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Covert Chrysler Dodge Jeep RAM Bee Cave
Austin, TX
337 Reviews
Here at Covert CDJR Bee Cave, proudly serving Bee Cave TX, Georgetown TX, Wells Branch TX and Lakeway TX, we know that there’s a lot more to buying a car than… well, simply buying a car. Our team is here to guide you through every facet of your automotive experience from helping you shop for the perfect new or used Chrysler, Dodge, Jeep or Ram model to helping you keep your ride in tip-top shape with expert auto service and genuine OEM parts. We’re here to help from every angle of the buying and owning process, and we’re eager to help you realize your automotive dreams.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 337 reviews
July 16, 2026
The sales crew was great, it took the administration department to long to get my check for the difference. department to long to get my check for the difference. More
by crfraser1
Verified Customer
July 11, 2026
I had a great experience at this dealership. I worked with their sales rep Obi. From start to finish the whole process was easy, and fair. I would recommend going here! I worked with their sales rep Obi. From start to finish the whole process was easy, and fair. I would recommend going here! More
by carol.rosado1990
Employees Worked With
Uzoigwe Obi
July 11, 2026
Went in for an oil change. Asked them to also check air on tires. I was told that's part of the vehicle check. It was not done, left with low air in tires. Discount tire filled Asked them to also check air on tires. I was told that's part of the vehicle check. It was not done, left with low air in tires. Discount tire filled them. Hopefully everything else was done More
by geralddeming
Employees Worked With
Unknown
July 10, 2026
Since they sent me multiple emails begging for a review, I'll be honest. It is always a scammy and gross feeling every time I have to interact with these folks. They lied to me when I bought the car about f I'll be honest. It is always a scammy and gross feeling every time I have to interact with these folks. They lied to me when I bought the car about finance options, ensuring they got the most kickbacks, not the best deal for me, and then wouldn't fix it when I called them out on it the next day. It's been downhill ever since. This recent service visit, they knew what we were coming for (a recall fix), told us to leave the car overnight. Then, when we came to pick up the car, they told us they actually didn't have the part needed, and the whole thing was for nothing. Avoid. More
by ronnie
Employees Worked With
Darren Bradshaw
July 09, 2026
Don’t buy a used car from this place. Make sure you leave with two sets of keys. Don’t believe them when they say that their Covert package coverage was purchased. If you leave with one k Make sure you leave with two sets of keys. Don’t believe them when they say that their Covert package coverage was purchased. If you leave with one key they will tell you that since you purchased the Covert deal that it will cover another key. They tell you to lie and don’t tell them you purchased the car with one key. So they want you to lie and commit fraud. Upon further review of this they said I didn’t purchase the covert package deal, nor did they through in the extend warranty they promised when I purchased the car and was the only reason I agreed to purchase I know this for a fact cause I am Single and never would have not bought this car without some kind of extra warranty. They want you to lie. More
by ADLSK23
Employees Worked With
Brandon, and the guy who was training him and the guy who helped me get it financed.
July 04, 2026
The service person did not communicate when he said he would. He lied 2 times to us about calling. Said he called my husband but my husband said he never got call. We have had it in the shop 4 or 5 tim would. He lied 2 times to us about calling. Said he called my husband but my husband said he never got call. We have had it in the shop 4 or 5 times over a noise in front end. We explained how to replicate it and asked them to drive on rough road. The truck came in for fuel filter change , tire rotation and some other little maintenance thing, the rattle in the front and to repair the flatbed. 6 days and all that was done was the service and that took calling multiple times. They drove 3 miles to test. Also last time it was in the porter ran into a post and scratched our brand new flatbed. We brought back in to have repaired but they said they would have to figure out what to do. That should have been worked out before we brought it in. Everyone is blaming the other about what is being done or not done. We also had bought a service package and had one left. They had no record of it anywhere. I was able to contact old service manager and he texted it to me in 2 minutes. Over the last 10 years we have had 7 or 8 trucks and this was the worst service we have had a this dealership. My grandfather bought cars from Rox Covert and the customer service was always top notch. I think he would be terribly disappointed. More
by 28kristi
Employees Worked With
