Courtesy Acura

Outstanding purchase experience, great service We owned an Acura MDX several years ago, always serviced it a Courtesy Acura. I was always very satisfied with customer service and the service depar We owned an Acura MDX several years ago, always serviced it a Courtesy Acura. I was always very satisfied with customer service and the service department. Easy drop off, always got a loaner, no surprise in billing...Very consistent reliable experience. We then drove an Audi A6 for the past 4 years. TERRIBLE customer experience with Audi service. Had to wait for service constantly, always surprised by bill, loaner was never ready (and then was a compact non-Audi loaner). A totally negative experience. We returned to Acura for the service. But I was pleasantly surprised by the purchase process. Our sales rep, Rick Armijo, was outstanding. No nonsense, no games. He presented his first (relatively reasonable offer), we counter-offered...DONE!! Traded in the Audi, signed papers, home all within a few hours. Further, they offered to send Leo to my house to set-up the garage door opener and other functions. Highly recommend Rick Armijo for purchasing at Courtesy. Highly recommend their service department. E. Nelson Castle Rock, CO More

John, Tom and Jeremiah rock! This was by far the best car buying experience I have every hard. John was great with all of our questions (and made my husband get off the ground by This was by far the best car buying experience I have every hard. John was great with all of our questions (and made my husband get off the ground by racking the car for him to inspect), Tom treated us very fairly with regard to pricing and our trade in and Jeremiah had us in and out of his office in record time. Fantastic group of people and we will recommend them to anyone! More

BEST PLACE TO BUY A CAR!!!!! I just purchased my third vehicle from Jim Kurtz at Courtesy Acura. First, Jim is very friendly, helpful, knowledgeable, and understanding. He's by fa I just purchased my third vehicle from Jim Kurtz at Courtesy Acura. First, Jim is very friendly, helpful, knowledgeable, and understanding. He's by far the best car salesman I've ever dealt with. Courtesy Acura strives to acknowledge the "Courtesy" part of their business. They treat everyone with so much respect and kindness. Everyone there goes above and beyond to ensure you are 100% satisfied. Before I purchased my car on Saturday, I stopped in at Benz on Broadway and was so appalled at the level of service that I walked out. Can I afford a Benz? Yep. Will I drive one? Nope. If Benz = Stuffy, haughty, egotistical...it's not for me. Acura is a perfect combination of luxury and kindness. Can you ask for anything else? More

Simple, Fast, Easy The service is always great, and the attention to detail is outstanding. Very fair pricing on upkeep and repairs with a quick turnaround. What more co The service is always great, and the attention to detail is outstanding. Very fair pricing on upkeep and repairs with a quick turnaround. What more could you want? More

5,000 Miles Service Check I had the best experience I have ever had with a dealership far better than my prior experiences with local Mercedes dealership. Paige Dickens was aw I had the best experience I have ever had with a dealership far better than my prior experiences with local Mercedes dealership. Paige Dickens was awesome, very efficient, friendly, and knowledgeable. She made my experience outstanding usually I would dread the service appointment with my prior dealership but this experience has changed my view for the better! The service department left my car vacuumed and the outside washed, they even left a bottle of water and a chocolate for me..nice touch..Courtesy!! More

Great Service and Product My current Acura TL is my second one from Courtesy Acura. I always get the best service and experience when dealing with them. I have dealt with Mich My current Acura TL is my second one from Courtesy Acura. I always get the best service and experience when dealing with them. I have dealt with Michele Mallory for many years. She is very friendly and honest! I would recommend this dealership to my friends! More

excellent, fast service Efficient, fast, customer focused service every time I take my car in! Just an oil change this trip, but from the minute you pull in to when they are Efficient, fast, customer focused service every time I take my car in! Just an oil change this trip, but from the minute you pull in to when they are complete, they focused on doing a excellent job! More

Trustworthy. Credible. Courteous Courtesy Acura is the most honest, credible, and considerate dealership I have ever worked with. John Weidenaar was the most helpful and accommodating Courtesy Acura is the most honest, credible, and considerate dealership I have ever worked with. John Weidenaar was the most helpful and accommodating salesman I have worked with. The whole experience was easy and they were considerate and transparent the whole way through. Brock Elison, in finance, helped me so much as I worked through finding the car of my needs. Thanks to both them, Tom, and the whole team, I will be a Courtesy Acura customer for my new 2007 Civic and future cars. Don't waste your time elsewhere-this is the place to go! Posred by Jeff Newsome More

Service department exceeds expectations I took my 2014 MDX in for a standard oil change and tire rotation. Heard some grinding in the front end. Michelle in the service dept took care of eve I took my 2014 MDX in for a standard oil change and tire rotation. Heard some grinding in the front end. Michelle in the service dept took care of everything. She is so competent and goes out of her way to make sure everything is taken care of big and small. She is definitely, the example of service sells the cars. I bought my new MDX solely due to my experience with Michelle. She makes sure everything is taken care of answers all of my questions. She is always the highlight of my visit to Courtesy! More

Repeat Customer Sticking With It I've been coming to Courtesy for my service needs for over 5 years now, and haven't found a better dealership. The amenities at your disposal during s I've been coming to Courtesy for my service needs for over 5 years now, and haven't found a better dealership. The amenities at your disposal during service are awesome (no cost loaner cars, free drinks and snacks, decent lounging and working spaces), and the dealership always makes sure work is done right, going above and beyond to correct for the few times it's not. No one is perfect, no dealership will do work perfectly every time - a great dealership will get it right 99% of the time and go above and beyond to correct that 1%. All of that said, the main reason (among many) that I keep returning to Courtesy is Hollie. Not only has she made a point to understand me and be able to anticipate my needs and wants, but she consistently ensures that everything was done properly before even letting me know it's completed. She's extremely personable, and technically apt such that she can not only explain what is wrong, but WHY it needs fixing, potential causes, and never pushes services that aren't needed (and this is to an engineer - which is a true feat of patience). She is a true gem in a field of the otherwise pushy, disingenuously caring, and untrustworthy service advisors I've dealt with at other dealerships. More