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Countryside Nissan

Countryside, IL

Overview
Employees
Reviews
Vehicles
4.7
1,554 Reviews
Countryside Nissan located in Countryside, Illinois is proud to be one of the premier dealerships in the area. We are proud to be a nine time winner of Nissan's Owner First Award of Excellence for Customer Service. That's every year since the award's creation! From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Continental Nissan a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Nissan, you've come to the right place.
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5750 South La Grange Road

Countryside, IL

60525

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Showing 1,554 reviews

May 04, 2024

Always a pleasure to do business here. Staff is friendly, personal and quite amazing. Super fast service for oil changes and maintenance as well. More

by VICSIN077
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Walega
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2024 -

Countryside Nissan responded

That is music to our ears, VICSIN077! Thank you!!!

Helpful
May 03, 2024

They have a Good selection of vehicles and knowledgeable staff. I will purchase my next vehicle there. More

by MAGGIESILVA2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cinthya Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

Countryside Nissan responded

Thank you, MAGGIESILVA2013! We look forward to working with you again, and again!

Helpful
May 03, 2024

Very Polite and helpful Dealership in all areas of assistance for all the potential customers More

by NJKOEHLER70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Doerge
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2024 -

Countryside Nissan responded

Thank you, NJKOEHLER70, we appreciate your 5 STAR rating and kind comments for our team!

Helpful
May 03, 2024

Pleasant and informative technician at Nissan. The wait time was minimal in the work was done as promised. More

by kmchugh54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember name
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May 04, 2024 -

Countryside Nissan responded

kmchugh54, we appreciate that you took the time to share about your recent experience and we appreciate your business!

Helpful
May 02, 2024

Our service guy BJ at the service department as always was fantastic, The mechanics are really good. They know what they’re doing. More

by BENCOSMEFAMILY
Recommend Dealer
Yes
Employees Worked With
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Countryside Nissan responded

Thank you, BENCOSMEFAMILY! #BJFANCLUB!

Helpful
May 02, 2024

My experience was very good. Everything went smoothly. I have bought many cars from Countryside Nissan and will continue to do so More

by PATRICIALIBEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Benedetto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Countryside Nissan responded

Thank you, PATRICIALIBEL! Your continued support of our team and dealership is appreciated very much!

Helpful
May 01, 2024

Service department was a breeze to work with. I was in and out in less than 15 minutes and they provided rental vehicle during my service. Highly recommend. More

by BETH.M.SPADA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cinthya Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Walega
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2024 -

Countryside Nissan responded

GREAT NEWS! Thank you, BETH.M.SPADA, for sharing about your recent visit. We appreciate your business and your beautiful 5 STARS!

Helpful
May 01, 2024

Everyone was very nice and helpful I only had great service and communication with everything regarding my car More

by 3VLCHAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Valle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Ippolito
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2024 -

Countryside Nissan responded

Thank you, 3VLCHAP! We love your 5 STAR rating and kind comments about your experience!

Helpful
April 30, 2024

The salesperson, Jamie was friendly and very knowledgeable. The manager Tom was helpful and helped to close the deal. Everyone was courteous. Very good experience! More

by PK_TEACH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaime Avelar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom
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Apr 30, 2024 -

Countryside Nissan responded

PK_TEACH, We are so pleased to know you had a very good experience! We love your 5 STAR rating and kind comments for the team!

Helpful
April 30, 2024

To expensive the charges for the kind of service 6 hundred dollars for replace a black tape on some wires More

by GUATEFIRST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown nsme
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Apr 30, 2024 -

Countryside Nissan responded

GUATEFIRST, we're sorry that you're unhappy with our efforts. We clearly had no control over the critter that chewed through your vehicle's main engine wire harness. Our Master tech inspected and found the damage. The typical process is to replaced the harness rather than repair it, we would have used part # 24011-6RF2D = $1,221.69 + TAX. Labor for this repair would have been 19.1 hrs = $3,858.20 + fees. We offered an alternate solution and we were able to save the harness and do a wire repair. This option is time consuming but did save a lot of money. We thought that was the best step to take and we offered the estimate. Our advisor explained the option and you authorized us to repair it rather than replace it. We completed the repairs, and it corrected all the customers' issues. The total on the customer's repair came to $655.95. The customer asked to use the 10% off coupon which we did apply, which saved you $60.00. Knowing ahead of time how much the repair would have been if you were unhappy, why not take your issue elsewhere for the work. We wish you would reconsider your rating as the work was far more than replace black tape on some wires.

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