
Crestmont Hyundai
Brunswick, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 5,045 reviews
Very nice experience. Oil change took less than a hour, very nice and informative employees. Oil change took less than a hour, very nice and informative employees. More
The service department is full of rude and un-helpful individuals. Specifically the service department manager (he's a real xxxxxxx). They don't care about fixing your car they only care about trying to individuals. Specifically the service department manager (he's a real xxxxxxx). They don't care about fixing your car they only care about trying to get you into a new one. My husband and I will NEVER do business with this dealership again!!! More
Excellent fast service. The appointment took an hour for routine service. Easy to schedule online. The appointment took an hour for routine service. Easy to schedule online. More
The salespeople were willing to work with us to get the exact car we wanted. exact car we wanted. More
On August 6 our car was towed to Crestmont, it just stopped working. The next day we called to discuss it, they thought they knew what the problem was, but was busy handling customers scheduled in and stopped working. The next day we called to discuss it, they thought they knew what the problem was, but was busy handling customers scheduled in and wouldn't be able to look at it, possibly for 3 weeks. No replacement was offered. We would call about every 2-3 days for an update, finally was told on 8/15, "we are not a call center, stop calling us, well call you if we have an update". Of course updates never came. Got a call from the parts department on 8/21 and again on 8/25 asking if we want to schedule our car in to get the part put on (mind you, car can't move, still in their back lot). This is when we get our first call, apologizing for the call from the parts department and assuring us it will be ready 8/25. 8/26, 7:45am, they ask if we also want an oil change, we did, it was due. Called back at 3:30, asked if car was ready, it was not. Finally got the call at 4:15 ready to go. So three weeks without a car, and no communication at all unless we called them. More
That dealer ship is incompetent at best . They had my car for a month and a half to do recall work , also every time you call them to try to see whats going on with the car they never answer They had my car for a month and a half to do recall work , also every time you call them to try to see whats going on with the car they never answer the phone and never call you back . On top of having my car for that long, when I got my bill I was charged for shop supplies, rags gloves, probably the toilet paper too . I would strongly recommend going to andealership . This is not the first time I have gone to this dealership for work , it was the exact same the time before . I thought maybe this time would be different but it was not More
Great people, on top of what we wanted to look at, but got MT tank got MT tank More
Bought and serviced my car here for service and it was a very easy and pleasurable experience. Recommend the whole team here. Thank you William in service (manager) and Mike santone (sales manager) for maki very easy and pleasurable experience. Recommend the whole team here. Thank you William in service (manager) and Mike santone (sales manager) for making it easy. More
Very polite, on time schedule and went to the extend to make sure everything went perfect and on time. make sure everything went perfect and on time. More
They had the car I wanted at an amazing price. Andre Vaughn was spectacular to deal with. Andre Vaughn was spectacular to deal with. More