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Cowboy Toyota - Service Center

Dallas, TX

4.9
633 Reviews
Call Service Center (469) 206-5619

633 Reviews of Cowboy Toyota - Service Center

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June 07, 2024

I have always trusted this dealership with service and sales. I highly recommend to my friends and family More

by Funnykyle7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
SHELLY JACKOWSKI
5.0
This rating includes all reviews, with more weight given to recent reviews.
CARLOS LOPEZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOHN PENA
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2024 -

Cowboy Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Cowboy Toyota to be a positive one. Please don't hesitate to reach out if you need anything else.

Helpful
May 24, 2024

Cowboy Toyota’s service is second to none. Service is always completed on time and Shelly Jackowski is absolutely the the best service advisor. More

by BUDTEX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SHELLY JACKOWSKI
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2024 -

Cowboy Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Helpful
May 09, 2024

Very helpful and courtesy, I went in for an old change and came out with the new car. More

by Monique
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Breaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOHN PENA
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024 -

Cowboy Toyota responded

Monique, Thanks for sharing about your experience with Cowboy Toyota. We appreciate your business and hope to see you again soon!

Helpful
May 02, 2024

Justin Archer did a great job servicing my vehicle. The Cowboy service department is very helpful with their pick up & delivery service.Geovnni Castillo is a great representative of toyota & is very h More

by evan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovanni Castillo
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May 02, 2024 -

Cowboy Toyota responded

Thank you, Evan, for sharing your thoughts about your experience with Cowboy Toyota. We appreciate your business and hope to see you again soon!

Helpful
April 16, 2024

Excellent service, attention to detail, nice waiting facilities and personable employees. I have been doing business with Cowboy going on 15 years+ More

by TG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SHELLY JACKOWSKI
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2024 -

Cowboy Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Shelly and our team, and we look forward to working with you again.

Helpful
March 30, 2024

Fixed my issue - actually found the issue and took care of it. Super pleased it is resolved More

by Kmrainey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2024 -

Cowboy Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
March 29, 2024

Ivan was very welcoming and helpful. He helped me find the perfect vehicle! Overall was very happy with my service and new car:) More

by Lizzyr22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 30, 2024 -

Cowboy Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Helpful
March 16, 2024

Justin was prompt when I drove into the dealership. He made sure I had the proper forms for my state inspection before we started. Overall, he delivered great customer service. More

by rgleslie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 16, 2024 -

Cowboy Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Justin met your expectations. Thank you for choosing Cowboy Toyota, we look forward to having you as a valued customer for many years to come!

Helpful
March 15, 2024

Justin is great. Always super helpful. Bob Cannon runs a great dealership. everyone is super professional. More

by DML12345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 16, 2024 -

Cowboy Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Justin met your expectations. Thank you for choosing Cowboy Toyota!

Helpful
March 12, 2024

I only take my 2014 Prius to Cowboy Toyota for service because I trust their team and I never get asked by someone if I want to buy a new car. They have great waiting areas with fast wifi if you need to w More

by ErinDaniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
SHELLY JACKOWSKI
5.0
This rating includes all reviews, with more weight given to recent reviews.
CARLOS LOPEZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOHN PENA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 12, 2024 -

Cowboy Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Erin, and look forward to your next visit.

Helpful
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