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Courtesy Acura - Service Center

Littleton, CO

4.9
4,700 Reviews
Call Service Center (303) 795-7800

4,700 Reviews of Courtesy Acura - Service Center

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May 16, 2025

Jack was extremely helpful. He addressed an issue that was unexpected, advised on an approach that made sense and fit the budget. More

by quartermatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Aran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2025

I know Jack will take care of my MDX and he is an exceptional communicator. More

by rkfinley59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Aran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2025

Jack is awesome! He's always professional and courteous, and is respectful of my time and schedule. He explains the services needed and I trust his guidance. More

by PLICHTMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Aran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2025

Very thorough in the evaluation . I really appreciated the informed discussion and help defining tge essential needs for repair. Prices were very fair. Travis is great. More

by MICHAEL.BLEI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Mckoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2025

General repairs, expensive but work I needed according to my mileage driven plus normal maintained services. More

by swany1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wajler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Aran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Mckoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2025

Travis at the service department at courtesy acura and Jimmy in sales are a pleasant to work with! More

by danburd12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Mckoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2025

Always exceptional service! Travis was great and exceed all of my expectations! CAr came back fixed without any follow-up issue! More

by NATALIE.A.GIANNINI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Mckoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2025

We enjoyed a warm welcome on drop-off and an efficient and professional service experience at pick-up working with Jack Aran on a major service for our 2016 TLX. Will be pleased to work with him and his More

by Keith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Aran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2025

Took my car in for a recall item. That was fixed with no issues. Then told me there was an addt’l $4600 in repairs needed. I got a second opinion and was told none of the work Courtes More

by Jah80126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jack Aran
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2025 -

Courtesy Acura responded

Hello! Chris Zimmerman Parts & Service Director here. I am disappointed to read this review. I would love to explore this with you as your handle does not help me get to your inspection nor does your review give me any details. As per ANY recall, Acura requires that we perform a complete visual inspection & with that visual inspection we do advise if any maintenance items (tune up & fluid exchanges ) need to be completed by time or miles especially if we do not have a history of these services performed. Plus we try to take pictures of recommended items to help the client address them as they can. Again, this is free multipoint inspection is required by Acura during any recall or service performed at an Acura dealership. My direct line is 303-795-4080 if you would like to discuss further.

May 07, 2025

Jack is always very helpful in explaining what needs to be done or what they want to do. More

by CHANJEN1997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Aran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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