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Crest Cadillac

Frisco, TX

Overview
Employees
Reviews
Vehicles
4.8
2,371 Reviews
When you visit us at 6280 State Hwy 121, Frisco, TX, you'll find one of the best selections of new Cadillacs, Certified Pre-Owned and used Cadillac cars for sale in Dallas and Frisco, Texas. Stop by soon or browse inventory online to see what we have in stock. Our lineup includes a variety of luxury vehicle options, including the new Cadillac XT6, XT4, CT6-V, and - a celebrity favorite - the Cadillac Escalade. If your current vehicle requires service, Crest Cadillac also has a first-rate auto repair and maintenance facility that's staffed by manufacturer-trained and certified Cadillac technicians - so your car will be in great hands. In addition, if you simply need a quick turnaround service, like an oil change, tire rotation or belt replacement, we have a comfortable waiting area with complimentary coffee, tea and Wi-Fi, a café with full breakfast lunch and dinner menus; a putting green, a dog park and much, much more. Plus, we provide free car washes following every service appointment. Once you see what the Crest Experience is all about, we're certain that you'll make us your premier Cadillac dealer in Frisco, just like many of your neighbors have already done. We would love the opportunity to earn your business, too, so please visit us to find Cadillac cars for sale in the Dallas area!
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6280 State Hwy 121

Frisco, TX

75034

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Showing 2,371 reviews

October 01, 2025

Very pleasant and convenient. Always does a great job. Altos ride service is always available More

by JWA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Vetrano
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Oct 02, 2025 -

Crest Cadillac responded

Thank you for your review! We deeply appreciate your kind words about finding our service pleasant and convenient. It means so much to know that we consistently deliver great results for you. We are especially pleased to hear that our ride service has been reliable and available whenever you need it. Your satisfaction and positive experience truly make our day, and we look forward to continuing to provide you with excellent service.

October 01, 2025

Bryan was excellent. Got my vehicle s oil changed and rotating tires done. They did a great job. More

by BARBARA.PICKETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan
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Oct 01, 2025 -

Crest Cadillac responded

We greatly appreciate your positive feedback about your recent service experience. It's wonderful to hear that our team provided excellent care during your oil change and tire rotation. We're pleased that the quality of work met your expectations and that you had such a great experience. Your satisfaction with our automotive services means everything to us, and we look forward to continuing to serve you in the future.

October 01, 2025

Great service all around, was in and out without any hassle. Got the car I wanted at the price I wanted. More

by ALEX VILLALPANDO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kodie Cadenhead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2025 -

Crest Cadillac responded

We are grateful for your wonderful feedback, Alex! It's fantastic to hear that you experienced excellent service throughout your visit. We're thrilled that you were able to complete your transaction smoothly and efficiently without any complications. Most importantly, we're delighted that you drove away with exactly the vehicle you were looking for at a price that worked perfectly for you. Your positive experience means everything to us at Crest Cadillac, and we truly appreciate you taking the time to share your thoughts. We look forward to serving you again in the future!

September 30, 2025

Resolved issue What else is there to say, way to go Bryan A plus plus plus rating More

by AL2015
Recommend Dealer
Yes
Employees Worked With
Bryan
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Oct 01, 2025 -

Crest Cadillac responded

We are overjoyed to hear that your concern was successfully resolved! It's wonderful to know that Bryan was able to provide you with the exceptional service you deserved. Your outstanding rating means the world to us and reinforces our commitment to taking care of every customer who walks through our doors. We truly appreciate you taking the time to share your positive experience, and we look forward to serving you again in the future.

September 30, 2025

Everything went well Very pleased I'm a anesthesia doc and in the operating room right now More

by jlaferney
Recommend Dealer
Yes
Employees Worked With
Ty King
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Oct 01, 2025 -

Crest Cadillac responded

Thank you immensely for sharing your positive experience with us. It means a great deal to hear that everything went smoothly during your visit. Your satisfaction is our priority, and we are pleased that we could provide you with excellent service. We appreciate your trust in us and look forward to serving you again in the future.

September 30, 2025

Shawn is a real pro very conscious what’s going on and attention to the customer and what’s needed is outstanding More

by JOANMLONG9
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenny Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn great
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Oct 01, 2025 -

Crest Cadillac responded

We deeply appreciate your thoughtful feedback about your experience with us. It's wonderful to hear that you found our team member to be such a professional who demonstrated exceptional awareness and attention to your specific needs. Your recognition of the outstanding customer focus means so much to us at Crest Cadillac. We're truly pleased that you received the dedicated service you deserved, and we look forward to continuing to exceed your expectations in the future.

September 30, 2025

Douglas B is very much appreciated for his professional dealings..He was very approachable and helpful. Thanks Douglas. More

by JBSAM79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Douglas Bazurto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2025 -

Crest Cadillac responded

We are thrilled to hear about your positive experience with our team. Your kind words about the professional service you received mean so much to us. We truly value customers who take the time to recognize when our team members are approachable and helpful during their visit. Thank you for choosing Crest Cadillac and for sharing your wonderful feedback.

September 30, 2025

Friendly and works with customer on their time availability to ensure your vehicle is ready as soon as possible More

by mark.pickett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Oldham
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Oct 01, 2025 -

Crest Cadillac responded

We genuinely admire your kind words about our team's friendly approach and flexibility with scheduling. It means so much to us that we were able to work around your availability and get your vehicle serviced quickly. Our commitment to accommodating our customers' busy schedules while providing prompt service is something we take great pride in. Thank you for choosing Crest Cadillac and for taking the time to share your positive experience with us.

September 30, 2025

My service advisor, Monica Toombs, is always, helpful, knowledgeable, professional and values me as a customer. I know that whatever she tells me is accurate. Has always taken care of all my automotive ne More

by VEHLE0116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Toombs
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Oct 01, 2025 -

Crest Cadillac responded

We are ecstatic to hear about your wonderful experience with our service team. It's clear that you feel valued and well-cared for during your visits, and we're delighted that you've found our team to be helpful, knowledgeable, and professional. Your trust in the accuracy of the information you receive means everything to us. We're honored to be your choice for all your automotive needs and look forward to continuing to provide you with the exceptional service you deserve.

September 30, 2025

Crest and the whole team was amazing and took great care of me throughout the whole process. More

by JSIKES8484
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Brosin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Bonin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peyton
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Oct 01, 2025 -

Crest Cadillac responded

We are absolutely thrilled to hear about your wonderful experience with our team. It means so much to us that everyone provided exceptional care and support throughout your entire journey with us. Your kind words about the amazing service you received truly highlight what we strive for every day. We genuinely appreciate you taking the time to share your positive experience, as it helps us continue delivering the quality service our customers deserve.

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