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Coulter Cadillac Buick GMC
Phoenix, AZ
2,221 Reviews
Coulter Cadillac Buick GMC is a third generation, family owned and operated dealership and is the oldest Cadillac dealer in Arizona. Selling and servicing Cadillac’s since 1923. As a 16 year winner of the distinguished Mark of Excellence "Platinum Performer" award, we promise the best purchase and service experience anywhere. Our company has sold and serviced more Cadillac vehicles than any dealership in Arizona, and ranks in the top 50 in the U.S. There is a reason why Coulter Cadillac-Buick-GMC remains the dealership of choice for three and four generations of luxury car buyers: Coulter employees are dedicated to making every customer a part of the Coulter family for their car-buying life.
We invite you to come to our dealership and let the Coulter team show you the way the car-ownership experience is meant to be. We believe everyone deserves to enjoy the Coulter experience. No matter where you live in the valley...Phoenix, Mesa, Tempe, Gilbert, Scottsdale, Sun City or Sun Lakes...and all points in between...we're just minutes away!
Coulter Cadillac-Buick-GMC. A name you can trust.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,221 reviews
January 27, 2021
We were completely satisfied on every level with our sales consultant Bill Durst and staff. He treated us like family with respect and helpful kindness. We have recommended him and Coulter Cadillac deal sales consultant Bill Durst and staff. He treated us like family with respect and helpful kindness. We have recommended him and Coulter Cadillac dealership to family and friends. More
by Dlyne
Employees Worked With
January 25, 2021
Purchased a pre-owned certified Cadillac with Samantha, Samantha explained and provide all information, no pressure, easy process and transactions. It was a pleasure, excellent customer service. Samantha explained and provide all information, no pressure, easy process and transactions. It was a pleasure, excellent customer service. More
by hamiltonamj
Employees Worked With
Samantha Marciniak
January 25, 2021
Dureen was a pleasure to work with. It was nice to not feel any pressure and make an informed buying decision. I would recommend Coulter. feel any pressure and make an informed buying decision. I would recommend Coulter. More
by JK
Employees Worked With
January 20, 2021
Purchased a ceritified Cadillac with Bill Durst and the transaction was fast, comfortable and professional. A great buying experience. Sarah Burt finished the purchase quickly, professionally and pleasan transaction was fast, comfortable and professional. A great buying experience. Sarah Burt finished the purchase quickly, professionally and pleasantly. More
by markweglowski
January 04, 2021
First i had an appointment with Samantha and she left before i got there and she had Denise walker take over for her and that is where the problems began. I was lied to from the beginning about the car i before i got there and she had Denise walker take over for her and that is where the problems began. I was lied to from the beginning about the car i was buying about why i couldn't see it that it was being serviced when the truth was one of the company's exec was using it as a demostrater and they did not tell me i was buying a used vehicle when i was under the impression it was new and they gave me a sheet with id that said it only had 31 miles on it when all the time it had 1350 miles on it. And i was already in process in buying the car with 31 miles and if i had not asked Paul Glans why the car had 31 miles and why i could not see it the facts begin to unfold so Paul said i should stop the closing until he could get to the bottom of what was going on and the next day was when i was finally told the truth about it being driven by a co employee and that it had 1350 miles on it insted of 31 miles and that is when Paul said if i would go through with the deal he would give me a 3 year maintenance agreement for the misrepresentation by the sales people. which i reluctantly made the deal. Fortunenatly I love the car. But that experience i will never forget and it never should have happened to me as i have purchased 5 cadillacs from coulter before. I will be be very reluctant to buy another car from coulter 3 years from now. More
by ted hunt
Employees Worked With
Other Employees :
denise walker poor would not work with her again exellent! ALAN Lopez who delivered the car to me and my wife , Sarah Burt, Samantha Marciniak
January 03, 2021
I will be conducting all of my car buying business with your sales team for now on. You guys are awesome to work with. Thanks for your patience and time, I'm a Happy client. your sales team for now on. You guys are awesome to work with. Thanks for your patience and time, I'm a Happy client. More
by shaeb
Employees Worked With
Dave, Samantha Marciniak
January 02, 2021
Just purchased a Cadillac from Coulter Cadillac in Phoenix. The salesperson was Stan Powell. He did an awesome job of providing information on the XT6 and facilitating a fair deal. I would certainly r Phoenix. The salesperson was Stan Powell. He did an awesome job of providing information on the XT6 and facilitating a fair deal. I would certainly return to Stan for any future purchases since it was a seamless process. More
by L. H.
Employees Worked With
Stan Powell
December 24, 2020
From the beginning I was treated with the most upward respect as a customer. They let me handle my own financing and we're there though the whole process helping me with any questions.It was a stress fre respect as a customer. They let me handle my own financing and we're there though the whole process helping me with any questions.It was a stress free experience. More
by Aaron 1262!
Employees Worked With
Denise Walker
December 18, 2020
Bill Durst was my salesperson. He gets an A+!The Bill Durst was my salesperson. He gets an A+! The easiest & fastest car negotiation/sale of my life. Zero pressure & provides realistic advice. Bill Durst was my salesperson. He gets an A+! The easiest & fastest car negotiation/sale of my life. Zero pressure & provides realistic advice. Ask for Bill, if you happen to shop at this dealership. I love my 2020 GMC Terrain Denali! Thank you, Bill! More
by vinw09
Employees Worked With
