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Crestmont Hyundai

Brunswick, OH

4.5
4,844 Reviews
Crestmont Hyundai is The #1 Dealer in Customer Satisfaction. Crestmont services all Hyundai drivers from Cleveland to Akron, including Brunswick, Strongsville, Parma Heights, Parma & Medina. We here at Crestmont Hyundai pride ourselves on delivering the best customer service and dealership experience to Hyundai drivers throughout Brunswick, Strongsville, Parma Heights, Parma and Medina. With our commitment to excellence and vast automotive expertise, it's clear that you've found the perfect place to test drive, finance and service your car! Take a look around and discover that new Hyundai models have all the elements you desire in a car: safety, dependability, comfort and tech features. We invite you to stop by our showroom to get a feel for our current inventory and arrange for a test drive in a new Hyundai Sonata, Santa Fe Sport, Elantra, Santa Fe or Tucson. Now, we know that not every driver is in the market for a new car. That's why we maintain a comprehensive list of quality and affordable used cars. There's simply no denying that buying used is a great way to drive top-quality car while saving money at the same time.
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2961 Center Road

Brunswick, OH

44212

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Showing 4,844 reviews

October 17, 2024

Absolutely love this dealership. Anna is an amazing sales person who makes buying a vehicle easy. More

by mattdray0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kate Reshni, Anna Tsiupyk
Oct 17, 2024 -

Crestmont Hyundai responded

What a nice thing to say! Anna is amazing and we're happy to have her here at Crestmont, she brightens up the place! Thank you for choosing Crestmont for your New Hyundai, I hope you are enjoying it!

October 16, 2024

The service advisor that took care of me was awesome. I just retired after 35 years in truck dealer service management with 20 locations and wish he had worked for our company. I’m sorry I didn’t get his More

by rmerrill25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I did not get the service advisors name
Oct 17, 2024 -

Crestmont Hyundai responded

Thank you for the 5 Star review! It looks like you worked with Jeff, based on your user name, and you can't have him!!! :) Jeff is a fairly new addition to our Team and we are happy to have him! Thank you for the kind words and I will pass it on!

October 16, 2024

Working with Terry was good. He was very knowledgeable and helpful. The only issue I had was when I received the key for my used car, there was only one fob. That was very disapp More

by bstalnaker33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry "The Car Guy" Coggins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Moeschl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Crestmont Hyundai responded

Hello Bstalnaker33! Thank you for the great review. They call Terry 'The Car Guy' for a reason and we love having him around. Unfortunately Pre-owned vehicles sometimes only have one key. We can help you get a second key if needed, just give Terry or i, (Nancy) a call.

October 15, 2024

Very thorough, comprehensive, courteous. On time. Waiting area with TV, variety of machine-automated coffees, and snacks (if people haven’t eaten thrm all up!). More

by Darlene.downs
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Crestmont Hyundai responded

Hello Darlene and thank you for the GREAT review, Thorough, comprehensive and courteous is what we want to hear about our team! Have a great day and again, we appreciate the review.

October 15, 2024

I arrived to my first oil change appointment early, and service rep was not happy and gave that look and told next he will not take me in if I arrive early next time. More

by nassermorra
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Aslan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Flynn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nader Soliman, Bryan Mulligan
Oct 17, 2024 -

Crestmont Hyundai responded

I am sorry. Our team is going to be reaching out to you to offer an apology.

October 15, 2024

Good fast service, would give 5 stars if appointments weren't out so far ahead. More

by billsmith1425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Crestmont Hyundai responded

Thank you for taking the time to write a review. Wait times for appointments is a problem that we are working on! It's unfortunate and it's industry wide. Cars have more parts than they use to, many have to be ordered now, so it slows they system down. Thanks for the 4 stars and we will work hard and hopefully next time we will get that 5th star! Thank you for your loyalty!

October 15, 2024

Everything about experience was positive. Responded to all requests and timing and delivery were great. More

by DOMINICVANNUCCI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Aslan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Mulligan
Oct 17, 2024 -

Crestmont Hyundai responded

Thank you for writing such a positive review. It means a lot to us that you would take the time to write a review, it is appreciated.

October 15, 2024

The tech was incredibly rude. Will never be back. My issue was also not resolved More

by 123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nancy Moeschl
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2024

I was pleased with the service I received from Justin Brown and the other people who were involved in helping to get me into a new car. I look forward to future dealings with you guys. More

by dowellangelo22
Recommend Dealer
Yes
Employees Worked With
Brendan Flynn
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kate Reshni
Oct 17, 2024 -

Crestmont Hyundai responded

Thank you for the positive review! Justin is fairly new to our dealership so it's great to hear that he is doing a good job! We look forward to you visiting as well. Stop by the sales department and say hello when you come in for service and we are only a call away if you need any assistance.

October 14, 2024

Awful and useless service, 2 separate visits, a broken down car, and 0 things fixed. More

by Jeff Ozimek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brendan Flynn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Mulligan
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