tires in the car they sold me are 11 years old. Not safe !! They only provided 1 key as well which is very disappointing. Not safe !! They only provided 1 key as well which is very disappointing. More

I found the spring clips on the engine air filter housing were not fastened allowing air to bypass the filter. I found the two screws that secure the access cover on the cabin air filter were not replaced an were not fastened allowing air to bypass the filter. I found the two screws that secure the access cover on the cabin air filter were not replaced and are missing. Makes me wonder what else is wrong with my vehicle when the mechanics cannot get the little stuff right. More