Corwin Ford of Tri Cities - Service Center

Bought used truck. All was said to work. Traveled to city out of area and went to rent a trailer. Hooked to trailer and plug did not work.would not rent me a trailer. H All was said to work. Traveled to city out of area and went to rent a trailer. Hooked to trailer and plug did not work.would not rent me a trailer. Had to pay for 1/2 of bill. Because it was past 30 days. Should not have had to pay at all. The issue was I did not run home after purchase and check trailer connection. But who does that? More

Journey Dewey is always helpful. She called the service plan provider, arranged the service, and she even arranged for our car to be delivered back to our house. Most of the time, I She called the service plan provider, arranged the service, and she even arranged for our car to be delivered back to our house. Most of the time, I do my own service, but if I have a service plan and an option, I'll choose to go through Journey. More

The service was good, but the cost for a key replacement was outrageous. $300 would have been a reasonable price, but $550 was well above what was reasonable. was outrageous. $300 would have been a reasonable price, but $550 was well above what was reasonable. More

Excellent service and attention to detail. Explained all the services needed and provided. Top notch. Explained all the services needed and provided. Top notch. More

I always receive great service. The department is easy to work with; they are great about informing you of issues that are coming up. The department is easy to work with; they are great about informing you of issues that are coming up. More

Service was only 20 minutes to replace spark plugs, but it was $100 less than estimate. Counter service was just adequate, nothing special with just a hand me the receipt and the usual “ there you go” with it was $100 less than estimate. Counter service was just adequate, nothing special with just a hand me the receipt and the usual “ there you go” without a thanks for your business. I did get a have good rest of the day. More

Got me in fast and took care of my emergency in a satisfactory manor with great communication. satisfactory manor with great communication. More

They have been so great to work with in regards to my schedule since we don't have a dealership in our town. Having to change appointments and things being done to accommodate my work schedule. schedule since we don't have a dealership in our town. Having to change appointments and things being done to accommodate my work schedule. More

Did exactly what they said they would do without any problems and in the time line they promised problems and in the time line they promised More

The technicians and staff were helpful and efficient, and completed the work in less time than estimated. completed the work in less time than estimated. More