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Crest Volvo Cars - Service Center

Frisco, TX

4.9
1,494 Reviews

1,494 Reviews of Crest Volvo Cars - Service Center

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August 10, 2025

Great job. They even called after we left something in our loaner car. So appreciate More

by jason.shubert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2025

Crest is the only place I will take my Volvo. Lyn Ford is my preferred service manager. More

by Mrs Francis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2025 -

Crest Volvo Cars responded

We are pleased to hear that you trust us as your only choice for Volvo service. Your loyalty means everything to us, and we appreciate you taking the time to share your positive experience. It's wonderful to know that you have found a service manager who consistently meets your expectations and provides the quality care your vehicle deserves. We understand how important it is to have that trusted relationship when it comes to maintaining your Volvo, and we're honored to be the place you choose every time.

August 08, 2025

Service was good but communication could be better. Love the new loaner car I was driving. More

by CCOOK1906
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmin Umanzor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2025 -

Crest Volvo Cars responded

We greatly appreciate your positive feedback about your service experience with us. We understand that while the service quality met your expectations, there is room for improvement in our communication process. Your input helps us identify areas where we can enhance the overall customer experience. We are delighted to hear that you enjoyed driving the new loaner vehicle during your visit. Thank you for choosing Crest Volvo Cars and for taking the time to share your thoughts with us.

August 08, 2025

Mark was wonderful. Kept me informed and went the extra mile to cover an issue with the damaged tire. It does take a while if the car goes through the wash, but it nee More

by TERRIE.DAGENHART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Morgello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2025 -

Crest Volvo Cars responded

Thank you for your wonderful review! We are thrilled to hear about your positive experience with our team. It sounds like you received exceptional service, with our staff keeping you well-informed throughout the process and going above and beyond to address the tire concern. We understand that the car wash process can take some time, and we truly appreciate your patience and understanding. Your kind words about our friendly team and their willingness to provide assistance mean so much to us. We are grateful for customers like you who recognize the care and dedication we put into every service visit at Crest Volvo Cars.

August 08, 2025

The Dealership is a Luxury Dealership. From the way the staff treats you and it’s always clean More

by Gecstock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Morgello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : LT in parts second to none.
Aug 13, 2025 -

Crest Volvo Cars responded

We deeply cherish your wonderful feedback about your experience with us. It means so much to hear that our team provided you with exceptional service and that you noticed our commitment to maintaining a pristine environment. We take great pride in creating a premium experience for every guest who visits us, and your recognition of our staff's dedication truly validates our efforts. Thank you for taking the time to share your positive experience at Crest Volvo Cars.

August 07, 2025

Everything was taken care of as promised and on time. Service excellent as usual. Nothing else. More

by CBATTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2025 -

Crest Volvo Cars responded

Thank you for your review and for taking the time to share your experience. We are delighted to hear that we delivered on our commitments and met your timeline expectations. Your recognition of our excellent service means a great deal to our team. We appreciate your continued trust in us and look forward to providing you with the same reliable service in the future.

August 07, 2025

Crest Volvo Cars are superb as is the entire dealership team. In addition, Lynn Ford representing the service team as been fantastic. I am on my third Volvo from Crest and Lynn's service capabilities hav More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2025 -

Crest Volvo Cars responded

Thank you for your review, Jim. We are thrilled to hear about your wonderful experience with our team and vehicles. It means so much to know that you have chosen us for your third Volvo and that you find our cars to be exceptional. Your kind words about Lynn Ford and the service team truly warm our hearts. We understand how important excellent service capabilities, clear communication, and technical expertise are to our customers, and we are delighted that Lynn has consistently delivered on all these fronts. Your loyalty and trust in Crest Volvo Cars over the years is deeply appreciated, and we look forward to continuing to provide you with the outstanding service you deserve.

August 07, 2025

Dealership is nice, service was very helpful with getting me in and my vehicle looked at. More

by Jaclyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmin Umanzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2025 -

Crest Volvo Cars responded

We are elated to hear about your positive experience with us! It's wonderful to know that you found our dealership welcoming and that our service team was able to help you get your vehicle the attention it needed. We take pride in providing helpful service and ensuring our customers feel well taken care of throughout their visit. Your kind words about our team's assistance mean a great deal to us at Crest Volvo Cars. We truly appreciate you taking the time to share your experience and look forward to serving you again in the future.

August 07, 2025

Jordan Farmer was fast and efficient in helping me service my car. Thank you crest Volvo. More

by KRYSSTELWILCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2025 -

Crest Volvo Cars responded

We genuinely appreciate your feedback about the quick and effective assistance you received with your car service. It's wonderful to hear that Jordan provided such prompt and thorough support during your visit. Your experience reflects exactly what we strive to deliver - reliable service that respects your time while ensuring your vehicle receives the attention it deserves. Thank you for choosing Crest Volvo Cars and for taking the time to share your positive experience with us.

August 07, 2025

service department always does a good job. This time they upgraded my software and made sure i had a way home More

by ASWENSON86.AS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmin Umanzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2025 -

Crest Volvo Cars responded

We are overjoyed to hear about your positive experience with our service department. It's wonderful to know that our team consistently delivers quality work and that you feel well taken care of during each visit. We're especially pleased that the software upgrade went smoothly and that we were able to ensure you had reliable transportation arranged. Your trust in our service means everything to us, and we look forward to continuing to provide you with the excellent care you deserve at Crest Volvo Cars.