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Crest Volvo Cars - Service Center

Frisco, TX

4.9
1,253 Reviews

1,253 Reviews of Crest Volvo Cars - Service Center

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May 03, 2025

Friendly personnel, treated me with curtesy and kindness, made sure they knew what my cars problems were easy to get a loner car. When I picked up they car the told me what they had done. Ask if I had any q More

by egwenlvr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2025 -

Crest Volvo Cars responded

Thank you for taking the time to share your experience! We're glad to hear that our team treated you with courtesy and kindness and took the time to fully understand your vehicle’s concerns. It’s great to know the loaner process was smooth and that everything was clearly explained when you picked up your car. We truly appreciate your feedback and look forward to assisting you again in the future!

May 03, 2025

Excellent workmanship and Volvo system knowledge. My service writer was thoroughly experienced. Thank you for the service. More

by STEVENKRISS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Gallagher
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2025 -

Crest Volvo Cars responded

Thank you for your kind words! We're thrilled to hear that you were impressed with the quality of workmanship and the depth of Volvo knowledge provided by our team. It's great to know your service writer’s experience made a positive impact on your visit. We truly appreciate your trust and look forward to serving you again!

May 03, 2025

I have worked with Crest Volvo many times, and they always take problems very seriously. This time, Mark picked up the service, and Ally worked with me. She was very friendly and serviced the car profe More

by GGAN98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Morgello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2025 -

Crest Volvo Cars responded

Thank you for your continued trust! We're so glad to hear that Mark and Ally provided you with excellent service. It's wonderful to know that Ally was both friendly and professional while addressing your car’s needs. We appreciate your loyalty and look forward to assisting you again in the future!

May 02, 2025

Great dealership. Keith always does a fantastic job and a shout out to Jeremi Chapman. Greeted on the drive as soon as I drove up and a loaner car was ready right afte More

by canrulzhoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremi Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madolyn McPhail
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eli Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Wiedmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gage Rucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Bingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2025 -

Crest Volvo Cars responded

Thank you for taking the time to share such a positive review! We're so glad to hear that Keith continues to provide fantastic service and that Jeremi Chapman made you feel welcome right from the start. It’s great to know that everything—from check-in to receiving a loaner and timely completion of the work—went smoothly. Your recommendation means a lot to us, and we truly appreciate your continued trust in Crest Volvo Cars.

May 02, 2025

Bryce was exceptionally polite. My volvo has very high mileage. He didn’t try to sell me service that could wait. High marks to Bryce. More

by bmpej
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2025 -

Crest Volvo Cars responded

Thank you for sharing your experience! We’re thrilled to hear that Bryce provided exceptional service and was considerate of your vehicle's needs. It’s great to know he focused on what was necessary without pushing unnecessary services. We’ll be sure to pass along your kind words to Bryce. Thank you for choosing us, and we look forward to assisting you again!

May 02, 2025

The experience is exceptional! True white glove treatment. We felt valued and cared for. Everyone involved made us feel welcomed and appreciated. Thank you 🙏 Crest! More

by Randall Nixon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Morgello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2025 -

Crest Volvo Cars responded

Thank you so much for your kind words! We're thrilled to hear that you felt valued and cared for during your experience with us. Providing exceptional service and making our customers feel welcome is our top priority, and we're so glad to know we were able to do that for you. We truly appreciate your feedback and look forward to assisting you again in the future!

May 02, 2025

The service is always great, Keith is very informative and helpful. He explains the procedures that are going to be performed and follows up before they are completed. I am happy with our experience eve More

by Rick & Andrea Rodarte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Wiedmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2025 -

Crest Volvo Cars responded

Thank you for your thoughtful review! We're so glad to hear that you've consistently had a positive experience and that Keith has been informative, helpful, and communicative throughout your service visits. It's wonderful to know that his efforts make a difference and help you feel confident and well taken care of. We truly appreciate your continued trust in us and look forward to serving you again.

May 02, 2025

Excellent sevice. In and out as expected next day by noon. Thank you David Scruggs More

by Scruggsld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Wiedmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2025 -

Crest Volvo Cars responded

Thank you for your kind words! We're so glad to hear that your service experience was smooth and timely, just as expected. It's great to know that David Scruggs took good care of you and helped ensure everything was completed efficiently. We appreciate you choosing us and look forward to assisting you again in the future.

May 01, 2025

Service was great and professional as usual. Communication was clear, and the experience overall was smooth. More

by AB311
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2025 -

Crest Volvo Cars responded

Thank you for your feedback! We're glad to hear that the service met your expectations and that communication was clear throughout your experience. We always strive to make each visit as smooth and professional as possible, and we're happy to know we succeeded. We appreciate your trust and look forward to serving you again!

April 30, 2025

Great service, great attitudes, in and out and a nice clean car! I have been happy for 12 years with Crest Volvo. More

by DeanV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2025 -

Crest Volvo Cars responded

Thank you for your wonderful feedback! We're thrilled to hear that you’ve had such a positive experience with us for the past 12 years. Providing great service, maintaining a clean car, and ensuring a smooth experience are all things we strive for, and we're so glad we've been able to meet your expectations. We truly appreciate your continued trust in us and look forward to serving you for many more years to come!

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