Covert Cadillac

This is the second Cadillac we purchase at Covert and returned because of the excellent service and follow up we have received from everyone at Covert, especially my sales advisor James Stewart. We made returned because of the excellent service and follow up we have received from everyone at Covert, especially my sales advisor James Stewart. We made an appointment and he had the vehicle ready to be test driven and made the whole experience smooth and easy. Gary was easy to work with and got exactly the financing we needed. I am especially thank full to Jeff Payne for making sure my iPhone is synced. Love all the features of my shiny RED SRX! After driving an Escalade for 10 yrs, the transition has been painless. Thank you to James and the entire Covert team! Maggie and Cesar Leal More

A great experience does not begin to describe our transaction with Joe Joseph and Covert Cadillac. Joe was very honest, professional and treated us as though we were his only customers. He returned transaction with Joe Joseph and Covert Cadillac. Joe was very honest, professional and treated us as though we were his only customers. He returned my calls promptly, answered all my questions professionally and was most knowledgeable on all facets of the car buying and leasing options. Joe made the car buying process what it should be! A fabulous experience!!! Thanks for everything! We will be back! More

This was the best car purchasing experience I have ever had. Every person I came in contact with at the dealership was professional, kind and genuinely concerned about making my experience great. I hig had. Every person I came in contact with at the dealership was professional, kind and genuinely concerned about making my experience great. I highly recommend and know that I will be back for future purchases. More

Bryan Glenn was recommended to us by a family member who has purchased two vehicles at Covert Cadillac. The overall experience was excellent. We were shown the vehicles that we requested and given all the has purchased two vehicles at Covert Cadillac. The overall experience was excellent. We were shown the vehicles that we requested and given all the information we needed to make an informed decision. There was no pressure and we were introduced to service and technical personnel following purchase. We are impressed with the experience. More

Besides the Cadillac CTS being a terrific ride loaded with 'bells and whistles', what ultimately helped us decide to go with Covert Cadillac instead of another dealer was 1) the incredible personal servi with 'bells and whistles', what ultimately helped us decide to go with Covert Cadillac instead of another dealer was 1) the incredible personal service; and 2) the great service plan that comes with the car. From the first time we entered the Covert Cadillac dealership until today when we drove away with our new Cadillac CTS, we were treated to an amazing, relaxing, car buying experience. Our car search took us to several different dealerships. The Covert Cadillac employees were genuinely warm and friendly and never subjected us to the "hard sell" or frustrating negotiations usually associated with purchasing a new car. They patiently answered all of our questions both by phone and in person and literally held our hands as we walked through our first Cadillac lease. The salesman, Joe, and the finance guy, Armand, were very professional and knowledgeable. Chad, the very patient technician, sat with us until we learned how to use all the cool stuff in our new car. The process was smooth and hassle-free. In addition to the wonderful treatment we received during our purchase process, Covert Cadillac seems to have an orderly, customer friendly process in place for servicing their cars. We were assigned a specific service advisor and a customer service manager who would be our 'go to' people should we ever need future service. We were assured that if we ever needed to drop our car for service, we would be given a loaner Cadillac. So, if you are considering a Cadillac CTS, I urge you to test drive one. It is one 'sweet' ride. If you want a dealership that will deal honestly and respectfully with you, go to Covert Cadillac. Also, ask for Joe-he's a great guy! More

First time to buy a car "on my own" . I never once was concerned I wasn't getting the best deal available. Joe and dealership handled all the issues with my leased Ford so I didn't have to fool once was concerned I wasn't getting the best deal available. Joe and dealership handled all the issues with my leased Ford so I didn't have to fool with that. In fact probably saved me $1000 if I had had to deal with the lease vehicle . great experience and glad I walked into that dealership. More

Joe did an excellent job at helping me find the right car and making sure that it was within my range. The whole staff was friendly and helpful. and making sure that it was within my range. The whole staff was friendly and helpful. More

In the search for a new car we visited a number of different dealerships in the Austin area but kept coming back to Covert Cadillac. The sales representative that we dealt with (Joe Joseph) was excell different dealerships in the Austin area but kept coming back to Covert Cadillac. The sales representative that we dealt with (Joe Joseph) was excellent and he helped us explore a number of options. We had the opportunity to take the car for an extended test period which really helped us to get accustomed to the car and be happy with our decision. The finance side (Mike & Jerry) was also made very easy for us and we never felt that we were put under pressure. Also the CTE's (Jeff & Chad) that helped with delivery were very knowledgeable. All in all we are extremely happy with our decision and highly recommend Covert Cadillac. More

I have never been treated so well by an auto dealer. Everyone there seemed eager to help with my purchase and in the after sale care. I am glad I bought a Cadillac. Thank you Covert Cadillac and Joe Jo Everyone there seemed eager to help with my purchase and in the after sale care. I am glad I bought a Cadillac. Thank you Covert Cadillac and Joe Joseph!! More

This is the second vehicle I have purchased from Joe. Car buying is typically stressful, but Joe approaches/handles the car buying experience in a way that make me, (the buyer) feel comfortable and confi Car buying is typically stressful, but Joe approaches/handles the car buying experience in a way that make me, (the buyer) feel comfortable and confident. Being in sales myself, I can tell when someone is ACTUALLY listening to my wants and concerns. In my dealings with Joe, he has done a great job in understanding my wants/concerns and has provided my viable options that I'm happy with. I have left the dealership both times happy and will continue to deal with Joe where ever he is for my automobile needs. Good salesman are hard to come by no matter what industry you are in, Joe is a rare find and it would serve Covert to employ more people like him. More