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Courtesy Buick GMC
Louisville, KY
664 Reviews
Louisville locals know that the best way to get Buick and GMC is to shop with us. We know that car buying is exciting for some and intimidating to others. That is why we have a professional team willing to help you every step of the way. Our team members are experienced and trained to help you through every step of the purchasing process. We offer competitive loan and leasing terms from our in-house Buick and GMC financing team. We hope that our daily efforts to offer the best experience and price will have our customers returning for years to come!”
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 1:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 664 reviews
February 24, 2023
Had a wonderful experience with my salesman Arash. He was very knowledgeable and had a calming demeanor which made me feel better. This is a big purchase and he cared how I felt along the way. I He was very knowledgeable and had a calming demeanor which made me feel better. This is a big purchase and he cared how I felt along the way. I also had an excellent experience with Travis and the whole service department on an issue that came up. I was given immediate attention and they were very thorough. Can’t say enough good things about this dealership other than “excellent “ in every way. More
by ccnew
Employees Worked With
Arash / excellent 5 stars
February 13, 2023
Excellent work , hard to get in at times. The only thing that they forget to do was wash my car . I had a complimentary car wash . Other then that I’m good The only thing that they forget to do was wash my car . I had a complimentary car wash . Other then that I’m good More
by k_mcgowen
Employees Worked With
Don’t remember his name but non of these
February 12, 2023
My car has not been anywhere else so far for anything it needed. As long as I own this vehicle, it'll go back to Courtesy Buick/GMC. needed. As long as I own this vehicle, it'll go back to Courtesy Buick/GMC. More
by buttercreeme
February 02, 2023
They were quick to respond to my inquiry. made a great offer on the vehicle. Stayed late for me to make the 1.5 hour trip to make the deal. They were VERY efficient with the paperwork. made a great offer on the vehicle. Stayed late for me to make the 1.5 hour trip to make the deal. They were VERY efficient with the paperwork. More
by Michelle
Employees Worked With
Other Employees :
I can’t remember his name, but he completed the finance papers.
January 31, 2023
I came from out of town looking for a truck very understanding polite. No pressure in making the sale. understanding polite. No pressure in making the sale. More
by Kidd
Employees Worked With
January 31, 2023
Professional courteous staff. Attention to detail is commendable. Salesman Steve Brinkhaus did a great job of lining us up with a vehicle to match our lifestyle. Michele Lauersdor Attention to detail is commendable. Salesman Steve Brinkhaus did a great job of lining us up with a vehicle to match our lifestyle. Michele Lauersdorf was fully prepared with all of the appropriate paperwork and was easy to work with. More
by zangarid
January 19, 2023
All around great deal. Sales and service were impressive. I will come back again. John Sales and service were impressive. I will come back again. John More
by johnhudsonfarms
Employees Worked With
January 05, 2023
Fast, friendly, competent. Everyone was very accommodating and efficient. I bought out a lease and it was totally painless. Everyone was very accommodating and efficient. I bought out a lease and it was totally painless. More
by Joannelare
Employees Worked With
January 01, 2023
Easy to deal with. Low pressure salesman. Easy and relatively quick document and deal completion. Good experience. Low pressure salesman. Easy and relatively quick document and deal completion. Good experience. More
by Jjmassey1
Employees Worked With
December 30, 2022
It was a very positive experience. Our salesperson worked with us to find the car we wanted. He wanted to make sure we were very happy and satisfied with the car we purchased and we Our salesperson worked with us to find the car we wanted. He wanted to make sure we were very happy and satisfied with the car we purchased and we are. This is the second car we have purchased from Stuart and would come back for our next car up which is the ultimate compliment. More
by Judy.brohm
Employees Worked With
