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Cowboy Toyota

Dallas, TX

4.9
4,392 Reviews
Dallas' Cowboy Toyota Dealership Serving the DFW Metroplex Area. Cowboy Toyota welcomes all Credit Union, Sam's Club, and Costco members. We offer vehicle delivery within the Metroplex area to all customers. Cowboy Toyota located in Dallas, TX is proud to be one of the premier dealerships in the Dallas-Fort Worth Metroplex. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Cowboy Toyota a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Toyota or Scion, you've come to the right place. We proudly serve the following communities and others in the Dallas and Fort Worth Metroplex area: East Dallas, Lake Highlands, White Rock Lake, North Park, Preston Hollow, Park Cities, Highland Park, Universtiy Park, Far North Dallas, Richardson, Garland, Oak Cliff, Sachse, Murphy, Mesquite, Balch Springs, Forney, Heath, Seagoville, Rockwall, Rowlett, Lake Ray Hubbard, Addison, Plano, Sunnyvale, Sulphur Springs and Terrell. Come visit our selection of Toyota Prius, Corolla, Yaris, Matrix, Camry, Venza, Avalon, RAV4, FJ Cruiser, Sienna, Tacoma, Sequoia, Tundra, and Land Cruiser. Located in Dallas, Texas off of I-30 and Buckner Boulevard.
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9525 E. RL Thornton Frwy

Dallas, TX

75228

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Showing 4,392 reviews

December 07, 2019

My car was done early enough that I could make it to my next appointment on time - I so appreciated that. Shelly always takes great care of my car. More

by dzoth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
Dec 11, 2019 -

Cowboy Toyota responded

We appreciate knowing that Shelly always takes great care of your car. We are also glad that you did not have a long wait and was able to get in and out quickly.

December 06, 2019

Great service that was completed as promised. I am very pleased with the work that Shelly and Bobby do. They always have the customer's best interest in mind. They are knowledgeable and detail o More

by OrVal102
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski, Bobby (Mechanic)
Dec 11, 2019 -

Cowboy Toyota responded

Thank you for letting us know that you always receive great service from Shelly and Bobby at our Cowboy Toyota Service Department. We look forward to seeing you next time.

December 02, 2019

Was very disgusted with how ugly Brad Allen talked to us. We had already been getting sent to each side of dealership saying go see this person & then they would say go back & see that person & it just went More

by hmthunder29
Recommend Dealer
No
Employees Worked With
Brad Allen
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2019

Excellent service I was very happy with the customer service and am very happy with my new RAV4. Scott went above and beyond in helping me with my purchase. More

by beverly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2019 -

Cowboy Toyota responded

We are so glad that Scott provided you with a great car buying experience at Cowboy Toyota. Enjoy your new Rav4!

November 28, 2019

Scott Henderson is an awesome salesman we are very happy with our new 2019 four runner it’s everything my wife wanted. We definitely we by another Toyota from Scott H More

by mcpherons
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2019 -

Cowboy Toyota responded

We are so glad that Scott provided you and your wife awesome customer service. Cowboy Toyota looks forward to being of assistance in the future. Enjoy your new 4Runner!

November 26, 2019

Easy to work with Karen is very professional and EASY to work with. I purchased through the Costco program and Karen assisted me in this process. I would highly rec More

by greencane2014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen Schlatterer
Nov 30, 2019 -

Cowboy Toyota responded

Thank you for letting us know that Karen provided a great car buying experience. We appreciate you recommending Cowboy Toyota to your friends and family.

November 25, 2019

Very Helpful I dealt on the phone with Karen from another state . I was assisting my son who is new to the area. Karen was both helpful and handled all our quest More

by Tony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen Schlatterer
Nov 26, 2019 -

Cowboy Toyota responded

We are so glad you found Cowboy Toyota from out of state and that you and your son received excellent customer service from Karen. Tell your son to enjoy his new truck and to come to Cowboy Toyota for any of his automotive needs.

November 25, 2019

Overall Great Experience I was connected with Karen through the Costco Auto Program, which was my third time submitting an inquiry into the program but Karen was the only one More

by rverol824
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen Schlatterer
Nov 26, 2019 -

Cowboy Toyota responded

We are so glad that you found Karen through the Costco program and received an outstanding car buying experience. We look forward to seeing you again at Cowboy Toyota for any sales or service needs.

November 23, 2019

Outstanding sales experience- well worth the drive! I was referred to Cowboy Toyota by the Costco Auto program. Karen contacted me the same day - no rush, no fake sales gimmicks, honest up front pricing More

by arvind6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen Schlatterer
Nov 26, 2019 -

Cowboy Toyota responded

We appreciate knowing that you received the best customer service from Karen at Cowboy Toyota. We are glad you found what you wanted and we look forward to being of service in the future. Enjoy your new car!

November 23, 2019

Great Experience Rodney Houston was a great sales person. He was not pushy and was very helpful. He explained my options for returning my lease. I ended up returnin More

by matthew.nicolette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rodney Houston
Nov 26, 2019 -

Cowboy Toyota responded

We are so glad that Rodney provided you great customer service with the information you needed regarding your lease. Thank you for coming to Cowboy Toyota. Enjoy your new Rav4!

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