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Courtesy Buick GMC
Louisville, KY
746 Reviews
Louisville locals know that the best way to get Buick and GMC is to shop with us. We know that car buying is exciting for some and intimidating to others. That is why we have a professional team willing to help you every step of the way. Our team members are experienced and trained to help you through every step of the purchasing process. We offer competitive loan and leasing terms from our in-house Buick and GMC financing team. We hope that our daily efforts to offer the best experience and price will have our customers returning for years to come!”
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 1:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 746 reviews
October 02, 2025
Had a great experience! Arthur Wilson is the best!! I will be back for service. Arthur Wilson is the best!! I will be back for service. More
by sambibelhauser
October 01, 2025
I took my 2022 GMC Sierra there this morning for a washer pump that quit working. They wanted $199/hrs to diagnose and 2 or three days to have the vehicle. They would not let me schedule an appointment, it pump that quit working. They wanted $199/hrs to diagnose and 2 or three days to have the vehicle. They would not let me schedule an appointment, it was leave the vehicle or nothing. If management can't schedule what are they needed for? This is not good customer service and I'm highly disappointed in the cost, amount of hours, and their I don't care about the customer attitude. More
by Daved
September 18, 2025
I purchased a new GMC truck in March. It turned out to be a lemon. However my treatment by both Courtesy Buick GMC, and GM was beyond exceptional. Frank, the general manager at courtesy B It turned out to be a lemon. However my treatment by both Courtesy Buick GMC, and GM was beyond exceptional. Frank, the general manager at courtesy Buick GMC clearly articulated the buyback process. While not being what I wanted to hear his honesty about the process set my expectations. Frank and his sales team kept me up to date on the progress throughout. I feel like they went the extra mile to help me through an unexpected circumstance. Travis and Tony, in the service department also treated me with respect and consideration. They kept me in a loner car all summer as my situation was being resolved, I can not say enough how much I appreciated that. Courtesey Buick GMC, is a dealership that has a culture that is centered around the customer. When things went south with my original purchase this dealership stepped up, and did everything they could to see that I was ultimately satisfied. And I am… More
by Tomhitchcock
Employees Worked With
Other Employees :
Tony - sevice department 5 stars
September 17, 2025
Jed took great care of my parents while purchasing their new vehicle. Very patent with how long it took!! new vehicle. Very patent with how long it took!! More
by Tcmagnum
September 10, 2025
Everything went smooth and fast. All personal was very nice. Our salesman went over and beyond helping get discount paperwork sorted. Highly recommend. All personal was very nice. Our salesman went over and beyond helping get discount paperwork sorted. Highly recommend. More
by donnagayle71
September 08, 2025
I had a good experience with this dealership. I also was very impressed by my salesman Matt Kremer. I also was very impressed by my salesman Matt Kremer. More
by margaretcarroll
Employees Worked With
September 07, 2025
Jeffery was a great salesman very kind person. He had use in and out love the new car. He had use in and out love the new car. More
by Lillian DavisAdell226
