Corwin Ford of Tri Cities - Service Center

Easy to schedule and service guy explained everything and all the work done and what needed to be done was documented. all the work done and what needed to be done was documented. More

I have visited this place twice and both times they did notcomplete any work except an oil change. I took it in for a recall after they messed with the trim and it blew off on the way home. Then after 8 no notcomplete any work except an oil change. I took it in for a recall after they messed with the trim and it blew off on the way home. Then after 8 non returned phone calls and they sent me three emails reminding me that I have a recall that is still open. I finally got a scheduled appointment for the recall repair and I also ask them to do an oil change and check the rail that was getting water in my car. After they changed the oil and rotated my ties and snapped of a wheel stud I was told they didn’t have the parts for the recall. But want to charge me $267 to replace the stud. So I left with not factory recall repair which was the reason I was there. More

Corwin has always treated my husband and I very well. The service at the Quick lane has been great. Josue is very polite and explains the issues well. Corwin is my number one choice. The service at the Quick lane has been great. Josue is very polite and explains the issues well. Corwin is my number one choice. More

Showed up for an oil change. They recommended a whole list of things for 150,000 mile service. I had them do it all. They quoted about 2 1/2 hours. It took 3 1/2. They recommended a whole list of things for 150,000 mile service. I had them do it all. They quoted about 2 1/2 hours. It took 3 1/2. More

Service writer was very helpful and insightful. Not at all pushy towards other services t Not at all pushy towards other services t More

Very enjoyable transaction. Candigdo was upfront the whole way through and Noah was very helpful Thank you! Candigdo was upfront the whole way through and Noah was very helpful Thank you! More

Did not order parts prior to appt. Got to dealer and had to wait days with out vehicle for parts to come in. Not appropriate at all. Got to dealer and had to wait days with out vehicle for parts to come in. Not appropriate at all. More

Mobile mechanic was scheduled to do airbag work but never showed up . Didn’t receive a call or text message . showed up . Didn’t receive a call or text message . More

Service department was very professional and did a great job with my car. Price was very reasonable as well. Very satisfied customer. job with my car. Price was very reasonable as well. Very satisfied customer. More

Tina has taken good care of me. My Ford F150 has always been taken care of by Corwin Ford. My Ford F150 has always been taken care of by Corwin Ford. More