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Courtesy Buick GMC

Louisville, KY

4.8
510 Reviews
Louisville locals know that the best way to get Buick and GMC is to shop with us. We know that car buying is exciting for some and intimidating to others. That is why we have a professional team willing to help you every step of the way. Our team members are experienced and trained to help you through every step of the purchasing process. We offer competitive loan and leasing terms from our in-house Buick and GMC financing team. We hope that our daily efforts to offer the best experience and price will have our customers returning for years to come!”
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7 Autocenter Drive

Louisville, KY

40299

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Showing 510 reviews

December 26, 2018

Awful experience Never followed up with anything and was awful with communication and getting answers to questions. Never had a worse experience and was extremely disa More

by Buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John, Richard Colston
December 18, 2018

Exceptional, Fast Service. My vehicle was serviced, Oil & Filters changed along with tires balance and rotated in less than an hour. Great people in the service department.... More

by Dean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ari LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryce Ballard
Dec 20, 2018 -

Courtesy Buick GMC responded

Dean, we are glad we could get you back on the road so quickly! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 18, 2018

Awesome Experience Richard did a great job!! Thank you so much for the follow up and service. Not a fan of buying cars but you made it great! More

by Notforsale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Colston
Dec 20, 2018 -

Courtesy Buick GMC responded

Thank you for sharing your response to Richard's outstanding customer service! We hope you continue to choose Courtesy Buick GMC for all of your automotive needs!

December 18, 2018

Fair and honest buying experience Thank you to Courtesy Buick GMC for the integrity displayed during my recent purchase. Mickey was my salesperson and answered all of my questions in t More

by Mrs Level
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mickey Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Moody
Dec 20, 2018 -

Courtesy Buick GMC responded

Thank you so much for your kind words about your experience here at Courtesy Buick GMC. We try every day to satisfy our customers and it’s always nice to know when we succeed. If you ever need anything else from us, please feel free to give us a call or stop by. Safe travels!

December 12, 2018

Repair of defective product I was met by Scott. He is very friendly and professional. He took the time to welcome me and take care of my issue with my Terrain More

by Rodney12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
Dec 17, 2018 -

Courtesy Buick GMC responded

We appreciate your positive review about your recent experience with us! We hope to see you soon!

December 10, 2018

Most friendly dealership From the moment I walked in the door until I left everyone I dealt with was friendly and knowledgeable. There was never any pressure which is usually More

by Kittymew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Berry, D’anthonie Daily, M. Ali, Tyler Bookwood
Dec 13, 2018 -

Courtesy Buick GMC responded

We are so pleased that we were able to meet (and hopefully even exceed) your expectations and that you enjoyed your time here at Courtesy Buick GMC. On behalf of the entire team, let me say that it was our pleasure serving you and meeting your needs. We look forward to seeing you again.

December 04, 2018

Excellent Customer Service From Reko my salesman always staying in touch with me, to Diamond always being courteous when answering the phone and getting me in touch with my Ser More

by clmartinjr25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diamond, Reko Ware, Joe Heun, Bryce Ballard
Dec 06, 2018 -

Courtesy Buick GMC responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Buick GMC. If you're ever in need of more help, please let us know! We hope you have a wonderful day!

December 03, 2018

Easy and painless. Salesman was honest and a gentleman . Have always dreaded the process, it was easy and I didn’t feel like I got pressured to buy. Richard was excellent and was attentive until we drove off More

by Crash dummy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Colston
Dec 06, 2018 -

Courtesy Buick GMC responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out! Take care!

December 02, 2018

Great Experience!!! I just purchased a 2018 Yukon from Courtsey Buick GMC. I had a great experience all the way from my sales agent, Bill Baxley, to Michelle, the financ More

by Monarch1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle and Frank, Bill Baxley
Dec 04, 2018 -

Courtesy Buick GMC responded

We're so glad you had such a great experience purchasing your new vehicle! If you have any further questions, please give us a call. We're always happy to help!

November 19, 2018

5th car from Courtesy Buick We just bought our 5th Buick from Courtesy Buick for a reason. They make the process easy and we love their cars. The rebates were awesome and we ar More

by AngieR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ari LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ted Stanton, Michelle in finace.
Nov 21, 2018 -

Courtesy Buick GMC responded

Angie, we are so happy to read such a great review about Courtesy Buick GMC! We really appreciate your repeat business and look forward to your next visit! Take care!

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