Courtesy Acura - Service Center

Timely. They are never able to diagnose a stuttering issue that my car has had from original purchase. They are never able to diagnose a stuttering issue that my car has had from original purchase. More

Jack was professional, clear, thorough and cool. Communicated well. Made sure everything was all set when I picked up the car. Communicated well. Made sure everything was all set when I picked up the car. More

Service staff is excellent, willing to help and resolve any issues. New vehicle purchase had wrong accessory part installed, correct part was ordered, but the rear bumper was removed multiple times due to any issues. New vehicle purchase had wrong accessory part installed, correct part was ordered, but the rear bumper was removed multiple times due to this, which caused a paint scratch/defects on rear bumper. Trunk trim was all damaged during accessory install, replacement has been ordered, but waiting for part to arrive. More

Very good. The agent was very patient and together we decided what needed to be done. The agent was very patient and together we decided what needed to be done. More

Professional service! After they correct a glitch in their appointment software it would be an easy five star rating. After they correct a glitch in their appointment software it would be an easy five star rating. More

Very easy did not have to call back many times. They keep very good contact They keep very good contact More

Very easy process - I have had delays before, but this last visit was so easy. Thanks Jack! last visit was so easy. Thanks Jack! More

Courtesy Acura always provides professional and courtesy service! The work on my car was performed quickly and they even washed my car. service! The work on my car was performed quickly and they even washed my car. More

Ben was excellent at explaining what the computer problem turned out to be. The second issue I had was a 4 hour fix window, however they fixed in just 1.5 hours which enabled me to go back to work and not ta turned out to be. The second issue I had was a 4 hour fix window, however they fixed in just 1.5 hours which enabled me to go back to work and not take vacation time! More

l felt like the service tech was taking advantage of a situation that was a simple fix and trying to sell me on a repair that was not necessary. I was forced to make a second appointment and make arrange situation that was a simple fix and trying to sell me on a repair that was not necessary. I was forced to make a second appointment and make arrangements for a ride, which was very inconvenient. I was able to ride with a mechanic tech to discuss the issue, he did confirm what I originally told the service tech the first time. The repair was completed and should have been completed during the first visit. More