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4,683 Reviews of Courtesy Acura - Service Center
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Verified Customer
May 25, 2021
Courtesy Acura had Fast and efficient service! 75K service was needed, which was scheduled and completed within 48 hours. Car was cleaned inside and out too. Thank you service team! service was needed, which was scheduled and completed within 48 hours. Car was cleaned inside and out too. Thank you service team! More
by SHARON
Employees Worked With
Michael Osborne
May 25, 2021
Malachi was great, he fit me into the day's schedule and quickly got my car back to me. And, I always appreciate the dealership returning a washed and cleaned car. Thanks quickly got my car back to me. And, I always appreciate the dealership returning a washed and cleaned car. Thanks More
by Oconbre
Employees Worked With
Malachi Endley
May 25, 2021
Service is good . Advisor very well . My car need to do something next maintenance. I hope there is always working good in future. Thank a slot something next maintenance. I hope there is always working good in future. Thank a slot More
by CUONGLE
Employees Worked With
May 24, 2021
Great customer service and was quick to get my Acura serviced. Was able to get a loaner, which was very convenient. Price for oil change has increased due to oil shortage issues globally. Will be intere serviced. Was able to get a loaner, which was very convenient. Price for oil change has increased due to oil shortage issues globally. Will be interested to see if price of oil declines, if the price will be brought back down. More
by PS
Employees Worked With
Other Employees :
David Weinberg, Malachi Endley, Michael Osborne
May 24, 2021
We have worked with Jim to purchase two cars now. He's great! He made the process painless. We loved working with Cole to learn about our new Yukon Denali. He is so incredibly knowledgeable about cars. He great! He made the process painless. We loved working with Cole to learn about our new Yukon Denali. He is so incredibly knowledgeable about cars. He's also very interesting to talk to! More
by ashleyj
May 24, 2021
My second experience with the Acura service center was a disappointment. My vehicle was in for an oil change and to have my windshield replaced. Acura uses third party vendors to perform their windshield disappointment. My vehicle was in for an oil change and to have my windshield replaced. Acura uses third party vendors to perform their windshield activities. The company they used didn't show up and due to using another supplier I had to contact my insurance company to file another claim. I was not informed of this until early afternoon the following day. It was annoying and a waste of time. I had to contact the original supplier and they informed me that no one from Acura called to make an appt. I'm not sure what story is true but Acura should be responsible for managing their supplier, not the client. Otherwise don't tell me you can replace my windshield for me. The windshield and dash were left filthy by the supplier who actually did the work. Another thing that didn't set well with me is instead of dealing with getting my windshield replaced my service rep took the time to call me and try to "sell" me additional services that were not even due on my car. Overall a bad experience. If I hadn't already pre paid for my oil changes, I would likely not return at all unless I had an issue only Acura could do. Lastly, no one apologized for any inconvenience that was caused. More
by texanincolorado
Employees Worked With
May 22, 2021
It was fantastic. Great service. I stayed at the dealership while the service was done and used internet WiFi and worked while the work was done. dealership while the service was done and used internet WiFi and worked while the work was done. More
by ALISON_ROBBINS
Employees Worked With
