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Crest Cadillac

Frisco, TX

Overview
Employees
Reviews
Vehicles
4.8
1,092 Reviews
BEST OF CREST Our best offers. Our Best Selection. Your best choice to get more for less. See why so many customers love Crest.
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6280 State Hwy 121

Frisco, TX

75034

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Showing 1,092 reviews

April 01, 2025

Service is platinum level. Always responsive and able to promptly schedule. Turnaround time is quick. More

by MARK@MCQUAIDMD.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ybarra
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Apr 02, 2025 -

Crest Cadillac responded

Thank you for the amazing feedback! We're thrilled to hear that you've had such a positive experience with our service. We strive to provide platinum-level service, and it’s great to know that we've met your expectations with responsiveness and quick turnaround times. We look forward to continuing to serve you!

April 01, 2025

Trent was very professional and polite. Nice young man and very understanding of my needs. More

by berrierjohn8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trent Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2025 -

Crest Cadillac responded

Thank you for the great feedback! We’re so glad to hear that Trent was professional, polite, and understanding of your needs. We’ll be sure to share your kind words with him. We truly appreciate your feedback and hope to assist you again soon!

April 01, 2025

Sam is very responsive and works hard to get you exactly what you want. Very easy to work with. More

by Chris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2025 -

Crest Cadillac responded

Thank you for your kind words! We’re thrilled to hear that Sam was able to provide you with such great service and help you get exactly what you wanted. We’ll be sure to pass along your feedback to him. It’s always our goal to make the process as smooth and easy as possible for our customers, and we’re so glad to hear Sam delivered on that!

April 01, 2025

Glenn is amazing, no pressure no crazy sales tactic. Worked with me and got a deal done!! Highly recommend him for anything car sales related! More

by jacobachavez0513
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kodie Cadenhead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Schuyler Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2025 -

Crest Cadillac responded

Thank you for the fantastic review! We're so glad to hear that Glenn made your car buying experience smooth and stress-free. No pressure and a straightforward approach are exactly what we aim for, and it’s great to know Glenn delivered that for you. We truly appreciate your recommendation! Enjoy your new ride!

April 01, 2025

Everyone was great and helpful. Nathan Bonds especially persuaded me to come in and it was worth it. More

by ADITYA.CHATI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Schuyler Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Bonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh
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Apr 04, 2025 -

Crest Cadillac responded

Thank you for your kind words! We're thrilled to hear that you had a great experience and that Nathan Bonds played a key role in making your visit worthwhile. Our team strives to provide helpful and welcoming service, and we appreciate you taking the time to share your feedback. We hope you enjoy your vehicle, and we look forward to serving you again in the future!

April 01, 2025

Jordan was great, fast and efficient. The whole team was very courteous, will definitely be back. More

by XT5 owner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Brosin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Naemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2025 -

Crest Cadillac responded

Thank you for your kind words! We're so glad to hear that Jordan and the team provided you with fast and efficient service. It's wonderful to know you had such a positive experience, and we look forward to welcoming you back next time!

March 31, 2025

Charles from parts department went far and beyond to take care of me. Thank you More

by procarebns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2025 -

Crest Cadillac responded

Thank you for your kind words! We're so glad to hear that Charles went above and beyond to assist you. We truly appreciate your feedback and are happy to know that you had such a positive experience!

March 31, 2025

Should not take over 2 weeks to get a loaner car when my car has a check engine light on and is under warranty. The thermostat quit working as did the A/C. When was the last time you drove a car for 2 weeks More

by JERRY_L_MCNEILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Toombs. 4
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Apr 01, 2025 -

Crest Cadillac responded

Your feedback is greatly appreciated. Please contact our Service Director James Freel at jfreel@vtaig.com to further discuss your concerns.

March 31, 2025

Service advisor took the time to describe all of the services recommended and what was needed immediately as opposed to what could wait until a later time. More

by GLEWIS21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Barron
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Apr 01, 2025 -

Crest Cadillac responded

Thank you for the great feedback! We're glad to hear that the service advisor took the time to walk you through the recommendations and help prioritize what's urgent. It’s important to us that our customers feel informed and confident about their vehicle's care. If you need any further assistance, don’t hesitate to reach out!

March 31, 2025

When I come into Crest Cadillac The customer service from everyone is always above and beyond my service advisor. Greg is very attentive to my needs And it’s never a long wait and I appreciate being valued More

by Kamelalampkin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg .H
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Apr 01, 2025 -

Crest Cadillac responded

Thank you for the wonderful feedback! We’re so glad to hear that Greg and the team at Crest Cadillac consistently provide you with excellent customer service. It’s great to know that you feel valued and appreciated as a customer, and we’re grateful for your continued business. If you need anything else, don’t hesitate to reach out. We look forward to assisting you again in the future!

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