Crain Kia of Fayetteville

I worked with Hovey he was great he asked me what I was looking for he heard what I wanted and showed me exactly what I was looking for the interaction between him I and my family was genuine he did make looking for he heard what I wanted and showed me exactly what I was looking for the interaction between him I and my family was genuine he did make me feel like I was forced to make a deal with him. I was looking at one car and we’ll I didn’t really like it and Hovey let me know we wouldn’t be able to do it because of some negative equity I was going to roll over but he didn’t make me feel like I was wasting his time instead he said we’ll let’s look at this white one we can work with punch in numbers and let’s see what we can do for you and it worked out I loved it I liked the seats better and it was a better outcome with numbers Hovey was great. More

The team at Crain Kia, were so helpful and understanding. I came with my list of must haves and though I couldn't get them all they got me super close. It was so easy and no stress. I'm 59 and this has b I came with my list of must haves and though I couldn't get them all they got me super close. It was so easy and no stress. I'm 59 and this has been the best car buying experience ever. Thanks to Loren, Trent and Manny!! More

The staff is very helpful and very professional. They take the time to listen to what you are looking for and find it. They try to make the deal that will work for you. They take the time to listen to what you are looking for and find it. They try to make the deal that will work for you. More

Collin and the crew at Crain dealership were awesome. You done a Great job guys!! ❤️ You done a Great job guys!! ❤️ More

Whole staff was kind, courteous, professional. Salesman Loren was very knowledgeable and accommodating. Very pleased. Salesman Loren was very knowledgeable and accommodating. Very pleased. More

Good service, I think this is the best dealer because they are so nice and helpful! they are so nice and helpful! More

Great customer service! Zack was an awesome salesman to work with, helped me get the car I wanted at a great price! Zack was an awesome salesman to work with, helped me get the car I wanted at a great price! More

I began my search for a new hybrid in June. I’ve bought my last 3 new cars from the local Ford dealer. I spoke with them, and several other dealers, and confirmed a Kia was my next purchase. I I’ve bought my last 3 new cars from the local Ford dealer. I spoke with them, and several other dealers, and confirmed a Kia was my next purchase. I spoke with salespeople from Kia dealerships in four states, looking for the exact car I wanted. Crain Kia Fayetteville and salesman Roddy specifically were consistent in their promise to find me my car. Six months and they didn’t forget me. I got the call Friday and bought the car the next day. The transaction was painless, and the support was great! They earned my business with their fortitude. More

Robby is da bomb, fast and efficient! Really worked and helped me out with a great steal!! Really worked and helped me out with a great steal!! More

This dealership is practicing in deceptive and deceitful sales tactics and should be avoided at all cost. Absolutely the WORST experience with a car dealer in my life. Price listed on line was marked up ove sales tactics and should be avoided at all cost. Absolutely the WORST experience with a car dealer in my life. Price listed on line was marked up over $9k when we arrived to purchase, despite having called twice to verify sales price. I will be filing a report with the BBB as well. When I voiced my displeasure at how my daughter was treated, lured in with a low ball price, and then told the “actual” price was over 28% higher than the advertised price, Kenny Kobe, the sales manager threateningly got in my face and asked me to step outside, as if he wanted to fight me. Please do yourself a favor and take your business elsewhere. More