4,710 Reviews of Courtesy Acura - Service Center
Basic Maintenance check Went in for my maintenance. Apparently they did the safety check, changed oil etc. That afternoon I went to utilize my wipers and wash fluid and it Went in for my maintenance. Apparently they did the safety check, changed oil etc. That afternoon I went to utilize my wipers and wash fluid and it was empty. Something so basic that was supposed to be filled was missed. I wonder what other items were missed? More
always appreciate the help! When needed it’s nice to have Courtesy Acura to lean on. For the last 9 years they have taken care of me, and the Acura every visit. So for that, a When needed it’s nice to have Courtesy Acura to lean on. For the last 9 years they have taken care of me, and the Acura every visit. So for that, a big thank you! More
Incomplete work Oil change and filter but the system wasn’t reset so I’m getting the Service Due messages on my dashboard screen. So was the oil change and filter do Oil change and filter but the system wasn’t reset so I’m getting the Service Due messages on my dashboard screen. So was the oil change and filter done??? Or they just didn’t reset the system. I am traveling until mid March so I can’t take my Acura MDX back in to the service center until then. I’m sure the mileage and service due dates will now be all off. More
Speedy service Comparing with another local Acura dealer, Courtesy placed their customer, me, in an important position and serviced my vehicle well. I would choose t Comparing with another local Acura dealer, Courtesy placed their customer, me, in an important position and serviced my vehicle well. I would choose them again. More
Service great, associates are helpful and friendly Kayla was very helpful. We were quite shocked by the cost to replace a bulb. Employees dealt with our issue professionally and our car is working ag Kayla was very helpful. We were quite shocked by the cost to replace a bulb. Employees dealt with our issue professionally and our car is working again. More
Knowledgeable & friendly I’ve had great experiences with the service department. The staff seems happy to be there, never grumpy and very knowledgeable. Alec is a really nice I’ve had great experiences with the service department. The staff seems happy to be there, never grumpy and very knowledgeable. Alec is a really nice guy, kind, knowledgeable and honest. While I was waiting for my car he kept me well informed. The waiting area is very clean and comfortable. We are happy we bought our Acura at Courtesy Acura. Really, the car sells itself and the service department is wonderful! More
Quick, Thorough, Reasonably Priced It's great to know when I pull up to the service center that I'll be greeted quickly and professionally. The waiting area is nice and accommodating a It's great to know when I pull up to the service center that I'll be greeted quickly and professionally. The waiting area is nice and accommodating and the internet access makes waiting a productive office alternative. More
Connor Thomas was outstanding in his communication with me. Connor Thomas was top notch in fulfilling my service needs. He made sure that my experience was excellent. I have been buying and servicing my cars Connor Thomas was top notch in fulfilling my service needs. He made sure that my experience was excellent. I have been buying and servicing my cars at Courtesy for a long time. More
Good experience Michael was very polite, friendly and professional. He explained everything very well. The waiting area was clean and comfortable. I enjoyed the free Michael was very polite, friendly and professional. He explained everything very well. The waiting area was clean and comfortable. I enjoyed the free beverages and food snacks. More
Undertanding My scheduled time for an oil change and tire rotation was for 11 am on Tuesday, February 13. I had to attend a meeting in Golden, Colorado at 9:30 am. My scheduled time for an oil change and tire rotation was for 11 am on Tuesday, February 13. I had to attend a meeting in Golden, Colorado at 9:30 am. I asked Connor Thomas if I could bring in my RDX at 9 am? Without hesitation, Connor's response was Yes! When I returned from Golden around 1 PM. my auto had been serviced and washed. Very thankful! More