4,688 Reviews of Courtesy Acura - Service Center
Our family has leased these Acura vehicles: 1997 TL, 2001 RL, 2004 RL, and finally leased/purchased a 2007 Acura RL; recently we completed the lease/purchase of 2018 RLX Hybrid from Courtesy Acura. We have RL, 2004 RL, and finally leased/purchased a 2007 Acura RL; recently we completed the lease/purchase of 2018 RLX Hybrid from Courtesy Acura. We have expected to receive excellent care for the RL and RLX, which are two exceptionally fine automobiles--and that is what the sales, service and management staff have provided our family. Integrity and Trust are invaluable business attributes---our family has experienced these attributes at Courtesy Acura. We have referred several friends to Courtesy Acura who either leased or purchased RDXs...referrals are the best advertisement our family can provide. More
Professional, friendly and reasonable costs for the work done. Clean waiting room with refreshments and WiFi is also a plus. I would recommend BWAY ACURA for future service. It all starts with the Service T done. Clean waiting room with refreshments and WiFi is also a plus. I would recommend BWAY ACURA for future service. It all starts with the Service Tech! More
Kenny in part & Services had amazing Customer Service he took time to explain to me what all was gonna be done on my Acura RDX. Thank you Acura! took time to explain to me what all was gonna be done on my Acura RDX. Thank you Acura! More
Kenny was my service representative, he did a great job. The customer service I received from him was excellent. I will Bebe to service my car again. The customer service I received from him was excellent. I will Bebe to service my car again. More
We have been going to the Aurora Acura dealer but decided to try the Littleton one for service. Talk about being blown away by your customer service is an understatement. We won't be going back to Aurora. S to try the Littleton one for service. Talk about being blown away by your customer service is an understatement. We won't be going back to Aurora. Stay awesome!! More
Kenny was great! He explained everything fully and gave me an accurate approximation of the time it would take, especially given my time constraints. Great job! me an accurate approximation of the time it would take, especially given my time constraints. Great job! More
Fairly organized, quick but expensive. They want 147 for an alignment, brakes plus, 69 and a $10 coupon. Prices are unreasonably high. Service representative was extremely helpful for an alignment, brakes plus, 69 and a $10 coupon. Prices are unreasonably high. Service representative was extremely helpful More
2022 MDX, spent over 60K for it. Has been in 3 times and issue is still not fixed. Have been waiting a week with no follow on next steps to resolve or replace vehicle. i asked service advisor what is going issue is still not fixed. Have been waiting a week with no follow on next steps to resolve or replace vehicle. i asked service advisor what is going on. He told me I would need to ask Connor about that. They are good at sending out automated text messages thanking me for servicing my car there but not so good about keeping me informed of the actual issue I have been dealing with. More
I had the car in for service to replace timing belt spark plugs and inspection. The service was great and Malachi kept me informed and updated about the progress. plugs and inspection. The service was great and Malachi kept me informed and updated about the progress. More
Upon arrival of scheduled visit, primary service advisor unavailable. Greeted by an alternate and service appointment proceeded on time. Staff professional and attentive. Since this service dealership is unavailable. Greeted by an alternate and service appointment proceeded on time. Staff professional and attentive. Since this service dealership is in this location is an alternate to my primary dealership 1500 miles away, this service dealership honored a discount coupon for service requested that was offered by primary service rep manager on East coast. Car wash offered unnecessary as I had just washed and vacuumed vehicle myself following a trip in back country. Very satisfied with this experience at this service appointment. More