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Courtesy Buick GMC
Louisville, KY
499 Reviews
Louisville locals know that the best way to get Buick and GMC is to shop with us. We know that car buying is exciting for some and intimidating to others. That is why we have a professional team willing to help you every step of the way. Our team members are experienced and trained to help you through every step of the purchasing process. We offer competitive loan and leasing terms from our in-house Buick and GMC financing team. We hope that our daily efforts to offer the best experience and price will have our customers returning for years to come!”
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 1:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 499 reviews
September 20, 2018
Not very customer friendly I have never bought a vehicle and left dealership pissed off. I did here and I dont really think anybody cared about it at all. I have never bought a vehicle and left dealership pissed off. I did here and I dont really think anybody cared about it at all. More
by cwallace1114
Helpful September 15, 2018
Great Service James Beard and his colleague Todd are some of the very best with customer service across any industry. Courtesy is lucky to have them. They live up James Beard and his colleague Todd are some of the very best with customer service across any industry. Courtesy is lucky to have them. They live up to the name of the dealership. More
by chad
Employees Worked With
Todd, James Beard
September 01, 2018
Visited for first oil change in my 2018 GMC Was greeted by James Beard. James is friendly and very pleasant to deal with during visit. James scheduled a second visit to have GM parts installed Was greeted by James Beard. James is friendly and very pleasant to deal with during visit. James scheduled a second visit to have GM parts installed More
by Dean
August 17, 2018
Fantastic! Was great working with Mickey. Got everything done quickly and we love our new 2018 GMC Terrain. This is our second Terrain and all three of our kid Was great working with Mickey. Got everything done quickly and we love our new 2018 GMC Terrain. This is our second Terrain and all three of our kids love it too. Fits three carseats/booster seats. Highly recommend this SUV and working with Courtesy! Great group of people! More
by Rebecca
Employees Worked With
August 12, 2018
Just an oil change, but excellent customer service. Went in for an oil change on my 1999 Saturn, yes it's still running, and received excellent care. This is the place that actually sold it to me when S Went in for an oil change on my 1999 Saturn, yes it's still running, and received excellent care. This is the place that actually sold it to me when Saturn was still in business. We always bring it to this location and have always had exceptional service from the staff. More
by Toni
Employees Worked With
Joe Heun, James Beard
August 08, 2018
A great customer care place. I like the way that I was handled when I brought my car in and they made me feel good. They gave the impression that they really cared to service my I like the way that I was handled when I brought my car in and they made me feel good. They gave the impression that they really cared to service my care right. More
by bluegrass541
Employees Worked With
James Beard
July 28, 2018
Excellent buying experience Everyone was very nice and easy to work with. Gave us all the information we ask for plus more. They wanted to make sure we got the vehicle we wanted Everyone was very nice and easy to work with. Gave us all the information we ask for plus more. They wanted to make sure we got the vehicle we wanted and were great at finding the best deal for us. After our purchase our sales representive made sure we understood the many features of our vehicle. He even set up some features for us. This was the best car buying experience we have had. More
by Happy Campers
Employees Worked With
Cody Waddell, Eric Elliott
July 27, 2018
Good Experence Best ever experience in purchasing a New GM vehicle. Ari Leblanc made the purchase experience fast and efficient. Ari Leblanc demonstrated a complete Best ever experience in purchasing a New GM vehicle. Ari Leblanc made the purchase experience fast and efficient. Ari Leblanc demonstrated a complete knowledge of the different models of the new GMC offerings. More
by Dean
Employees Worked With
July 21, 2018
Ira and Kody made for a great experience I detest buying cars as the experience is nearly always unpleasant. However, after sharing my thoughts on how a car shopping experience should proceed I detest buying cars as the experience is nearly always unpleasant. However, after sharing my thoughts on how a car shopping experience should proceed, Ira and Kody made it very pleasant. Once I had identified the car and options I wanted, I was able to close the sale and get my car in less than ten minutes. No B.S. or unnecessary hassles. Best experience ever!! More
by Denalibuyer
July 19, 2018
great customer service Joe provided outstanding customer service (once again). The routine maintenance was completed on time and there were no issues. Thanks to Joe and te Joe provided outstanding customer service (once again). The routine maintenance was completed on time and there were no issues. Thanks to Joe and team for another great experience. Courtesy Buick provides excellent customer service. More
by Rtw
Employees Worked With
Joe Heun
