Courtesy Acura - Service Center

Super Convenient Service Michelle Marquis, my Service Advisor, was thorough and knowledgeable, and the recent renovations to the facility have resulted in a very attractive an Michelle Marquis, my Service Advisor, was thorough and knowledgeable, and the recent renovations to the facility have resulted in a very attractive and comfortable environment in which to work while waiting for service to be completed. I was able to use one of three private offices and accomplished as much as I would have at my office. More

Thank you for your exceptional service! We recently purchased 2019 RDX, although there was unexpected issue but your team did everything you could to help us to resolve the issue. Thank you We recently purchased 2019 RDX, although there was unexpected issue but your team did everything you could to help us to resolve the issue. Thank you so much for your service! More

Scheduling While it was easy to schedule an appointment and a loner car; I received a call 20 min before my appointment. I was told no car would be available and While it was easy to schedule an appointment and a loner car; I received a call 20 min before my appointment. I was told no car would be available and I could reschedule. This lead to a Lyft ride home. I was offered a pick up at home when the car was ready. More

Michelle makes you feel like a valued customer Michelle reviewed with me the services I had requested they perform on my vehicle.. She then covered the maintenance items that were recommended by A Michelle reviewed with me the services I had requested they perform on my vehicle.. She then covered the maintenance items that were recommended by Acura based on the miles on the car plus what the cost would be for each item discussed. When I explained I did not want that expense this time around she just told me that is fine and that the recommended items would be listed on my bill so I could refer to them when I get home and decide what to do. The car was completed in the time she gave me including a car wash. Once I paid the bill, Michelle thanked me for my busines then directed me to where the car was parked More

Recall for NSX and new tires Chris initially notified me that the recall parts were available and continued to update me on my car's status. He also researched the availability an Chris initially notified me that the recall parts were available and continued to update me on my car's status. He also researched the availability and cost of new tires More

Oil change Very friendly staff and technicians. They are very honest and upfront. Willing to answer all questions you have in a very honest way. Will recommend t Very friendly staff and technicians. They are very honest and upfront. Willing to answer all questions you have in a very honest way. Will recommend to anyone. More

Alec was awesome! I appreciated the professionalism that Alec showed when I took our MDX in for service this week. He was attentive, friendly and quick to help us reso I appreciated the professionalism that Alec showed when I took our MDX in for service this week. He was attentive, friendly and quick to help us resolve our issues. I would recommend Alec to any other Acura car owners! More

Oil Change I took my car in for an oil change (no appointment). It was a busy day, but everyone was very prompt about getting my car in. Ended up getting a cou I took my car in for an oil change (no appointment). It was a busy day, but everyone was very prompt about getting my car in. Ended up getting a couple filters changed, and allignment, things that needed to be done, but I hadn't thought about. I appreciate them making recommendations, and never feel like they are just trying to sell one more thing that doesn't need to be done! The wait was a little longer than usual, but the waiting room is nice and I always appreciate the available cold drinks. My car was washed and immaculate when I left, and I feel like it's definitely ready for the Colorado winter. Very good service! More

Awesome Service I was driving down the highway and I got a flat tire. I called the dealership right away to see if I had tire repair/roadside service and they took ca I was driving down the highway and I got a flat tire. I called the dealership right away to see if I had tire repair/roadside service and they took care of me quickly. Once my car made it to the dealership they had a loaner for me and took care of all my needs! When I picked up my car they had it cleaned and detailed! Above and beyond what I expected. They were awesome awesome awesome More

Service at Courtesy Acura, Littleton Courtesy Acura is very consistent in the service level they deliver. That has been my experience there for over 10 years. I go back time and again a Courtesy Acura is very consistent in the service level they deliver. That has been my experience there for over 10 years. I go back time and again and always get courteous attention even when they break the news to me about what a particular service will cost me. They try to save me money wherever they can. More