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Crest Volvo Cars - Service Center

Frisco, TX

4.9
1,186 Reviews

1,186 Reviews of Crest Volvo Cars - Service Center

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April 06, 2025

I appreciate being able to use a car while mine is in the shop. Ally is always helpful, pleasant and accommodating when scheduling an appointment and keeping me updated on the car’s status. Having a clean ca More

by Nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2025 -

Crest Volvo Cars responded

Thank you so much for your kind words! We're thrilled to hear that Ally has been so helpful and accommodating during your visits. It's great that the loaner car and regular updates made your experience more convenient. We’re also happy to know you enjoyed the added touch of a clean car when you leave. We truly appreciate your feedback and look forward to continuing to serve you!

April 06, 2025

Jordan Farmer is the very best service rep I have ever had. He takes great care of me and their entire service department is friendly and efficient.! More

by JAN.THORBURN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2025 -

Crest Volvo Cars responded

Thank you for the fantastic review! We're thrilled to hear that Jordan and our service team have taken great care of you. It's always wonderful to know that our efforts to provide friendly and efficient service have made such a positive impact. We truly appreciate your kind words and look forward to assisting you again in the future!

April 06, 2025

Ally is always very helpful and friendly. Never seems bothered with you or your calls. Seems to have the customer's best interest in mind. She is definitely- an asset to your company's servic More

by CCBLOUNT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : . Ally was off so Bryce was very helpful in assisting with a lyft driver from enterprise.
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Apr 08, 2025 -

Crest Volvo Cars responded

Thank you for the wonderful feedback! We’re thrilled to hear how helpful and friendly Ally has been during your visits. It means a lot to know that she consistently makes you feel welcome and supported. Her commitment to putting customers first truly stands out, and we agree—she’s a valuable part of our service team. We appreciate you taking the time to recognize her!

April 05, 2025

What a great dealership- always competent and organized - pleasant staff and a helpful environment to work with More

by FRWA10
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Wiedmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2025 -

Crest Volvo Cars responded

Thank you for your kind words! We’re so happy to hear that you had a positive experience with our team. We strive to create a welcoming and efficient environment for all of our customers, and it's great to know that we met your expectations. We look forward to working with you again in the future!

April 05, 2025

Great service. Www eeee tttt hhh wwww chi bbbj hhhvgg. Ggguuo. Ghuuui. Huijjjh huiijjj ghijjg More

by FLEMFAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Wiedmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2025 -

Crest Volvo Cars responded

Thank you for the kind words! We're glad to hear you had a great experience with our team. Providing excellent service is always our priority, and it's wonderful to know that came through during your visit. We appreciate your support and look forward to seeing you again!

April 05, 2025

Lynn was excellent. He kept me informed and the work as done to my satisfaction. More

by CFRANKS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2025 -

Crest Volvo Cars responded

Thank you for sharing your positive experience! We’re thrilled to hear that Lynn provided excellent service and kept you informed throughout the process. We appreciate your feedback and are glad to know the work was done to your satisfaction. If you need anything in the future, don't hesitate to reach out!

April 04, 2025

I went in for complimentary service work. It was handled efficiently and I enjoyed having snacks and beverages in the waiting area. More

by reconss2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Williams
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Apr 07, 2025 -

Crest Volvo Cars responded

Thank you for sharing your experience! We're glad to hear that your complimentary service visit was handled efficiently and that you were able to enjoy the snacks and beverages while you waited. We always aim to make our guests feel comfortable and well taken care of during their time with us. We appreciate your feedback and look forward to seeing you again for your next visit!

April 04, 2025

Bryce was very good. He explained everything to me and kept me informed. Very great customer service. More

by pamcren
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Bingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tina and the Valet people.
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Apr 07, 2025 -

Crest Volvo Cars responded

Thank you for sharing your positive experience! We're so glad to hear that Bryce provided great customer service and kept you well-informed throughout the process. It’s always our goal to ensure that our customers feel taken care of, and we’re happy to know that Bryce delivered on that. We appreciate your feedback and look forward to serving you again in the future!

April 04, 2025

My experience with this dealership has been exceptional every since my purchase. Sales is friendly and very professional and Service has been nothing but extraordinary. Highly recommend Crest Volvo Dealer More

by MARGIEGUT@YAHOO.COM
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2025 -

Crest Volvo Cars responded

Thank you for your wonderful feedback! We’re so glad to hear that both our sales and service teams have provided you with an exceptional experience. It’s our goal to offer friendly, professional service every step of the way, and we truly appreciate your recommendation. We look forward to continuing to serve you in the future!

April 03, 2025

Everyone was great, very communicative. Great Service as always, highly recommend Crest Volvo and their staff! More

by GEORGE@RHINOMEDICAL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin and Karen
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Apr 04, 2025 -

Crest Volvo Cars responded

Thank you for the wonderful review! We're thrilled to hear that you had a great experience with our team and that our service met your expectations. We truly appreciate your recommendation and look forward to continuing to serve you at Crest Volvo!

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