Courtesy Acura

As usual, excellent customer service and attention to detail. The only slight mar in service this visit, was a delay of about 10 minutes waiting for my service person to check me in and an underestimati detail. The only slight mar in service this visit, was a delay of about 10 minutes waiting for my service person to check me in and an underestimation of the time the job would finish. (I waited about 40 minutes past the time the job was projected to complete). I recommend Courtesy Acura, however, because their work is excellent and customer service is superior. More

My wife and I were looking to purchase a new SUV, and started with Acura, based on positive reviews we read in Edmunds and other publications. We met with Todd, who was very knowledgeable about the MDX started with Acura, based on positive reviews we read in Edmunds and other publications. We met with Todd, who was very knowledgeable about the MDX and RDX, both of which we were considering. I really enjoyed Todd's easy-going approach, because it felt like he was trying to help us make a decision, not sell us a car before we were ready. I also appreciated Todd's and Courtesy Acura's honesty and follow-up. For example, when Todd prepared some initial leasing prices, he included taxes and other costs. Other dealers we visited didn't do this, which I think is less than honest. Todd also sent a follow-up email to us that afternoon, as well another the following morning, mentioning that he would provide us the Costco pricing we had asked about. That's great follow-up! Peggy recently had a very negative experience with the dealership where we purchased our Pontiac, so her level of comfort with the dealership was going to be a major factor in our buying decision. The following day, Peggy and I drove back down the hill (we live in Pine), to continue our due diligence by visiting a competitor to Acura. Infinity builds a beautiful car, but when the sales manager asked what he could do to get us to buy that day, we left the dealership and drove back to Courtesy. Todd met with us again, arranged for Peggy to test drive the MDX, and helped us find the vehicle we purchased. Courtesy's finance department also treated us with respect, which I appreciate. I didn't expect to be purchasing a car on Saturday, so we didn't have a check with us. We were able to make a partial down payment with a credit card, drove the car home that day, and Courtesy trusted Peggy to bring a check for the balance on Wednesday, when she was going to be down the hill on other business. Thank you for doing that. Pairing knowledgeable, professional staff with beautiful products is a winning combination. You guys rock! Don Runyan More

I would like to compliment Jeff Thornton and the other Courtesy Acura staff members we worked with when we leased our new 2014 Acura RDX. We had a very comfortable and positive experience at this dealers Courtesy Acura staff members we worked with when we leased our new 2014 Acura RDX. We had a very comfortable and positive experience at this dealership and never felt like we were being pressured or pushed to make a decision. We were not intending to drive away with a car that day, but once we drove the RDX and Jeff pointed out all the awesome features we decided to get the car on the spot. Jeff addressed all of our questions and concerns and he was professional and patient with us as we made our decision about the RDX. What we liked was the fact that there was no pressure, but a straight forward approach to leasing the car. Also would like to compliment Lou Taylor and Jeremiah in finance for their friendly and straight forward approach as well. They were both very helpful in making our car leasing experience non stressful and positive. Overall, I would recommend Courtesy Acura to others - kudos to the staff!! Thanks again, Debra and Chris Frye More

Our sales experience at Courtesy Acura was destined to be outstanding when Leo Falcam offered his assistance. Over the next several days Leo patiently worked with my wife and I as we determined exactly th be outstanding when Leo Falcam offered his assistance. Over the next several days Leo patiently worked with my wife and I as we determined exactly the automobile we wanted and eventually found the perfect match. Leo earned our friendship and trust and was always the consummate professional! We are very happy to recommend Leo and all of the staff we have encountered at Courtesy. A classy and caring dealership! More

Immediately friendly. No pressure to buy. Clear about Immediately friendly. No pressure to buy. Clear about features and pricing. Tried to encourage me to find the car that was right for me. Spent LOTS Immediately friendly. No pressure to buy. Clear about features and pricing. Tried to encourage me to find the car that was right for me. Spent LOTS of time even after car was bought. More

The experience at Courtesy Acura was amazing. Dennis made sure we had everything we needed before we left the dealership including my Bluetooth set up! We were very comfortable with our decision but even fe sure we had everything we needed before we left the dealership including my Bluetooth set up! We were very comfortable with our decision but even felt better about our decision because of the great customer experience we received by the staff. Jeremiah made the financing piece painless. We are promoters of Dennis and Courtesy Acura and will refer our friends and family there! Thank you for a great experience! More

Favorite things Leo did for me: 1. Ensured I could use the backup camera on RDX fully 2. Was personable, relatable and very friendly 3. Was not too pushy (GM was a lot more pushy) 4. Remembered my name 5 the backup camera on RDX fully 2. Was personable, relatable and very friendly 3. Was not too pushy (GM was a lot more pushy) 4. Remembered my name 5 days after I first came in 6. Respected my request to not follow up with me until the day I requested (I came in before that time and bought the car) 7. Showed me all the bells and whistles prior to doing the test drive to ensure I didn't get distracted during the drive 8. Seemed very honest, which I appreciated 9. Provided me with his insight, good or bad. 10.Seemed knowledgable. More

I did a lot of internet research on the car I wanted and ultimately decided on a 2013 or 2014 AWD Acura RDX with the Tech Package. I sent an email out to a number of Colorado dealers who--according to my re ultimately decided on a 2013 or 2014 AWD Acura RDX with the Tech Package. I sent an email out to a number of Colorado dealers who--according to my research--had a vehicle matching my criteria. Sean with Courtesy Acura was one of the first to respond with answers to ALL my questions. Sean was great and promptly answered all the follow-up emails and phone calls I made. When I indicated I would be interested in an Acura Certified Pre-Owned vehicle, Sean made sure the vehicle in which I was interested was inspected and passed through the CPO process on short notice. Both he and Will answered all my questions honestly. At no point did I feel like I was being duped or that they were withholding the truth. I would definitely recommend anyone interested in a new vehicle consider Courtesy Acura. I know I will next time! More

Sales and Finance depts. were friendly and very professional. Both did exactly what they said they would do. We have no problem recommending Courtesy Acura to any of my friends. professional. Both did exactly what they said they would do. We have no problem recommending Courtesy Acura to any of my friends. More

From the moment that we arrived at the dealership we were treated with the best customer service that we have ever experienced while shopping for a car. My wife had spoken to John on the phone regarding a ca treated with the best customer service that we have ever experienced while shopping for a car. My wife had spoken to John on the phone regarding a car she saw on the website and was quoted a great price over the phone and we set up an appointment for a test drive that afternoon. We arrived at the dealership and were taken care of by Kerry because John had to leave. Kerry allowed us to drive the car home to make sure that it would fit in the garage and take it for a proper test drive, not just around the block. We loved the car and purchased it that afternoon. During the purchase process we were not pressured and Kerry and Jeremiah took plenty of time to explain everything to us in detail about the car and the financing. In addition, Lou, the concierge, then took the time to explain some of the details on the car, and set up an appointment with us to come to our house and go over the nav system and any other questions that we had about the car. Lou spent two hours with us and we came away with a very good understanding of all of the technical details of the car. We thoroughly enjoyed this transaction and will recommend Courtesy to our friends that are looking for a vehicle. More