Back

Crestmont Hyundai - Service Center

Brunswick, OH

4.3
1,995 Reviews

1,995 Reviews of Crestmont Hyundai - Service Center

Sort by
October 30, 2024

Excellent personal to work with they keep you updated on whats going on very pleasant to deal with. More

by Cangelo629
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Aslan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Mulligan
Nov 02, 2024 -

Crestmont Hyundai responded

Thank you for taking the time to write a review, we appreciate it... and love all those stars!! We are very happy that you had such a pleasant visit!

October 30, 2024

Friendly, efficient, user friendly, asset to the community, good employees that are considerate and helpful. More

by Jsabllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Aslan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Mulligan
Nov 02, 2024 -

Crestmont Hyundai responded

Wow, that's a really nice review! We appreciate you taking the time to write it and thank you for choosing Crestmont as your dealership!

October 30, 2024

Great service, great attitude. Highly recommend these guys. Looking forward to my next visit. Even washed the car More

by ireland0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Aslan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Mulligan
Nov 02, 2024 -

Crestmont Hyundai responded

Nice review! Thank you, glad everything went well. We can't always wash cars - weather, timing, etc. - glad we were able to do yours! Have a great day!

October 29, 2024

Great job, currtious, helpful, efficient, knowledgeable, generous, smart, fast work,comfortable waiting room, good snacks. More

by bruceasmith607
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Jewett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Mulligan
Nov 02, 2024 -

Crestmont Hyundai responded

That's a lot of good stuff, thank you so much! We appreciate you.

October 29, 2024

Good man knows the process respects the discounts available threw crestmont and the manufacturer. Not everyone one there does. Very frustrating when I deal with others. More

by gjonesee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Salyer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Aslan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Flynn
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Mulligan
Nov 02, 2024 -

Crestmont Hyundai responded

Thank you for the review. Did you get all the assistance you needed? You are always welcomed to work with a specific person or the manager. We don't want you to be frustrated!!

October 27, 2024

One of the block Worst dealership I've ever dealt with look for ways not to help you More

by michaelmininall53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lynn Riczo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Moeschl
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Aslan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Flynn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kate Reshni, Bryan Mulligan
Oct 28, 2024 -

Crestmont Hyundai responded

Michael, I sent you a private response.

October 27, 2024

Way over priced by 3X. And surprised that I took my car elsewhere. Diagnostics ($200) was essentially what you can do at an auto body store for free. More

by johnna72
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Salyer
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Aslan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Flynn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Mulligan
Oct 28, 2024 -

Crestmont Hyundai responded

Johnna, I am sorry that you felt the Diagnostics were too expensive. Dealerships often have more elaborate and expensive equipment than other places, Our technology will give you more information about your vehicle newer vehicles are built with. Simple problems can be more easily diagnosed. Some auto parts stores will give you a code that you then have to take to a dealership or qualified Repair facility. It can be cumbersome and frustrating when you have vehicle problems, I am sorry that you're dealing with it.

October 21, 2024

When my new Hyundai Santa Fe (4months) started making clanking noises, it took me a month to get into Service. At my appointment, they claimed to not hear the noise, and sent me away. As soon as I pulled More

by laurieperry49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nancy Moeschl
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Aslan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nader Solimon
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2024

I had the oil changed on my Hyundai and waited for it. Dealership was great, clean, free popcorn and coffee got in my car to leave and it was like no one was in it, they even said they were going to wash More

by Robertchipka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The garage
October 17, 2024

I won’t use their service as they lied to me at time of sale. I hate this dealership, but really like the car. More

by kpcampbell73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
...
19
...