
Coulter Cadillac Buick GMC
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,212 reviews
I have never felt more comfortable dealing with a dealership when buying a car. I leased a 2014 SRX. Allan was very friendly, helpful and thorough in all aspects of my search for just the right veh dealership when buying a car. I leased a 2014 SRX. Allan was very friendly, helpful and thorough in all aspects of my search for just the right vehicle. His follow up was unusually prompt and often. When the car came he was great at going over all the equipment and functions available with this model. I, actually, look forward to continuing the relationship with Coulter, throughout the term of my lease, knowing that the service is going to be exceptional and when I get ready for another car, Allan will give me the best advice for my next one. More
Working with Coulter was a fantastic experience. Marty Katz was extremely knowledgeable about the vehicle we were interested and took an active interest in finding us the perfect vehicle to suit our needs Katz was extremely knowledgeable about the vehicle we were interested and took an active interest in finding us the perfect vehicle to suit our needs. He gave us the time we needed to test drive the vehicle and experience all that the GMC Acadia had to offer. In working with Lindsay Coulter she was very professional, helpful and enjoyable to work with. She was very informative about the process and helped to find us the best financing available to us. More
Dureen was great to work with. I told her what I was looking for and she helped find the vehicle that fit my needs. The sales process was smooth from start to finish. I would recommend Dureen and Coul looking for and she helped find the vehicle that fit my needs. The sales process was smooth from start to finish. I would recommend Dureen and Coulter to anyone looking for a Cadillac, Buick, or GMC. More
Very positive buying and lease return experience. Marty Katz was extremely knowledgeable about the product and took all the time necessary to explain the features. He delivered as promised. Rick was very Katz was extremely knowledgeable about the product and took all the time necessary to explain the features. He delivered as promised. Rick was very efficient with all paperwork involved in the transaction. I was treated with the upmost respect. Thank you Coulter Cadillac. More
This is the second car I have purchased from Allen Hall and both times he has been very knowledgeable and great to deal with. He is one of the nicest people I have ever dealt with in sales. I would recom and both times he has been very knowledgeable and great to deal with. He is one of the nicest people I have ever dealt with in sales. I would recommend Allen to any of my friends and I know he would treat them well. Even though Coulter is further from my house than another Cadillac dealer, I came there because of Allen and I knew he would give me a good deal. More
Allen Hall is the most professional automobile salesman I have known. He is a genuinely caring and concerned person who knows his products and is willing to help the customer make the best decision for hims have known. He is a genuinely caring and concerned person who knows his products and is willing to help the customer make the best decision for himself/herself. A true people-person, Allen immediately makes you comfortable in his presence, keeps the dialogue on track and answers all of your questions. If he does not know the answer, he tells you. And then he does the research to find the correct answer and gets back to you as quickly as possible. He is the type of representative who will always have return customers because of his magnetic personality, knowledge of his business, and his ability to respond quickly to your calls for information, assistance or just to say hello and keep in touch. There are none better than Allen Hall. More
I find the Dealership to be the best maintained and spotless dealership I have ever visited, and I currently own over 20 automobiles, and have purchased a total of over 100 during my driving lifetime. spotless dealership I have ever visited, and I currently own over 20 automobiles, and have purchased a total of over 100 during my driving lifetime. The employees are all professionals. In particular, Allen Hall is the most professional and knowledgeable "car" guy I have had the pleasure of working with. His ability to explain, and his articulate way of teaching the customer is beyond exceptional. He made certain that he explained everything about the new XTS to me, with particular focus, on all the new electronics, and with regard to the electronics, he assisted me in setting up the entire car, as well as syncing my iPhone. More
Dureen Olson did a magnificient job of providing options on different models of the Cadillac fleet. By letting me drive the ATS, I was able to clearly decide that the CUE was a good system, but the car was on different models of the Cadillac fleet. By letting me drive the ATS, I was able to clearly decide that the CUE was a good system, but the car was just too small. Her knowledge of the different styles led me to the final choice of the XTS. Having specific inventory on hand was important in closing the sale. Refunding of the unused portion of the GMPP on my two trade-ins was another key item. Coulter's participation in the Costco Promotion was also a key factor in my decisions. Debbie Niles did a good job of providing the paperwork and explaining the additional options available. Scott Bergstrom provided additional information about the CUE system which I found of interest. Ron Hammon provided initial positive feedback on the ATS. This being my fourth vehicle purchase from Coulter on Camelback over the years, I continue to appreciate the quality of the "Coulter Experience". More
The car was sold to me by Glenn Heiser. His knowledge, professionalism and kindness made it a quick and very pleasant deal. He made sure I left the dealership happy. professionalism and kindness made it a quick and very pleasant deal. He made sure I left the dealership happy. More
I had purchased a used BMW from C.Cadillac and realized that I had a problem with the window washer pump. Ed was graceful enough to give me multiple options for having the problem rectified. One option was that I had a problem with the window washer pump. Ed was graceful enough to give me multiple options for having the problem rectified. One option was to have it serviced at BMW Tucson, as I lived in Tucson and it was a long drive just to come to Phx to have it fixed. Nevertheless, I decided to go back to C.Cadillac to have it fixed. Ed was very professional and had my car fixed. A courtesy car was also arranged during the servicing so as to minimize my inconvenience. Ed also provided honest and sound advice with regard to future car servicing. Overall, Ed and his team were very accommodating to my schedule, were attentive and responsive in answering questions and addressing the car problem. Ed was the best service person I have ever worked with in the car industry. I will definitely go back to C.Cadillac and Ed for future car servicing and fixes. Thanks Ed and C.Cadillac. More