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Crest Cadillac

Frisco, TX

Overview
Employees
Reviews
Vehicles
4.8
1,085 Reviews
BEST OF CREST Our best offers. Our Best Selection. Your best choice to get more for less. See why so many customers love Crest.
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6280 State Hwy 121

Frisco, TX

75034

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Showing 1,085 reviews

May 07, 2025

T was an easy experience very and they were able to meet my needs and get me the car i wanted ! More

by tazzzz2011
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kodie Cadenhead
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2025 -

Crest Cadillac responded

Thank you for sharing your positive experience! We're so glad to hear that the process was easy and that we were able to meet your needs and help you get the car you wanted. It’s always our goal to make the car-buying experience as smooth as possible. Enjoy your new vehicle!

May 07, 2025

I had the best experience with this dealership. No complaints at all. My car was fixed and in time More

by janbell4316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2025 -

Crest Cadillac responded

Thank you for sharing your positive experience! We’re so glad to hear that everything went smoothly and that your car was fixed on time. We appreciate your feedback and look forward to serving you again in the future!

May 07, 2025

I received excellent customer service. Shawn Barron is my service advisor. I notified me my vehicle had several recalls he was able to get me in the next day. The service was provided q More

by RBURNS5480
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Barron
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May 08, 2025 -

Crest Cadillac responded

Thank you for sharing your positive experience! We’re thrilled to hear that Shawn Barron provided excellent service and kept you informed every step of the way. It's great to know that we were able to address your recalls quickly and offer a ride home for your convenience. We’re also happy to hear your car was ready for pickup, cleaned and serviced. We truly appreciate your feedback and look forward to serving you again!

May 07, 2025

Great dealership and easy to work with! They took care of us and we got another awesome Cadillac srx 6 More

by tera87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Naemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Schuyler Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kluber
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2025 -

Crest Cadillac responded

Thank you for the fantastic review! We’re so happy to hear that your experience was smooth and easy. We’re thrilled you’re enjoying your new Cadillac SRX and that we could help you find another awesome vehicle. We appreciate your business and look forward to working with you again in the future! Enjoy your ride!

May 05, 2025

Good customer services. Thank you. Good customer services. Thank you.Good customer services. Thank you.Good customer services. Thank you.Good customer services. Thank you.Go More

by SYETAJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg
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May 06, 2025 -

Crest Cadillac responded

Thank you for your feedback! We truly appreciate your kind words and are glad to hear you had a positive experience with our customer service. We look forward to serving you again soon!

May 05, 2025

Chris made my service visit very easy and efficient. I got a loaner car, it took very little time and my tire issue was explained to me in a very satisfactory manner. Thank you. More

by TILEHOUSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Brintnall
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May 06, 2025 -

Crest Cadillac responded

Thank you for your feedback! We're so glad to hear that Chris made your service visit easy and efficient. It's great that the loaner car worked out well and that your tire issue was clearly explained. We appreciate your kind words and look forward to assisting you again!

May 05, 2025

Extremely professional and cared about my needs. Rachid was helpful and made the transaction very smooth and painless. More

by Shelly Dean
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kodie Cadenhead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachid Lagrini
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2025 -

Crest Cadillac responded

Thank you for sharing your experience! We're thrilled to hear that Rachid was professional and attentive to your needs, making the transaction smooth and painless. We truly appreciate your feedback and look forward to serving you again!

May 05, 2025

Monica was absolutely great as always. great customer service and focus. She is the best. More

by JCRIM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Toombs
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May 06, 2025 -

Crest Cadillac responded

Thank you so much for sharing your wonderful feedback! We’re so happy to hear that Monica provided you with excellent service once again. She truly strives to offer the best experience, and it’s fantastic to know she continues to meet your expectations. We’ll be sure to pass along your kind words to her! We look forward to serving you again soon.

May 05, 2025

My service appointment was handled very well and service at Crest Cadillac was excellent. Chase is a very helpful and polite advisor. More

by DJ-Plano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Rucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2025 -

Crest Cadillac responded

Thank you for sharing your experience! We're pleased to hear that your service appointment at Crest Cadillac went smoothly and that you received excellent care. It's great to know that Chase was helpful and polite throughout your visit—he’s truly dedicated to making the process as seamless as possible. We appreciate your feedback and look forward to welcoming you back next time!

May 05, 2025

Great Service department! I was on a time crunch and Steven got a lot of work done before I needed my car back. Great communication too More

by Red
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Barron
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May 06, 2025 -

Crest Cadillac responded

Thank you for sharing your experience! We're so glad to hear that Steven was able to accommodate your time crunch and get everything done efficiently. We always aim for great communication, and it's fantastic to know that it made a positive impact on your visit. We truly appreciate your feedback and look forward to serving you again in the future!

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