Covert Cadillac

My wife Mary and I leased an auto from Covert Cadillac of Austin this past week. All in all, it was a very pleasant experience. Our questions were answered in a timely, professional manner by the friendly Austin this past week. All in all, it was a very pleasant experience. Our questions were answered in a timely, professional manner by the friendly staff at the dealership. We worked very closely with sales professional, Joe Joseph III. He was very friendly, helpful and guided us through the process smoothly. Overall, the experience was stress-free and met our needs to acquire an exceptional vehicle to drive for the next 39 months. I would not hesitate to recommend Mr. Joseph and Covert Cadillac to my friends and relatives. BTW- this the 4th vehicle we have acquired for the Covert group of dealerships in the past 20 years. Thanks for the opportunity to comment. Jim B. Hensley More

The entire staff was attentive to my needs and worked with our double trade-in to ensure we were getting into the right car for the right price. The value of car was above and beyond what I had expected with our double trade-in to ensure we were getting into the right car for the right price. The value of car was above and beyond what I had expected and the continued customer service after the sale exceeds expectations. I would recommend this dealership and sales staff for anyone looking to buy. More

I was 100 miles from dealership , I did the deal over the phone with Johnny Baker also my trade in ( less than 45min). Agreed on every thing got there the car was ready our deal didn't change. Did test drive phone with Johnny Baker also my trade in ( less than 45min). Agreed on every thing got there the car was ready our deal didn't change. Did test drive paperwork back on the road in 1 hour. I have never had such wonderful experience with a dealership. Keep up the good work guys. Jon Hayden. Texas More

I was about to buy a vehicle at another dealership, when I ran across a car on Covert Cadillac's website at a fantastic price. I e-mailed them for more information and Joe Joseph responded almost immediatel I ran across a car on Covert Cadillac's website at a fantastic price. I e-mailed them for more information and Joe Joseph responded almost immediately. We talked on the phone and I was at the dealership the next day. The minute I walked in, I was greeted by him and I knew this was the place for me. Joe Joseph in one word, amazing! He was very helpful and funny. I was able to get the car quickly and I am very happy with it thanks to Joe, the sales manager, Mike Ginther, and the finance manager, Riley Stevens. Overall, I could not have asked for a better car buying experience! I never want to get a car from anywhere else again! Jean More

Joe Joseph is an excellent salesman. He was very friendly, knowledgable and quick getting us in and out. The dealership was conveniently located and very clean as well. Thank you Joe! friendly, knowledgable and quick getting us in and out. The dealership was conveniently located and very clean as well. Thank you Joe! More

My wife and I stopped by Covert Cadillac to just look at a used 2011 SRX we saw online. We were greeted by Joe Joseph, but he did not come across as the pushy typical car salesman rushing to meet you at th a used 2011 SRX we saw online. We were greeted by Joe Joseph, but he did not come across as the pushy typical car salesman rushing to meet you at the front door before the other salesman do type. He was very laid back, professional, and interested in helping us. We had no intentions of buying a car that day. I asked to see the SRX we had seen online, and he immediately obliged. Not being a native Texan the 45 degree temperature was just fine by me, but my wife having never lived north of Williamson County was not tolerating the cold so much, so Joe asked if she wanted to go back inside to warm up and then brought the vehicle up to the front door of the dealership. Joe admitted he was still fine tuning his knowledge of auto sales and this is where he earned my business. A salesman who admits he doesnt know the answer is hard to come by. A salesman who admits he doenst have all the answers, but isnt afraid to put in the work to find those answers is even more rare. Joe did both. He never slowed down, he wanted my business and I told him what was important to my wife and I and he never dismissed those priorities. Joe constantly kept us informed of what step was next and made this car buying experience the most pleasant and quickest I ever had. From the time we walked in, to the time we walked out, having traded our 2010 Chevy Equinox and driving away a certified pre-owned 2011 Cadillac SRX was 3 hours!! We even got lunch during that time! I have bought many cars in my life, new and used, and even a couple from Kenny Covert at the Hippoplex in Hutto, Texas. I cant remember the sales manager's name or the gentleman who worked in finance who handled our paperwork, but they were very helpful as well. As long as Joe is an employee of Covert Cadillac, our business will always be there and I will tell everyone I know looking for a new or used car to go see Joe Joseph at Covert. Thanks again! Joshua and Kitty Bellenir More

James Stewart is one of the nicest guys you would ever have the pleasure of doing business with... He has always gone above and beyond for me in all my dealing with him. have the pleasure of doing business with... He has always gone above and beyond for me in all my dealing with him. More

Great people treated my family and I with the up most respect. We had a really great experience not to mention put in a really great Cadillac with great miles at an amazing price. I would recommend this respect. We had a really great experience not to mention put in a really great Cadillac with great miles at an amazing price. I would recommend this dealership and Tom Barnett over and over again. More

I visited Covert looking to get a used car and was I visited Covert looking to get a used car and was totally blown away by the service and professionalism Brad displayed when I was there. To dat I visited Covert looking to get a used car and was totally blown away by the service and professionalism Brad displayed when I was there. To date I have recommended at least 3 people to Brad and they have all had good things to say about him as well. When I need to purchase another car, he is the person I will call, hands down. More

I found Brad Allen and the entire staff to be extremely conscious of customer satisfaction. In my case I gave hime a set of specifications for the truck I wanted. They did not have it in their stock and conscious of customer satisfaction. In my case I gave hime a set of specifications for the truck I wanted. They did not have it in their stock and began a broad search finding the exact truck in Alabama and arranged for delivery to Austin. More