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Covert Chrysler Dodge Jeep RAM Bee Cave

Austin, TX

Overview
Employees
Reviews
Vehicles
4.3
282 Reviews
Here at Covert CDJR Bee Cave, proudly serving Bee Cave TX, Georgetown TX, Wells Branch TX and Lakeway TX, we know that there’s a lot more to buying a car than… well, simply buying a car. Our team is here to guide you through every facet of your automotive experience from helping you shop for the perfect new or used Chrysler, Dodge, Jeep or Ram model to helping you keep your ride in tip-top shape with expert auto service and genuine OEM parts. We’re here to help from every angle of the buying and owning process, and we’re eager to help you realize your automotive dreams.
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16501 Sweetwater Village Drive Building 3

Austin, TX

78738

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Showing 282 reviews

April 14, 2026

I recently purchased a vehicle from Covert CDJR West, and while the Jeep itself meets expectations, the buying experience raised serious concerns. During the financing process, dealer add-ons (including p More

by desandrew
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
N/A
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Apr 17, 2026 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for taking the time to share this detailed feedback. We sincerely apologize that your buying experience fell short when it came to transparency around add-ons and financing options. You should never feel like you have to identify undisclosed charges on your own or that your preferred financing path is off the table without clear explanation. Your concerns are being taken seriously, and we'd welcome the opportunity to discuss this further with you directly. We're grateful for your honesty and for giving us the chance to improve.

April 09, 2026

My service writer was very thorough and professional. Customer service was great. Would recommend them to a friend. More

by jeannettebandy6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth cavanagh
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Apr 17, 2026 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for the kind review and the recommendation! It's wonderful to hear that your service writer provided a thorough and professional experience during your visit to Covert CDJR Bee Cave. Great customer service is something our entire team takes pride in, and knowing you'd feel confident sending a friend our way is truly the highest compliment. We'll be sure to share your feedback with the team. Thanks for choosing us, and we look forward to welcoming you back whenever you need us!

April 05, 2026

Made the process easy to complete. I would do it again with Covert for sure! More

by billiechance
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lafond, Latrell
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Apr 17, 2026 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you so much for the great review! Keeping the process easy and stress free is exactly what we aim for at Covert CDJR Bee Cave, and we're thrilled to hear your experience lived up to that. Knowing you'd choose us again is the best compliment we could receive, and we'll be ready whenever that day comes. Thanks for trusting us with your business, and enjoy the new ride!

April 03, 2026

I had an appointment for an engine light. I didn’t like that it takes 72 hours for diagnostics, but in the end everything turned out great. Thanks to Beth Cavanagh the required part was exp More

by dbierbower
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Cavanagh
Report | Print
Apr 17, 2026 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for sharing your experience and for your patience throughout the process! We completely understand that a 72 hour diagnostic window isn't ideal, and we appreciate your honest feedback on that. We'd much rather set expectations we can meet or exceed when it comes to diagnostics like yours, and your comments help us continue improving how we communicate that timeline up front. That said, we're so glad to hear Beth Cavanagh stepped up to expedite your part and coordinated with Ram Customer Service on your rental. Beth has a wonderful way of going to bat for her customers, and it sounds like she did exactly that for you at Covert CDJR Bee Cave. We'll make sure she hears your kind words. Thank you for trusting us with your vehicle, and we look forward to serving you again in the future!

March 31, 2026

My visit on March 23 was an excellent experience, largely due to the leadership of Beth Cavanagh. The service drive was well‑run, communication was clear, and the entire process felt professional and custome More

by joey.pfund-smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Cavanagh
Report | Print
Apr 17, 2026 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

What a thoughtful and detailed review, thank you so much for taking the time to share it! Beth Cavanagh truly sets the tone for what exceptional service leadership looks like, and hearing that her professionalism, clear communication, and customer focused approach stood out to you means the world. A well run service drive doesn't happen by accident, and Beth's commitment to her team and her guests is a big part of why visits like yours at Covert CDJR Bee Cave feel so seamless. We'll absolutely make sure she sees your review and knows the impact she's having. Perfect tens across the board are always appreciated, and we're honored to have earned them. Thank you for your continued trust, and we look forward to delivering that same level of service on every future visit!

March 31, 2026

Obi was great to work with, listened to my concerns and was able to address them. He was in constant contact with me during the process. Upon arrival he greeted me and showed me the vehicle. More

by babeyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Obi
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Apr 17, 2026 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for sharing your experience! Obi has such a genuine way of listening to his customers and making them feel valued every step of the way, and it's great to hear that came through clearly during your visit to Covert CDJR Bee Cave. Staying in constant contact throughout the process and giving you a warm welcome upon arrival are small details that make a big difference, and Obi delivers on that consistently. We'll be sure to pass your kind words along to him. Thank you for choosing us, and we hope you're loving your new vehicle!

March 30, 2026

The whole team at Bee Cave took great care of me while purchasing my Jeep Grand Cherokee L. It was an excellent experience! More

by Carrie15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Rodriguez, Christian Rupp
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Apr 17, 2026 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you so much for the wonderful review! It's fantastic to hear that the entire team at Covert CDJR Bee Cave took such great care of you during your Jeep Grand Cherokee L purchase. That kind of team effort is what we strive for with every guest, and knowing your experience was excellent from start to finish is the best feedback we could ask for. Congratulations on your new Grand Cherokee L, it's an incredible vehicle, and we know you're going to enjoy every adventure in it. Thanks for trusting us, and please come see us again anytime!

March 29, 2026

Salesman was bad to deal with and pushy and not clear. Once deal done didn’t have any follow up or ensure process was smooth. Wouldn’t buy from here based on experience with Obi and floor manager. Finance More

by jarrodtuggle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Obi
Report | Print
Apr 17, 2026 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for sharing your honest feedback. We're genuinely sorry to hear that your experience with your salesperson and floor manager fell short of what it should have been. A pushy or unclear sales process, along with a lack of follow up after the deal, is not the standard we hold ourselves to, and we understand why that left a lasting impression. We're glad our finance manager was able to provide the honesty and professionalism you deserved throughout. If you're open to it. Thank you again for your candor.

March 27, 2026

Beth in service was excellent! She got me in and taken care of expediently and with great customer service. Glad she is there for me to work with! More

by drew55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Norwood
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Apr 17, 2026 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you so much for the kind review! Beth truly has a gift for combining efficiency with genuine customer care, and we're thrilled to hear she delivered both during your visit to Covert CDJR Bee Cave. Knowing that you're glad to have her as your go to in service is exactly the kind of lasting relationship we hope our customers build with our team. We'll be sure to share your wonderful feedback with her. Thanks for trusting us with your vehicle, and we'll be here whenever you need us next!

March 24, 2026

Everyone was very helpful and worked hard to make our deal happen. We love our Gladiator! More

by Hoff eco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey Harp
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2026 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you so much for the wonderful review. We are thrilled to hear that our team was so helpful and worked hard to make your deal come together. At Covert CDJR Bee Cave, we are committed to providing a friendly, supportive, and stress free experience for every customer. It means a lot to know you love your Gladiator, and we truly appreciate you choosing Covert CDJR Bee Cave. Enjoy your new ride and thank you again for your kind words.

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