4,679 Reviews of Courtesy Acura - Service Center
Took car in for basic oil change service. Two weeks later, noticed significant oil drip on my garage floor and driveway. Called the dealership - they said bring it in right away. I did, and they ackn later, noticed significant oil drip on my garage floor and driveway. Called the dealership - they said bring it in right away. I did, and they acknowledged embarrassment that the plug hadn't been completely tightened. Pretty bad screw-up. I got a verbal apology, and they said they topped off the oil that had drained, but would have thought management would contact me and apologize, offer at least a free oil change for the next time, or something. Their mistake was quite inconvenient and disruptive for me. More
In all I like courtesy acura. But when my car wasn't going to be ready, I was told various stories as to why. Parts weren't there, yes parts are here. I would rather hear the truth. going to be ready, I was told various stories as to why. Parts weren't there, yes parts are here. I would rather hear the truth. More
Thank you to all those in the service department who stayed late past their normal working hours in order to get our car services done. stayed late past their normal working hours in order to get our car services done. More
Michael greeted me professionally and with a very friendly disposition. I didn't have an appointment but he was able to complete all my needs in about 90 minutes. Couldn't be happier with the quali friendly disposition. I didn't have an appointment but he was able to complete all my needs in about 90 minutes. Couldn't be happier with the quality of service More
The team at services is incredible, fast, reliable, friendly and generous. They are always ready to served customers. upon my arrival to my oil change appointment my car was put into the shop within m friendly and generous. They are always ready to served customers. upon my arrival to my oil change appointment my car was put into the shop within minutes. More
I am on my second acura MDX, and both were purchased and serviced at Courtesy. both the sales and service experience has been consistently professional and friendly. I am always pleased with my dealings wi serviced at Courtesy. both the sales and service experience has been consistently professional and friendly. I am always pleased with my dealings with the dealership. More
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