Crestmont Hyundai

Service technician was kind and explained to me well. The waiting time was not bad. The waiting time was not bad. More

Don't sign a decline of maintaince quickest oil change ever!! Got home no fluids topped off, engine air and cabin filters needed replaced no mention of that. No form stating things were good. Leaving on a ever!! Got home no fluids topped off, engine air and cabin filters needed replaced no mention of that. No form stating things were good. Leaving on a long road trip was hoping to get the 100 point inspection for safe travels. Usually they do not this time 20 minute oil change!! Don't sign a decline of service!! More

My experience this visit was excellent thanks to David. He kept me up to date every step of the process. Great customer service. He kept me up to date every step of the process. Great customer service. More

Everyone at Crestmont Hyundai were fantastic! Love our new car! Thank you for an easy buying experience. Love our new car! Thank you for an easy buying experience. More

My experience was great. Nice clean waiting room. My car was returned to me in the time they told me it would be . It was washed. So nice. Nice clean waiting room. My car was returned to me in the time they told me it would be . It was washed. So nice. More

I showed up about 25 minutes late, I was having a horrible day. Brendan reassured me I had made it in time and that they could still take my appointment. He recommended the carbon filter be replaced horrible day. Brendan reassured me I had made it in time and that they could still take my appointment. He recommended the carbon filter be replaced and eased my mind about the sounds the AC was making. We chatted about concerts and VA Beach for a few. Cresmont Service Department took care of my car and in about an hour I was on my way back to dealing with my water heater busting. Thanks, Brendan!!! More

Everything was okay i guess, I'm a little disappointed, that my oil change sticker didn’t get changed, and no one answers the phone in service! I literally have to call 100 times to reach someone. that my oil change sticker didn’t get changed, and no one answers the phone in service! I literally have to call 100 times to reach someone. More

Did a very good job at giving me a deal on the Hyundai Elantra, cool. Elantra, cool. More

The actual work performed was not good with respect to the oxidized window trim. The saving grace was Jeff Russ in customer service. He goes above and beyond to do what is right and I hope your team app the oxidized window trim. The saving grace was Jeff Russ in customer service. He goes above and beyond to do what is right and I hope your team appreciates what he does. More

I had never worked with Crestmont Hyundai before and just unexpectedly stopped by when I started looking at different brands and models to replace my current car. Decided to do an initial test drive of some unexpectedly stopped by when I started looking at different brands and models to replace my current car. Decided to do an initial test drive of some vehicles and left to continue my search and they totally understood my process. Came back a few days later for another test drive and was very impressed with the product, the sales representative and dealership. These guys made the selling experience very easy, quick and transparent! No pressure at all and I received what I thought was a very good price. Sales representative was Joe Yun -- very knowledgeable and enjoyable to work with. He was not a high-pressure, you-have-to-buy-right-now kind of guy. If he was (or if anybody was) I would have immediately walked. He went over and above to make sure things went well before, during, and even after the sale to see how things were going and asked if I had any questions or concerns. Also helped me get connected to service and get some unexpected key issues resolved. Brendan Flynn in service was very helpful, friendly and responsive in getting final service completed in a timely manner. From at least my experience, I would certainly give them a look and a try. More