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Crest Volvo Cars - Service Center

Frisco, TX

4.9
1,184 Reviews

1,184 Reviews of Crest Volvo Cars - Service Center

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April 26, 2025

The communication was smooth and I really appreciate the detailing of the car. It was better than expectedly More

by sabkerael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2025 -

Crest Volvo Cars responded

Thank you for sharing your positive experience! We’re thrilled to hear that the communication was smooth and that you were impressed with the detailing of your car. We strive to exceed expectations, and it’s great to know we accomplished that for you!

April 25, 2025

My service was done quickly and with no surprises. I was provided with a loaner car for the duration. More

by FRAUBETH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2025 -

Crest Volvo Cars responded

We’re thrilled to hear that your service experience was quick and hassle-free! We strive to make every visit as smooth as possible, and it’s great to know we met your expectations. Thank you for sharing your positive feedback!

April 24, 2025

Good car dealership to go to. Customer service is good. Car wash done after the service More

by KARUN_DASARI
Recommend Dealer
Yes
Employees Worked With
Mike Stock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Wiedmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2025 -

Crest Volvo Cars responded

Thank you for your positive feedback! We're glad to hear that you had a good experience with our dealership and that our customer service met your expectations. It's also great to know you appreciated the car wash after service—it's just one of the little ways we like to show our appreciation for your business. We look forward to serving you again!

April 24, 2025

Jordan is awesome best service advisor. Always so professional and friendly. Explains what is needed More

by NEWHEALTH21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2025 -

Crest Volvo Cars responded

Thank you for the wonderful feedback! We're thrilled to hear that Jordan continues to provide such professional, friendly, and informative service. It’s great to know you feel confident and well taken care of during your visits—he truly is a valued part of our team. We appreciate you taking the time to share your experience!

April 24, 2025

We have had 3 Volvos and have been very pleased and especially love our service coordinator, Jordan Farmer More

by janlinderjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachael Mergott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Pickering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2025 -

Crest Volvo Cars responded

Thank you for your continued loyalty and for sharing such kind words! It’s wonderful to hear that you’ve had great experiences with your Volvos and that Jordan Farmer has made a lasting impression as your service coordinator. We’re thrilled to know he’s provided the level of care and support you value—we’ll be sure to pass along your appreciation to him.

April 24, 2025

Great experience with the sales and finance teams. We’ve also been in for service and it was smooth. More

by maureenbridgetp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Locke Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricardo
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Apr 25, 2025 -

Crest Volvo Cars responded

Thank you for sharing your experience! We’re glad to hear that both the sales and finance teams made your visit a great one, and it’s wonderful to know that your service visit was just as smooth. Providing a consistently positive experience across all departments is something we strive for, and we’re happy to see that reflected in your visits.

April 24, 2025

Everyone is very professional and friendly at this dealership. I would recommend this place for any Volvo owner to service their car here. More

by ZHE_HU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Bingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2025 -

Crest Volvo Cars responded

Thank you for your kind words! We’re so glad to hear that you had a positive experience with our team. We take pride in providing professional and friendly service, and we truly appreciate your recommendation. If you need anything else in the future, don’t hesitate to reach out!

April 24, 2025

It was an amazing experience. Lyn and all members at the dealership were friendly, easy to work with, and efficient. Thank you for your help. More

by GAVIN.SALDANHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2025 -

Crest Volvo Cars responded

Thank you for your wonderful feedback! We’re so glad to hear that Lyn and the team made your experience amazing, and that everything was friendly, efficient, and easy for you. We truly appreciate you taking the time to share your experience, and we’re here to help whenever you need us in the future!

April 22, 2025

First time customer for Volvo service and the experience was great! Received a video from the mechanic working on my car explaining all points checked with upcoming needed maintenance. Did not push to get e More

by JK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2025 -

Crest Volvo Cars responded

Thank you for the great feedback! We're thrilled your first Volvo service experience went so well. It’s awesome to hear that the video update and customer-focused approach made a positive impression. We're glad Ally took great care of you and look forward to seeing you again next time!

April 22, 2025

I appreciate Keith's attention to detail and communication. As always very pleased with service department . More

by CINDY LE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Wiedmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 23, 2025 -

Crest Volvo Cars responded

Thank you for the great feedback! We're glad to hear that Keith’s attention to detail and communication stood out. It’s always a pleasure to know you're pleased with our service department—we truly appreciate your continued support!

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