Coulter Cadillac Buick GMC
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,107 reviews
I was very pleased with the overall experience. Marty and Paul made the process as easy as possible and were very friendly. Additionally, Marty double checked on a request I had and made sure someone fr and Paul made the process as easy as possible and were very friendly. Additionally, Marty double checked on a request I had and made sure someone from service came out to program my garage. More
Was finishing a 36 month Infiniti lease. They helped me get the buyout numbers four months early and structured a 24 month lease on a new XTS. Car has lots of computer interface and Allen Hall was very di get the buyout numbers four months early and structured a 24 month lease on a new XTS. Car has lots of computer interface and Allen Hall was very diligent to make sure every feature was explained. The deal was transparent and the process of pricing went smooth. I had a chance to check their service the next day with some computer questions. Scott Bergstrom was very knowledgable and was able to solve all my issues very quickly. The tire department was responsive to get the nitrogen levels exactly where they needed to be. Good people to do business with. More
Glenn, Heiser was a pleasure to work with, and Coulter is lucky to have him on their team!!! Glenn is very personable, and patient. He has a way of making the customer feel very comfortable. As a woman, I lucky to have him on their team!!! Glenn is very personable, and patient. He has a way of making the customer feel very comfortable. As a woman, I felt somewhat uneasy, purchasing a used car on my own. Glenn was outstanding with "holding my hand", through this process. He answered all of my questions, spoke with a family member of mine, over the phone. And, offered extra services, at a discounted rate; until I felt good about my purchase, of this used vehicle. He shared service records for the car, gave me the carfax, & explained things in detail, in my language. His customer service is outstanding & I will recommend his services to others in the future. I received an email, and out of curiosity, I clicked on it, replied, & got a call back from Glenn within an hour. Wow!? He was attentive, not PUSHY!!! That's what encouraged me to contact him in the 1st place!!! Thanks, Cheryl McCue More
Never expected buying a used car to be so easy! Like most people I dreaded the process but I did some research on line and contacted the dealership by e-mail. Got a friendly phone call from Glenn Heiser at C people I dreaded the process but I did some research on line and contacted the dealership by e-mail. Got a friendly phone call from Glenn Heiser at Coulter telling me the car was a great deal and still available. I told him I would be up later that day to have a look. Took the car for a test drive, liked it and sat down to talk numbers. Told Glenn my budget and he made it happen for a price I could live with! No games, no hassles, no problems! Debbie had the financing done and signed in no time at all and I was out the door in my new car. All the staff at Coulter were very friendly and Glenn was terrific. All in all, a VERY pleasant experience! I love my new car! More
Everyone was so helpful and professional. Could not have had a better experience! Glenn Heiser and Scott Bergstrom were great advocates for me dealing with Cadillac buy-back. had a better experience! Glenn Heiser and Scott Bergstrom were great advocates for me dealing with Cadillac buy-back. More
i couldnt have imagined a better car buying experience. Dealt with Glenn over the phone/internet for the certified car that i wanted and drove 6 hours one way to deal with this team. every part of the tra Dealt with Glenn over the phone/internet for the certified car that i wanted and drove 6 hours one way to deal with this team. every part of the transaction from start to finish was handled professionally. More
Dean is both professional and friendly. We trust him in all things and would be happy to call him a friend. This is our second purchase from Dean and we would definitely seek his advice any time in the fu all things and would be happy to call him a friend. This is our second purchase from Dean and we would definitely seek his advice any time in the future. More
I bought my first car last year from Debbie Niles last year but needed something much bigger after the recent arrival of my twins. I again worked with Debbie and this time Taj Linzels as well. I can't s year but needed something much bigger after the recent arrival of my twins. I again worked with Debbie and this time Taj Linzels as well. I can't say enough about my experience...it was outstanding once again. Taj is exceptionally knowledgeable, professional and just generally kind. At no time did I feel pressured and he even helped hold babies while I was making my decision... you don't get that customer service anywhere else! I highly recommend asking for Taj if you are considering a new purchase. And, Debbie is just outstanding...she has a way of taking the fear and stress out of discussing finance that would put anyone at ease. I can say she has become a good friend and gives genuine direction and advice that suits your particular situation. I love my 2013 Buick Enclave-its the perfect combination of safety and luxury. The entire team at Coulter is truly the best! More
Very friendly customer service, personable, outstanding communication and etc. Allen took alot of time with us going through the operations of the many features. I could say alot more Great things about o communication and etc. Allen took alot of time with us going through the operations of the many features. I could say alot more Great things about our visit, but no room to continue. " Thank You " More
I drove to Coulter to take a look at their inventory of Cadillac Escaldes because Coulter has a good reputation for quality and professionalism. I was surprised to also discover that they had just the Esca Cadillac Escaldes because Coulter has a good reputation for quality and professionalism. I was surprised to also discover that they had just the Escalade ESV that I was looking for and at a great price. What's more, the price included a 4 year bumper-to-bumper warranty. But the best part of the whole experience was how easy it was to buy this car. I never felt pressured once. My salesman, Bill Jurczak was a pleasure to deal with. Even Rick Baena, the Business Manager, who was the finance guy, made that part easy as well. I kept waiting for the add on pressure from Rick to buy something that I didn't want or need, but it never came. After spending less time than I have ever spent in a car dealer before buying a car, I simply drove away in an immaculate, like new, 2010 Cadillac Escalade that I love. Thanks Bill, Rick and the entire Coulter team. Clark Hansen, N.M.D. More