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Corwin Ford of Tri-Cities

Pasco, WA

Overview
Employees
Reviews
Vehicles
4.5
4,013 Reviews
Welcome to Corwin Ford Tri Cities! Corwin Ford Tri Cities is part of the Corwin Auto group which has been Family Owned and operated for over 100 Years. We have a strong and committed sales staff with many years of experience satisfying our customers' needs. With a Huge Selection of New and Pre-Owned vehicles. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
Contact Dealership

1225 Autoplex Way

Pasco, WA

99301

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Showing 4,013 reviews

April 08, 2026

It took way too long to do a simple oil change, I had the appointment at 11:30am I got there at 11:20am and got my car back at 12:55pm More

by JESUSHR82.JH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Demetrio Castaneda
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2026 -

Corwin Ford of Tri-Cities responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Angela Hancock, Service Manager

April 06, 2026

Excellent I loved that they provided video showing me exactly what was going on with my vehicle. I loved that they provided a valet service. Overall an excellent experience. Thank you. More

by Justin Hall
Recommend Dealer
Yes
Employees Worked With
Noah Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah Benavides
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Apr 06, 2026 -

Corwin Ford of Tri-Cities responded

It’s great to hear the video walkthrough gave you clear insight and the valet service added convenience. Noah and our Ford team appreciate your kind words about your Maverick service experience. We look forward to helping you again. Angela Hancock, Service Manager

April 06, 2026

Great service. Quick and easy and friendly staff Great quality work, and great products too More

by DSJOHNSTONE
Recommend Dealer
Yes
Employees Worked With
Allan Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan Cardenas
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Apr 06, 2026 -

Corwin Ford of Tri-Cities responded

We’re glad Allan and our team delivered quick, straightforward service on your Ford Explorer with a welcoming approach. Thank you for highlighting the quality of our work and products, and we look forward to assisting you again in the future. Angela Hancock, Service Manager

April 05, 2026

From the time I walked in purchased my vehicle from Zayne to Tina it was all exceptionally great.. More

by MISSCASSY1010
Recommend Dealer
Yes
Employees Worked With
Tina Beaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tina Beaver
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Apr 05, 2026 -

Corwin Ford of Tri-Cities responded

We’re thrilled Tina provided exceptional support when you walked in to purchase your new Ford. Congratulations on your vehicle, and enjoy it. Angela Hancock, Service Manager

April 04, 2026

They were accommodating and knowledgeable. Doug Butler was very informative and worked to accommodate my needs. More

by 4mlanes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2026 -

Corwin Ford of Tri-Cities responded

Thank you for sharing your experience. We’re glad Doug provided clear guidance and met your needs during your Ford Maverick service. We appreciate your trust and look forward to assisting you again. Angela Hancock, Service Manager

April 04, 2026

Doug was very knowledgeable and even though I showed up 2 days early he was still able to work me in the following day More

by 4mlanes
Recommend Dealer
Yes
Employees Worked With
Doug Butler
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Apr 04, 2026 -

Corwin Ford of Tri-Cities responded

Thank you for sharing your experience with us. We’re pleased we could fit your Ford Maverick in on short notice and that our team’s expertise was helpful. We look forward to assisting you again. Angela Hancock, Service Manager

April 04, 2026

Stuck with it. Got it done. I felt like Darby understood my concerns and really listened. More

by curtisringstad
Recommend Dealer
Yes
Employees Worked With
Darby Monroe
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Apr 04, 2026 -

Corwin Ford of Tri-Cities responded

It’s rewarding to know our team listened to your concerns and got your Ford back in top shape. Thank you for sharing your thoughts and the five-star rating. Angela Hancock, Service Manager

April 04, 2026

Very pleasant service personnel. I inspected the work carefully after completion and it was done well. Expensive work however. More

by reidclan2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 05, 2026 -

Corwin Ford of Tri-Cities responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Angela Hancock, Service Manager

April 04, 2026

Had a few recall items which were quickly addressed, then had some action items that came up from the multipoint inspection. Those were quickly addressed, and then there was one other issue that I needed fig More

by Michaellane223
Recommend Dealer
Yes
Employees Worked With
Bert Flores
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Apr 04, 2026 -

Corwin Ford of Tri-Cities responded

Thank you for letting us know how smoothly your Ford Expedition service went. We’re glad our team could handle the recalls, multipoint inspection items, and that warranty repair all in one visit. Please reach out if you need anything else down the road. Angela Hancock, Service Manager

April 03, 2026

Allan Was helpful courteous explained all concerns that the techinion had flagged And offered and explained all repairs and concerns Mentioned the front brake pads were going to need to be addressed at the More

by JIM.BOTT
Recommend Dealer
Yes
Employees Worked With
Allan Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan Cardenas
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Apr 03, 2026 -

Corwin Ford of Tri-Cities responded

It’s terrific to hear Allan walked you through each service detail and addressed every technician note. We’re pleased the front brake pad recommendation was provided ahead of your next oil change and that you left very satisfied. Thank you for trusting us with your Ford F-350. Angela Hancock, Service Manager

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