
Covert Cadillac
Austin, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Chris was very polite and was not pushy as many are in auto sales. He explained all the features of the XT5 very well and was easy to understand. May have been the best auto buying experience I have had. auto sales. He explained all the features of the XT5 very well and was easy to understand. May have been the best auto buying experience I have had. More
Worst experience ever. Do not come here I had to have my car towed in for electrical. No loaners available seems to be the company motto at this dealership. After getting the battery replace I had to have my car towed in for electrical. No loaners available seems to be the company motto at this dealership. After getting the battery replaced, the car was pulled around to me and the battery light was still on. I was about to pull the car oit whena service message popped up again. I let the service girl know and she took 10 minutes to inform me that the alternator was shot. They had my car sitting all day and couldn't figure that out to I picked it up at 4pm. Still no loaners to help... Shocker... So I was without a car again for the next day. Picking up the following day, I had to wait over an hour while billing had to call back and forth with people trying to get the correct invoice total. Total lack of communication and I will not be back. I will be spreading the word as to how bad this place is. More
"PERFECT new car sales experience from Megan Neutze" Megan is an Outstanding salesperson far exceeding my prior car buying experiences. This is my seventh Cadillac, so I'm loyal to the brand. I'm from D Megan is an Outstanding salesperson far exceeding my prior car buying experiences. This is my seventh Cadillac, so I'm loyal to the brand. I'm from Detroit Michigan (Motor City), but as a military veteran and IT contractor I have moved around a lot to different states. Not being from here I googled the closest Cadillac dealership to me in Texas, I was very disappointed, and the service was terrible. Next I found Covert Cadillac and met Megan, she was so nice and empathetic about my prior experience. Megan said she would help me; she was not pushy and put the little apprehension I was feeling at ease. We looked through Covert's great selection of models to choose from that helped me decide on the best car and best deal for my 2017 XT5 Luxury trade-in. I selected a beautiful brand new 2019 XT4 Premium Luxury model. I LOVE IT!!! Jerry Duran was the Finance Manager that worked the deal and I couldn't believe the payments he worked out for me. Jerry was so Professional, and he knows his stuff. He worked with Management, GM financial and Megan to give me a deal that I couldn't believe, and I couldn't refuse. Very COOL!! I highly recommend Covert Cadillac and make sure you see Megan Neutze. Megan checked on the progress of my deal and kept me informed. As promised, Megan did indeed help me... EXCELLENT customer service!! Thank you, Megan, for keeping your word!! More
fast, easy and professional buying experience My family and I had our best buying experience ever with Kenneth and the rest of the team at Covert Cadillac. We never write reviews, but with this e My family and I had our best buying experience ever with Kenneth and the rest of the team at Covert Cadillac. We never write reviews, but with this experience we had, we wanted to let as many others know about how great they treated us from start to finish. More
Great deal and wonderful service! Chris was eager to exceed our expectations. He followed through on everything he promised to do once the car was sold. I would definitely recommend hi Chris was eager to exceed our expectations. He followed through on everything he promised to do once the car was sold. I would definitely recommend him and hope to buy my next car from him. More
Amazing & Oustanding This is my first experience, but Cory being a dealer as well as veteran like myself he made my car buying experience easy..I had obstacles but he did This is my first experience, but Cory being a dealer as well as veteran like myself he made my car buying experience easy..I had obstacles but he did an amazing job to get everything done. There was no hassle, I’m extremely pleased with the process im very appreciative of his service. I’m more than happy. More
Great Experience Purchasing Chevy Tahoe I purchased my first car after graduating college from Chris. He helped me find the exact car I was looking for and got me a great deal on a 2015 Chev I purchased my first car after graduating college from Chris. He helped me find the exact car I was looking for and got me a great deal on a 2015 Chevy Tahoe LTZ. The overall experience was great and I am extremely satisfied with my purchase. More
Honest and Easy Car Buying Found my 2018 Escalade ESV on their website. Spoke with Chris Tropiano (requested him based on previous reviews) and he made everything simple. I wa Found my 2018 Escalade ESV on their website. Spoke with Chris Tropiano (requested him based on previous reviews) and he made everything simple. I was not a local buyer so he went over the vehicle and gave me an honest and accurate representation of the vehicle condition. My Escalade was in perfect condition as he stated and everything was seamless once I arrived. Arrival to drive out was about an hour. Chris followed up to make sure everything was in order and I was satisfied with my purchase. Covert Cadillac made this process easy and efficient. I would recommend them as well as Chris Tropiano to anyone looking for a great vehicle at a great price and exceptional customer service. More
OUTSTANDING Cory Rutherford at Covert Cadillac is EXACTLY what a salesman should be. Each and every time my wife and I have purchased a vehicle from Covert we alw Cory Rutherford at Covert Cadillac is EXACTLY what a salesman should be. Each and every time my wife and I have purchased a vehicle from Covert we always deal with Cory. He goes way above and beyond to make sure that we get the vehicle we want and in our budget. I am very picky when it comes to purchasing a vehicle and Cory never gets frustrated with me in my choosing process. He looks repeatedly for exactly the make and model that I am after. And after the paperwork is signed, he stays in contact to make sure we are satisfied with our purchase. Cory is extremely accommodating before, during and after the purchase. There is never pressure to make a decision. We will continue to go through Cory in the future for all our vehicle purchases. Five stars is not a high enough rating. No one can go wrong talking to Cory when looking for a new or used vehicle. More
I didn’t know car buying could be fun I couldn’t be happier with my pre owned car purchase and the car buying experience in general. I would highly recommend Covert Cadillac. Thanks I couldn’t be happier with my pre owned car purchase and the car buying experience in general. I would highly recommend Covert Cadillac. Thanks More