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Courtesy Buick GMC

Louisville, KY

Overview
Employees
Reviews
Vehicles
4.9
706 Reviews
Louisville locals know that the best way to get Buick and GMC is to shop with us. We know that car buying is exciting for some and intimidating to others. That is why we have a professional team willing to help you every step of the way. Our team members are experienced and trained to help you through every step of the purchasing process. We offer competitive loan and leasing terms from our in-house Buick and GMC financing team. We hope that our daily efforts to offer the best experience and price will have our customers returning for years to come!”
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7 Autocenter Drive

Louisville, KY

40299

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Showing 706 reviews

July 10, 2025

As a 59 year old, this was the most pleasant buying experience of my life. I would highly recommend. The salesman, sales manager, and the finance manager were all fantastic. More

by Upton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ari LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Hoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kody Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 13, 2025 -

Courtesy Buick GMC responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. At Courtesy Buick GMC we are always striving to do better than your last visit.

July 09, 2025

Outstanding costumer service for the car fast and the salesman did a great job with me on the price More

by wolfordjeff1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arthur Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2025 -

Courtesy Buick GMC responded

Hi, we are very happy to have provided you with such a positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 09, 2025

The salesman, Micky Hendrick, was very courteous. He was knowledgeable about the truck, and explained things to my satisfaction. More

by camaro
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mickey Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kody Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2025 -

Courtesy Buick GMC responded

Hello, when a customer makes the effort to write a review as generous as yours, we know that we are doing our jobs correctly. We are sincerely grateful that you chose Courtesy Buick GMC for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

July 04, 2025

Very informative in options and vehicle details and comparisons. No pressure sales. Good follow up support More

by dcmurphy329
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Kremer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Staton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Lauersdorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 06, 2025 -

Courtesy Buick GMC responded

Hello, when a customer makes the effort to write a review as generous as yours, we know that we are doing our jobs correctly. We are sincerely grateful that you chose Courtesy Buick GMC for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

July 04, 2025

Steve was patient and thorough and knowledgeable and pleasant and I would shop with him again. More

by Ford
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Brinkhaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Lauersdorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 07, 2025 -

Courtesy Buick GMC responded

Hi, we are pleased to hear of your experience with us here at Courtesy Buick GMC. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

July 03, 2025

Very professional, no pressure, very informative. The BEST. Showed many options, listened to our concerns, addressed each as well as our many questions. More

by Plcraycraft
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arash GHAELI
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Lauersdorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trish called to advise they had many Envisions to select from, she is the reason we went. She was most pleasant and told us she was not a salesperson, however , she would come put us with an associate to assist, she did not disappoint.
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Jul 03, 2025 -

Plcraycraft responded

A wonderful experience!! Everyone from Arash and all the people that simply acknowledged/smiled as they walked by were fabulous!

July 02, 2025

I had a great experience at Courtesy Buick GMC. The staff was friendly, knowledgeable, and not pushy. They answered all my questions and helped me find a vehicle that fit my needs and budget. The b More

by Payton Herold
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arthur Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Lauersdorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2025 -

Courtesy Buick GMC responded

Hello Payton, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Courtesy Buick GMC and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

July 01, 2025

I was impressed the general manager was there upfront to greet us. They had the car I was interested in to look at inside the showroom. After talking to me about what I wanted in a car he directed me to t More

by Roger
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Hoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Moody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kody Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2025 -

Courtesy Buick GMC responded

Hello Roger, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Courtesy Buick GMC and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

June 30, 2025

Dealership was nice. Selection was good. People were very nice and helpful. The car buying process was easy. More

by Norm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arash GHAELI
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Lauersdorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 02, 2025 -

Courtesy Buick GMC responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Courtesy Buick GMC and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

June 29, 2025

Mickey was great! Quick, efficient, answered all my questions. Was able to help me prior to being in the office so that my time spent there was minimal. More

by mattie.eubank
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mickey Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kody Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 01, 2025 -

Courtesy Buick GMC responded

Hi, we are pleased to hear of your experience with us here at Courtesy Buick GMC. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits. Thank you again, and have a fantastic day!

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