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Crest Cadillac

Frisco, TX

4.8
1,109 Reviews
BEST OF CREST Our best offers. Our Best Selection. Your best choice to get more for less. See why so many customers love Crest.
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6280 State Hwy 121

Frisco, TX

75034

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Showing 1,109 reviews

April 14, 2023

I was told by Cars. com there was an Escalade available for $83K. When I responded that I wanted to buy it, a Crest dealer contacted me. He said that the car was ordere More

by tom
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Glenn Young
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2023 -

Crest Cadillac responded

We are sorry to hear that you were not satisfied with our pricing and availability. We strive to offer competitive and transparent pricing and availability to all of our customers, and we apologize if we fell short in your case. Once Cadillac schedules a vehicle to be delivered to the dealership, the vehicle information is automatically uploaded in our system and third-party companies, such as cars.com, auto-populates the info to their site. This unfortunately happens to all of our incoming inventory, even if it's a customer's pre-ordered unit. Once the vehicle arrives we have a waiting period for the customer to take ownership, if they fail to respond in a timely manner we are then able to offer it to the public. We understand how frustrating this process can be, I promise, it's not our intention to use pre-sold units as a bait and switch tactic. If you are still considering an Escalade please do not hesitate to contact us directly and we will work diligently to secure you a vehicle that meets your requirements. Please contact Cadillac Sales Manager Caleb Brosin at cbrosin@vtaig.com so that we are able to better assist. Thank you and hope to hear back from you soon!

April 06, 2023

Need to work on refreshments option, check other Cadillac dealerships to compare about the competitors. More

by ADIB.MANZUR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Douglas Bazurto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2023 -

Crest Cadillac responded

Thank you for your review, as well as your suggestions!

April 05, 2023

Best Car Buying Experience I have had. Douglas and his team were great. Got a great car and good value in the trade in. No hard sell just easy in and out More

by mwhitemyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Douglas Bazurto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2023 -

Crest Cadillac responded

Thank you for your five-star review!

April 03, 2023

We had a great experience with Crest Cadillac. Everyone we encountered was very nice, welcoming, and contributed to a great overall customer experience. We had the pleasure of working with Jenny a More

by Michael C.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jenny Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2023 -

Crest Cadillac responded

Thank you for your five-star review!

April 03, 2023

Jenny was most helpful and is an asset to Crest Cadallic I enjoyed the time working with Jenny. More

by Anmuncy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jenny Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2023 -

Crest Cadillac responded

Thank you for your five-star review!

March 31, 2023

My family has purchased about 5 cars from Crest, on my 2nd one personally and couldn’t be happier. Thank you! More

by Tommysunny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Naemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenny Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2023 -

Crest Cadillac responded

Thank you for your five-star review!

March 25, 2023

They go above and beyond to get you the car you want. They were more than fair on trade in values. Everyone was very professional without being pretentious. Good experience. Douglas was awesome and p More

by Samia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Douglas Bazurto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Crest Cadillac responded

Thank you for your five-star review!

March 22, 2023

My experience with Douglas and team was great. I would recommend this dealership to others More

by Jsjjsjs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Douglas Bazurto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Crest Cadillac responded

Thank you for your five-star review!

March 17, 2023

Jenny Joseph was kind, courteous and knowledgeable of the Cadillac brand, especially the XT4 and XT5. Before I arrived at Crest Cadillac, she sent me videos walking around each of the vehicles in which I had More

by DrMiBowman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Myles Bates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenny Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Gabbai
Mar 27, 2023 -

Crest Cadillac responded

Thank you for your five-star review!

March 12, 2023

Jenny is the absolute best! She made our car buying experience so easy and fun. She was very responsive and on top of it. If you are looking to buy a car ask for Jenny! More

by brandyrbridges
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jenny Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

Crest Cadillac responded

Thank you for your five-star review!

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