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Covert Cadillac
Austin, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Over the years I have made several vehicle purchases from Covert family dealers and this was my first from Covert Cadillac. The vehicle is beautiful and according to Carfax they properly prepared the car I b Covert family dealers and this was my first from Covert Cadillac. The vehicle is beautiful and according to Carfax they properly prepared the car I bought for sale. While I am overall happy with my car purchase, I believe the sales managers could have made the process smoother not only to be more transparent and not fall into the typical car sales mentality that turns people off. It is for this reason that I did not give a perfect rating. While I still believe I did not receive the best deal that reflected my past loyalty, I found it acceptable. The sales person was excellent and if it wasn’t for her customer skills and personality, I most likely would have walked out of the dealership and looked elsewhere. I also give the finance manager kudos for his professionalism and making this process smooth. What I did learn, is that go prepared, go patient and go to Covert Cadillac ready to negotiate and certainly ready to counter and walk out. More
Kayla at service counter was very rude. Practically threw keys at my husband. Covert has always had best customer service until yesterday, Practically threw keys at my husband. Covert has always had best customer service until yesterday, More
Brian was great, courteous, communicated well, but listened to the desired outcome. Worked diligently to get me car I wanted @ a price I could afford listened to the desired outcome. Worked diligently to get me car I wanted @ a price I could afford More
Great guy Chris , 3rd out of 4 vehicles purchased with Chris .. great service before and after the sale .. answered all questions even on his day off ! Chris .. great service before and after the sale .. answered all questions even on his day off ! More
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Business was fast and they had the perfect car for me. Would look for a car in the future here if I can. Would look for a car in the future here if I can. More
Keith took the time, effort and passion to do his due diligence going the extra mile to help make it possible to secure the pleasure and happiness of his customers. I applaud Keith and the Covert Cadilla diligence going the extra mile to help make it possible to secure the pleasure and happiness of his customers. I applaud Keith and the Covert Cadillac dealership in making things come true for people like me. More
Jd was very helpful ............. he is a Active listener...100 % customer care........excellent 5 star rating........Excellent customer service listener...100 % customer care........excellent 5 star rating........Excellent customer service More
As always Covert Cadillac and Chris my sales representative did not disappoint me with there excellent customer service and friendly helpful assistance with my car buying experience. representative did not disappoint me with there excellent customer service and friendly helpful assistance with my car buying experience. More
My wife and I purchased a used Jeep Gladiator through Chris Tropiano and had the easiest, smoothest car buying process we've ever had. We don't live near the dealership so most was done over phone or em Chris Tropiano and had the easiest, smoothest car buying process we've ever had. We don't live near the dealership so most was done over phone or email and the whole process was as easy as can be. Chris' communication and follow up was professional and spot on for a smooth transaction. Thank you Chris and Covert Cadillac for a great car buying experience! More