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Crain Kia of Conway

Conway, AR

4.8
2,209 Reviews
If you're looking for a great Kia dealership in Conway, Arkansas, then look no further than Crain Kia of Conway. Our selection of new and used Kia cars, vans, and SUVs is sure to have something for every customer. The Kia Rio sedan has sporty handling, sleek build, and an upscale interior, making it the perfect vehicle to commute around town. The ever-popular Kia Sorento is known for its striking appearance, comfortable cabin, and affordability, making it the perfect SUV for the whole family. Finally, the Kia Optima is the all-around sedan, with plenty of features, stylish details, and personality. See for yourself by coming into Crain Kia of Conway today and test-driving one for yourself!
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810 South Amity Road

Conway, AR

72032

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Showing 2,209 reviews

November 02, 2023

professional, fast, kind, and easy to work with. i didn't buy my car here but i wish i did and will next time! More

by bree beck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jeramie in the service dept
November 02, 2023

Maleek was great to work with! He was very helpful. I would definitely use Maleek at Crain Kia again! More

by SHELLEYCROMBIE88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maleek Dotson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2023

The person helping me was helpful and attentive to detail. I appreciate the great, quality and speedy service More

by JOY.HOGAN
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ, service advisor and Colte, technician
November 02, 2023

Chris called me several times as I was studying vehicles on the internet, trying to decide what I wanted. His persistence in calling was fine with me. Also the website is easy to use. I would recommend b More

by jennyjewl
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Quinn Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Tye
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2023

It took longer than I expected to work out a deal but the team, especially Maleek Dotson, made me feel comfortable while waiting More

by CCAROLINA700
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maleek Dotson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Roberts
November 01, 2023

Horrific service! I have things checked off in the inspection that they were good like windshield wiper blades yet they barely do a thing when it rains. I need new on More

by KRISTENDOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chad was great !
Nov 07, 2023 -

Crain Kia of Conway responded

Kristen, I have read your Review and I'm unable to find a Service Visit for you at Crain KIA of Conway. I would like to discuss this issue with you. Please contact me at 501.470.7028 Lesia Morrison. Thanks, Lesia

Nov 07, 2023 -

Crain Kia of Conway responded

Johnny (Service Manager) and I reviewed your Mom's Multiple Point Inspection (MPI) and everything on the MPI was inspected. The Services that are Green are Good and the Yellow needs revisited at your next service visit. The Air Filter, Wipers and Tires are in the Yellow status and requires attention soon. The Customer was informed of these concerns. The inspection did not show anything in Red that needed replaced today. The tire on the driver side front had a slow leak but was too close to the sidewall for repair based on KIA Standards. The tire pressure light will not go off on this tire. With the temperature changes from cold to hot so does the tire pressure. We inspected and added air to other tires. We use full synthetic oil for all vehicles. The average oil change is from $80.00 - $125.00 based on the number of quarts your car requires. All new and used vehicles have the opportunity to purchase a Maintenance Package that covers your oil changes for 1-2 years, at your discretion. This Warranty wasn't purchased with your Mom's used 2022 Nissan Maxima. You or your Mom may stop by our Service Department for a Free Car Wash anytime at your convenience. Thanks, Lesia Morrison Customer Relations Manager Crain KIA of Conway 501.470.7028 .

October 31, 2023

Their workers always go above and beyond to help you out to get what you really would like to have have. More

by hullcatherine13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Micah Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2023

A+ experience. Service after the sale also. It’s like he’s a personal friend now. This was my first time buying a new car. More

by blevinsneal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Gilmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lesia Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quinn Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maleek Dotson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micah Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : A+Hunter, Andrew Peck, Brandon Roberts, Nathan Lusinger
October 31, 2023

Delilah is great. I love crain kia. Always get my car back to me fast and its always clean. More

by AUBREYVIERECK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delilah
October 31, 2023

Andy was great to work with and the rest of the staff were welcoming. Everything was clearly laid out. More

by ambernchoate
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Peck
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