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Courtesy Chrysler Jeep Dodge RAM of Tampa

Brandon, FL

Overview
Reviews
Vehicles
4.1
501 Reviews
Call Dealership (813) 612-4905

9207 East Adamo Dr

Brandon, FL

33619

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Showing 501 reviews

March 29, 2024

Too many changes with service staff… my car had a recall for the safety bag .. not even look at it .. More

by jcavarra1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steven
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Apr 03, 2024 -

Courtesy Chrysler Jeep Dodge RAM of Tampa responded

Thank you for sharing your review. We apologize for the inconvenience and frustration you experienced with our service department. Your safety is our top priority, and we take the handling of safety recalls very seriously. We would like to speak with you further and will be reaching out, however you can also contact me, as well, if you haven’t heard from us. Steve Kern, General Manager, 813-517-3250

Helpful
March 28, 2024

Richard was great and responsive to every need I have while my vehicle was there More

by Szapata626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard from service
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Helpful
March 28, 2024

Jacob did an excellent job in the service department. Great customer service, friendly and professional. More

by juliejones1479
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob, service department
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Helpful
March 27, 2024

So as I left a review on March 3rd the manager Steve reached out to me trying to make a peace offer. He said he would help me get into another car gave me a whole 45 minute of lies! Just to send a text More

by janinakoczwara1948
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
JP in finance and Andre
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Helpful
March 24, 2024

Dealer is terrible. Purchased a new TRX in November. There were a few small issues that needed to be handled. I had to reach back out to them and they didn’t attempt to More

by tarobeck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Multiple
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Mar 27, 2024 -

Courtesy Chrysler Jeep Dodge RAM of Tampa responded

Thank you for leaving your review. We're deeply sorry to learn about the dissatisfaction you've experienced with our dealership. We apologize for any delays in resolving the issues with your vehicle. Additionally, we're truly sorry to hear that the paint repair job did not meet your expectations. Providing high-quality service is paramount to us, and we regret falling short of that standard in this instance. We would be happy to speak with you further about your experience. We will be contacting you, however if you haven’t heard from us yet, please reach out to me. Steve Kern, General Manager, 813-517-3250

Helpful
March 20, 2024

Great friendly service. Very helpful and knowledgeable staff. Answered all questions. Clear and straightforward approach. Well done. More

by Enrique
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Malik
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Helpful
March 13, 2024

It was a good experience. The technical support system made the experience easy to get through. More

by Dragon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clement
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Helpful
March 11, 2024

Jacob and the team did a great job servicing my Ram 1500 - atmosphere and customer service are greatly appreciated! More

by jbranden273@btinternet.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob (service)
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March 08, 2024

Had an appointment for 11:30 Monday the car was not seen till Tuesday morning then communication was lacking. The actual work was good and the problem fixed. More

by cubfin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andy
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Mar 14, 2024 -

Courtesy Chrysler Jeep Dodge RAM of Tampa responded

Thank you for leaving your review. We apologize for the delay and lack of communication regarding your recent appointment. Your time is valuable, and we understand the frustration of not being seen promptly and experiencing communication issues. While we're glad to hear that the actual work performed on your car was satisfactory and the problem was resolved, we recognize that the delay and lack of communication were unacceptable. We would like to speak with you. Please contact me at your convenience. Steve Kern, General Manager, 813-517-3250

Helpful
March 07, 2024

Had a great experience with buying my 2023 Dodge Challenger from the moment I walked through the door My product specialist Elijah met me and asked me what car was I looking for and we got to work l More

by kevinbeer51
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elijah Cherry
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