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Norm Reeves Toyota Dallas

Dallas, TX

4.6
6,305 Reviews
Are you searching for a vehicle that commands attention across Dallas, Forney, Mesquite, and Garland, TX? The team at Norm Reeves Toyota Dallas is here to provide you with an exciting, reliable vehicle you'll love for years to come. From the moment you arrive, you'll become part of our extended family. Our team is passionate about serving you, fulfilling your automotive needs, and supporting your community. Looking for your next car near Dallas, Fort Worth, or Irving, Texas? Your journey starts with finding the right dealership. While there are many options in Dallas County, only Norm Reeves Toyota Dallas offers Super Prices, Super Selection, and a Super Experience. A Super Selection of Toyota Vehicles Plus, explore HUNDREDS of pre-owned cars from all the top brands! When you visit our showroom, you’ll always find an impressive range of vehicles. We have hundreds of new Toyota models available, from sporty sedans like the Corolla and Camry to rugged SUVs like the Highlander and RAV4, plus versatile trucks like the Tacoma. Don’t forget to check out our extensive inventory of used cars! With pre-owned vehicles from Toyota and other well-known brands, there’s something for everyone.
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9525 E R L Thornton Fwy

Dallas, TX

75228

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Showing 6,305 reviews

September 16, 2026

It seems like every time I take my car there something go wrong where I have to leave it. What mechanic are they hiring now? Other than the break downs caused by the mechanic I would prefer to take my car to More

by Cindymillineum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2026

She was really great and made me feel like my problem was a priority. She also impressed me with how quick the turn around to repair my vehicle was More

by Adela Cortez
Recommend Dealer
Yes
Employees Worked With
Shelly
Sep 16, 2026 -

Norm Reeves Toyota Dallas responded

Adela, thank you for sharing your review of our team! We are pleased to hear that your issue was resolved swiftly and to your satisfaction. See you next time at Norm Reeves Toyota Dallas!

September 15, 2026

A most excellent experience as always. I love this dealership and the staff, everyone is so friendly and professional. More

by carchie64
Recommend Dealer
Yes
Employees Worked With
Mr. Antonio Holmes
Sep 15, 2026 -

carchie64 responded

This dealership is the best!

Sep 15, 2026 -

Norm Reeves Toyota Dallas responded

Thank you so much for your kind words! We truly appreciate your continued trust and loyalty. It means a lot to hear that our team consistently provides a friendly and professional experience. We are grateful for the opportunity to serve you and look forward to welcoming you back to Norm Reeves Toyota Dallas in the future. Thank you for being a valued part of our dealership family! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

September 15, 2026

This is the most professional dealership with the nicest staff ever. I Love this dealership. More

by carchie64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2026 -

Norm Reeves Toyota Dallas responded

We’re glad our service team provided a professional experience during your recent Toyota C-HR service. Your kind words about our staff mean a lot to our team. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

Sep 15, 2026 -

Norm Reeves Toyota Dallas responded

We appreciate your shout-out to our team at Norm Reeves Toyota Dallas! We'll see you next time!

September 14, 2026

Excellent customer service. My Advisor Shelly, very friendly and professional. Very helpful and timely throughout the entire process . I Highly recommend this dealership for More

by fayewarner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2026 -

Norm Reeves Toyota Dallas responded

We couldn't agree more! Thank you for choosing Norm Reeves Toyota Dallas and for sharing your support for Shelly. See you next time! Safe travels!

September 14, 2026

The experience was great, Antonio was extremely hands on and provided updates throughout the process. More

by DIETRIE.TAYLOR
Recommend Dealer
Yes
Employees Worked With
Antonio Holmes
Sep 14, 2026 -

Norm Reeves Toyota Dallas responded

Your Toyota Corolla was in great hands with our service department. Hearing that you felt informed by our updates throughout the process means a lot to our service team. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

September 14, 2026

High recommend the sale man was good but the lady name Jalisa who works at finance department was bad, don't trust this lady was not nice to work even I asked a water bottle, what ever she spoke was negat More

by Sango
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jalisa Bell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bishwa Panthi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2026 -

Norm Reeves Toyota Dallas responded

It's disappointing to read about this feedback, Sango. We would like to learn more about your experience with our finance team and get this sorted out. Please reach out to us at your earliest convenience. Thank you. - Norm Reeves Toyota Dallas LaTris Price - Customer Relations Manager - latris.price@normreeves.com

Sep 15, 2026 -

Sango responded

What would you like me to contact you more? Call or email me

Sep 15, 2026 -

Norm Reeves Toyota Dallas responded

Hi Sango! Thank you for reaching out to us at Norm Reeves Toyota Dallas! Your feedback was passed on internally to our team for improvements, and we will make sure such things are not repeated. Safe travels!

September 14, 2026

Sale man is good but the lady name Jalisa who works at finance department is not good, not nice to work even I asked a water bottle, what ever she spoke was negative to customers. Called her and emailed n More

by Sango
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jalisa Bell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bishwa Panthi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bishwa Panthi
Sep 15, 2026 -

Norm Reeves Toyota Dallas responded

Hi Sango, thank you for sharing your review. While it is great to hear you had a good experience with your sales associate, we apologize that communication with our finance team has not been as seamless. We would like to step in and assist you further. When you have a moment, please reach out to our team at your earliest convenience. Thank you, Norm Reeves, Toyota Dallas.

September 13, 2026

Great price and customer service. BRADY provided exceptional customer service. I recommend Norm Reeves for your car service. More

by omarhashish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2026 -

Norm Reeves Toyota Dallas responded

Your praise of our competitive pricing and attentive support highlights what our service team strives for. Hearing that your Lexus IS 250 received exceptional care is rewarding. Knowing you’d recommend our service department means a great deal to us. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

September 12, 2026

Charity was amazing. Kept me updated reviewed the multi point inspection that my technician sent.. wasn’t pushy but told me everything my car needed.. I really liked the More

by isabelsturkie84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charity
Sep 12, 2026 -

Norm Reeves Toyota Dallas responded

Knowing the multipoint inspection review felt transparent and pressure-free means a lot to our service department. We’re glad our team could keep you informed about everything your Toyota Camry Hybrid needed and make your visit a positive experience. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

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