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Crest Cadillac

Frisco, TX

Overview
Employees
Reviews
Vehicles
4.8
1,049 Reviews
BEST OF CREST Our best offers. Our Best Selection. Your best choice to get more for less. See why so many customers love Crest.
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6280 State Hwy 121

Frisco, TX

75034

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Showing 1,049 reviews

February 02, 2025

Crest service do a great job taking care of my car and getting it done quickly and completely. More

by Rnickell1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan
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Feb 04, 2025 -

Crest Cadillac responded

Thank you for your feedback! We’re so glad to hear that we have been able to take care of your car quickly and thoroughly. Providing efficient and complete service is our priority, and we appreciate your trust in us. We look forward to serving you again in the future!

February 02, 2025

Jenny and Jordan gave great customer service they were both courteous and very accommodating would recommend crest for future services More

by VJackson5574@att.net
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Caleb Brosin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Naemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenny Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 04, 2025 -

Crest Cadillac responded

Thank you for your wonderful review! We're so glad to hear that Jenny and Jordan provided you with courteous and accommodating service. We truly appreciate your recommendation and look forward to assisting you with your future service needs!

February 02, 2025

Cash and Bret were excellent! I was very pleased with their service! They stayed with me until everything was completed. They’re awesome! More

by OSMITH60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Myles Bates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Bonin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cash, but I can’t remember his last name! Awesome young man! Loved working with him!
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Feb 04, 2025 -

Crest Cadillac responded

Thank you for your fantastic review! We're thrilled to hear that Cash and Bret provided you with excellent service and stayed with you throughout the entire process. We truly appreciate your kind words and look forward to serving you again in the future!

February 01, 2025

It was great problem with my car was resolved in a timely manner. Thank you. More

by amyescamilla1201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Bonin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
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Feb 03, 2025 -

Crest Cadillac responded

Thank you for your feedback! We’re glad to hear that your car issue was resolved quickly and to your satisfaction. If you need anything else, feel free to reach out!

February 01, 2025

Samuel was thorough throughout the process. He sought to understand our needs and ensure we had a great experience. More

by Mathlove
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2025 -

Crest Cadillac responded

Thank you for the wonderful 5-star review! We're so glad to hear that Samuel was able to thoroughly understand your needs and ensure you had a great experience. It's always our goal to make sure every customer feels supported, and it’s great to know that Samuel delivered on that. We truly appreciate your feedback and look forward to assisting you again in the future!

February 01, 2025

Working with Crest Cadillac in Frisco is just so easy! From scheduling to communications, I always feel confident that my car is being taken care of!! More

by DaL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juda Shamay
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2025 -

Crest Cadillac responded

Thank you for sharing your positive experience! We’re thrilled to hear that you’ve had such an easy and confident experience. We take pride in providing seamless service and ensuring your car is well taken care of. We look forward to continuing to serve you in the future!

February 01, 2025

Logan is amazing! ! He got me right in and had me a rental ready to go. Service was fast, and truly the best costumer service!! More

by Lindsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan
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Feb 04, 2025 -

Crest Cadillac responded

Thank you for your kind words! We're thrilled to hear that Logan provided you with such a seamless experience, getting you in quickly and ensuring a rental was ready for you. Providing fast service and top-notch customer care is what we strive for, and we’re glad Logan delivered. We appreciate your support and look forward to serving you again in the future!

February 01, 2025

Excellent experience. I will buy another car for my wife from Pedro. Excellent sales person to work with, and a man of his word. More

by gbiddle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Brosin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Chavez-Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 04, 2025 -

Crest Cadillac responded

We're thrilled to hear that you had an excellent experience and that Pedro provided the level of service you deserve. Knowing that you plan to return for another vehicle for your wife means a lot to us. Pedro takes great pride in being honest and dedicated to his customers, and we’re glad he made your car-buying process so enjoyable. We look forward to assisting you again when the time comes!

February 01, 2025

Aman consistently provides top tier service. You worked with speed and efficiency to help me. More

by jameszette7
Recommend Dealer
Yes
Employees Worked With
Aman
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Feb 04, 2025 -

Crest Cadillac responded

Thank you for your kind words! We're thrilled to hear that Aman consistently delivers top-tier service with speed and efficiency. Providing a seamless and positive experience is what we strive for, and we're glad Aman made that happen for you. We appreciate your support and look forward to serving you again!

January 31, 2025

Greg Vetrano was our service advisor and was slow to respond and not forthcoming. It was not the Cadillac luxury experience I would expect when there was a 3% fee to use my credit card. The aftermarket More

by CTSVOWNER
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Freel
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2025 -

Crest Cadillac responded

Your feedback is greatly appreciated. Please contact our service director James Freel at jfreel@vtaig.com to further discuss your concerns.

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