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Coulter Cadillac Buick GMC
Phoenix, AZ
2,215 Reviews
Coulter Cadillac Buick GMC is a third generation, family owned and operated dealership and is the oldest Cadillac dealer in Arizona. Selling and servicing Cadillac’s since 1923. As a 16 year winner of the distinguished Mark of Excellence "Platinum Performer" award, we promise the best purchase and service experience anywhere. Our company has sold and serviced more Cadillac vehicles than any dealership in Arizona, and ranks in the top 50 in the U.S. There is a reason why Coulter Cadillac-Buick-GMC remains the dealership of choice for three and four generations of luxury car buyers: Coulter employees are dedicated to making every customer a part of the Coulter family for their car-buying life.
We invite you to come to our dealership and let the Coulter team show you the way the car-ownership experience is meant to be. We believe everyone deserves to enjoy the Coulter experience. No matter where you live in the valley...Phoenix, Mesa, Tempe, Gilbert, Scottsdale, Sun City or Sun Lakes...and all points in between...we're just minutes away!
Coulter Cadillac-Buick-GMC. A name you can trust.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,215 reviews
July 22, 2023
Highly reputable - very good people. Purchased a CPO truck from this dealership two weeks ago. We both knew the original owner smoked when I took delivery after a thorough cleaning. Purchased a CPO truck from this dealership two weeks ago. We both knew the original owner smoked when I took delivery after a thorough cleaning. I returned it for a second deep clean; and the smell was gone for awhile - then reappeared for the third time. So, almost a month after having purchased the vehicle, the used car manager Tom Iles asked me to bring it, select any other new or used vehicle I wanted, and applied 100% of the original purchase price in on the trade. Couldn't ask for a better outcome. Kudos to Brittney, Wes, John and Sarah as well - great team effort and old-school outstanding customer service. More
by jeffrey.m.fleischer
July 21, 2023
Andrew has been amazing with helping my husband and I on the purchase of our Escalade V. He definitely went above and beyond for us and treated us like family. I really can’t thank him enough for everything the purchase of our Escalade V. He definitely went above and beyond for us and treated us like family. I really can’t thank him enough for everything he has done for us!! Definitely loving the Escalade V!! Chris and Dre More
by DreTiller
July 19, 2023
I was very happy with the entire buying process and I love my new car. love my new car. More
by Reviewer July 2023
Employees Worked With
July 19, 2023
Bill Durst and the staff at Coulter Cadillac were excellent to work with. I appreciate the painless process and their efficiency! excellent to work with. I appreciate the painless process and their efficiency! More
by marcieherzog
July 16, 2023
We worked with Sarah and Bill on our purchase of a new truck. It was a WONDERFUL experience. Bill was incredibly responsive and even drove out to get the truck because he didn't know when it would get to truck. It was a WONDERFUL experience. Bill was incredibly responsive and even drove out to get the truck because he didn't know when it would get to the dealership, and we wanted it ASAP. He was so kind, truly did his very best to get us a price we'd be content with and removing the things we weren't interested in having done/paying for. Sarah was incredible, she is very good at her job. She was personable and kind when it was our turn to see her, she made sure we knew what options we had, and didn't pressure us to buy what she was offering. Overall, a 10/10 experience, would recommend them to anyone! More
by MariaandJeff
July 16, 2023
It was a real pleasure talking and closing the deal with Onan Tabardillo, Coulter Cadillac Finance Manager. Onan was very diligent, he helped me explore various financing options and he could not have been Onan Tabardillo, Coulter Cadillac Finance Manager. Onan was very diligent, he helped me explore various financing options and he could not have been more transparent, making the process very pleasant. I highly recommend Onan and Coulter Cadillac. Thanks again! Roberto Banbanaste More
by rbanbanaste
Employees Worked With
July 16, 2023
I had a great experience in a Coulter Cadillac while flying from Miami to Boston. After inquiring about a car I found online, Michael Messer contacted me, he was very helpful and assisted me with his ex flying from Miami to Boston. After inquiring about a car I found online, Michael Messer contacted me, he was very helpful and assisted me with his excellent customer service and attention to detail. I highly recommend Michael and this dealership because by the time we landed we were almost done on the deal. Thanks for the great help! More
by rbanbanaste
Employees Worked With
July 16, 2023
I had a great experience in a Coulter Cadillac while flying from Miami to Boston. After inquiring about a car I found online, Michael Messer contacted me, he was very helpful and assisted me with his ex flying from Miami to Boston. After inquiring about a car I found online, Michael Messer contacted me, he was very helpful and assisted me with his excellent customer service and attention to detail. I highly recommend Michael and this dealership because by the time we landed we were almost done on the deal. Thanks for the great help! More
by rbanbanaste
Employees Worked With
July 11, 2023
Bill was the most friendly salesperson after seeing quite a few, and was able to get me a better interest rate for my car. a few, and was able to get me a better interest rate for my car. More
by Ryan.a.herbs
Employees Worked With
July 11, 2023
I worked with Jon Bierd. He was friendly, efficient, and knowledgeable from the moment I walked in the door. The sales team here are up front and honest without a hint of the He was friendly, efficient, and knowledgeable from the moment I walked in the door. The sales team here are up front and honest without a hint of the high pressure sales garbage you get at most car dealers these days. I bought the vehicle I went to see, and would definitely buy a vehicle there again! More
by David
