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Corwin Ford of Tri Cities - Service Center

Pasco, WA

4.5
1,618 Reviews

1,618 Reviews of Corwin Ford of Tri Cities - Service Center

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August 30, 2025

very fast and courteous service I was in and out of there in no time More

by pglesener
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Cornejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2025 -

Corwin Ford of Tri-Cities responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Corwin Ford of Tri-Cities! Angela Hancock, Service Manager

August 30, 2025

Journey has always taken care of out issues. She is very professional and an excellent cilommunicator. More

by john
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Journey Dewey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2025 -

Corwin Ford of Tri-Cities responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Angela Hancock, Service Manager

August 30, 2025

The whole experience was great! It was super easy to schedule an appointment for my vehicle (got in the next day), easy drop off, text communication the entire time. Friendly, effic More

by MelissaO
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2025 -

Corwin Ford of Tri-Cities responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Corwin Ford of Tri-Cities. Angela Hancock, Service Manager

August 30, 2025

I was told my warranty covered an issue. After I returned for a repair I was then told the basic warranty didn’t cover it, but the extended warranty I pay extra for did, but it would cost $1 More

by KAZDAK
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vanessa Lozano
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2025

We were pleased with the results. Juan made sure that the repair costs were covered by our long term warranty. More

by mitchellsue48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Orozco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2025 -

Corwin Ford of Tri-Cities responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Corwin Ford of Tri-Cities. We look forward to having you as one of our valued customers for many more years to come! Angela Hancock, Service Manager

August 29, 2025

I appreciated the professionalism from the service advisor Doug Butler. He was helpful and polite. More

by RNJOHNSON123
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2025 -

Corwin Ford of Tri-Cities responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Angela Hancock, Service Manager

August 29, 2025

Everyone was very friendly and service was fast Highly recommend dealership for all your service needs. More

by Raddog23
Recommend Dealer
Yes
Employees Worked With
Noah Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah Benavides
Aug 29, 2025 -

Corwin Ford of Tri-Cities responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Corwin Ford of Tri-Cities. We look forward to having you as one of our valued customers for many more years to come! Angela Hancock, Service Manager

August 28, 2025

Got a appointment quickly and the repairs were done quickly. The service advisor was friendly and kept me updated. More

by FIRE445
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Journey Dewey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2025 -

Corwin Ford of Tri-Cities responded

Thanks for sharing about your experience with Corwin Ford of Tri-Cities. We appreciate your business and hope to see you again soon! Angela Hancock, Service Manager

August 28, 2025

Jesse is a great help. Your employees respect him and he is straight forward. The quick service option is very convenient More

by CSUBSAILOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Sanchez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Josue Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2025 -

Corwin Ford of Tri-Cities responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Angela Hancock, Service Manager

August 26, 2025

Tina was a 10, helped things go good. dealeership was ready for me and went right to work, on time More

by jjjhunter17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Beaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2025 -

Corwin Ford of Tri-Cities responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Angela Hancock, Service Manager

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