Crain Kia of Conway

The service team is always fast and very helpful! They offered many options for me while waiting and they are awesome when picking up and dropping off cars They offered many options for me while waiting and they are awesome when picking up and dropping off cars More

Jeremy was awesome but felt tech didn’t want to take care of my problem! My engine has gone out on me while driving and he said it hadn’t thrown a code but yet it showed on my screen. I didn’t take it in for of my problem! My engine has gone out on me while driving and he said it hadn’t thrown a code but yet it showed on my screen. I didn’t take it in for no reason! I have cancer and now I have to worry about it breaking down on me! Main Kia gave me a case number because the engine was supposedly fixed in 2019. Very frustrating because I was unaware of this. Too many recalls on these vehicles! More

Every time I come to your dealership for an appointment you guys are always helpful and very polite and you answer any questions I might have about my vehicle and when I leave there I feel very confident y you guys are always helpful and very polite and you answer any questions I might have about my vehicle and when I leave there I feel very confident you guys are the best thank you so much More

It was a great experience and had the most amazing help with my questions.It was all around a great experience for us. with my questions.It was all around a great experience for us. More

Not happy with this dealership. First they told me with the oil change plan it was as long as I had the vehicle which wasn’t true. This last time I took my vehicle to get the oil ch First they told me with the oil change plan it was as long as I had the vehicle which wasn’t true. This last time I took my vehicle to get the oil changed they didn’t check the coolant and they said they couldn’t find the cabin air filter and didn’t even bother researching it. More

This is a great deal ship! Everyone treated me with respect. They had good coffee. The whole Crain team had smiles on their faces and was very friendly. Everyone treated me with respect. They had good coffee. The whole Crain team had smiles on their faces and was very friendly. More

Hayden is the best! ! He never gave up on me no matter how many times i did!! He made sure when the time came i left happy and satisfied!! He’s not like other dealers who ! He never gave up on me no matter how many times i did!! He made sure when the time came i left happy and satisfied!! He’s not like other dealers who will just throw you in anything to get them a quick sale!! Everything went so amazing and smooth More

Everyone was very nice and helpful! Received great customer service at the Service and Parts departments! They helped with everything from buying parts and setting up the appointment to Received great customer service at the Service and Parts departments! They helped with everything from buying parts and setting up the appointment to get my car serviced! More

Christopher was great and went above and beyond in his service to us. Great job service to us. Great job More

Great customer service. The manager was wonderful! Didn’t have bad service what so ever The manager was wonderful! Didn’t have bad service what so ever More