Crews Subaru of Charleston

Very friendly and helpful. I especially liked the fact that they didn't try to load up on extra charges (delivery charge, origination fee, preparation charge, etc) after we negotiated a price. that they didn't try to load up on extra charges (delivery charge, origination fee, preparation charge, etc) after we negotiated a price. More

Came in looking for a sporty Subaru (WRX STi or BRZ) and drove away with a BRZ at a great price. Couldn't be happier with the car or the experience. Ralph Hunt and Pam Baker were both extremely helpful, k drove away with a BRZ at a great price. Couldn't be happier with the car or the experience. Ralph Hunt and Pam Baker were both extremely helpful, knowledgeable, and professional. Highly recommend Subarus, this dealership, and both Ralph and Pam. More

When we entered the dealership, we were greeted in a friendly fashion by Anthony. In brief conversation we told him what we were interested in: a Subaru Forrester. Our homework had been done and we c friendly fashion by Anthony. In brief conversation we told him what we were interested in: a Subaru Forrester. Our homework had been done and we came knowing that this particular vehicle was safe, comfortable, and within our price range. Anthony took us on a test run of said vehicle. At this first visit we were not interested in going any further with purchasing the car. We submitted some questions via email which were not answered. We arrived for our next visit with an appointment to have our trade-in car evaluated for pricing. (Not sure who the employee was who did this, but he was receptive to additional information that we had for him regarding our Buick; we believe that we received a fair trade in value). During this visit, some confusion occurred as we had asked for a particular car, color, packages, etc. As there were cars "on the lot" that were not what we wanted, we were asked to consider them for purchase. This was not our plan! Finally, after many "trips" between Anthony and other employees as well as Pam, the car of our choice was placed on order and we made the cash deal (the need to leave a check until our finances were in order(within 72 hours) to insure our "good will" seemed a stretch of confidence from the dealership to us as customers.) The day that we picked up our new Forrester again we were greeted by Anthony and Trey; we took care of the paperwork regarding our trade-in with Anthony. Trey took us through the important features of our car in order that we could drive it from the lot and arrive safely home. His knowledge and ability to answer any and all questions was fine. By his admission, we will have plenty of homework to understand the various systems with which the car is equipped.. More

Mike Gazecki was friendly and seemed to really want to help me find the right car for me WITHOUT pressure. There were no silly games of running back and forth to the manger to try and get a better price. help me find the right car for me WITHOUT pressure. There were no silly games of running back and forth to the manger to try and get a better price. The facts were presented in a professional manner. Pam Baker presented the financial aspect in a very clear presentation. Both were willing to answer any questions that I had. I look forward to having my car serviced at this dealership and trust that I will receive the same quality in the service department as I did in the sales department. I believe their slogan "You have a friend in the car business" is actually true. Thanks Mike and Pam! More

When we were shopping for cars we looked at several dealerships and at both new and used cars. There were several cars that stood out that we considered purchasing. The level of customer service is the dealerships and at both new and used cars. There were several cars that stood out that we considered purchasing. The level of customer service is the number one reason that we made the car purchase from Crews Subaru. Josh Stringer was fantastic to work with. Unlike others he did not try to pile on the BS. He was very down to earth, knowledgeable (for a non-service dept. guy :) ), and knew who to direct questions to that he couldn't answer himself. I highly recommend this dealership (and especially Josh S!) to anyone considering purchasing a new or used car. More

Yes, I recommend this dealership and it's employees! Josh Stringer and Pam Baker were very professional and efficient. They worked hard to get me the vehicle I wanted at a price I could afford. This was Josh Stringer and Pam Baker were very professional and efficient. They worked hard to get me the vehicle I wanted at a price I could afford. This was the most pleasant car-buying experience I have ever had. Good work, Crews, Josh and Pam! More

Josh was terrific. Very thorough, patient, and embracing. We did not feel any pressure. We felt like Josh was one of our sons (not the one in prison). We felt we got a great deal on our trade-i embracing. We did not feel any pressure. We felt like Josh was one of our sons (not the one in prison). We felt we got a great deal on our trade-in and our purchase of the BMW convertible. We have already received many, many compliments about my wife's car. I am forbidden from driving her new BMW convertible; but I am being sent the payment books. How does that work ??? We would definitely recommend Josh and Crews Chevrolet to our friends and already have done so. Legare was a true professional and informative. Legare was available if needed; but really let Josh do his job and move the deal forward to fruition. Pam did a wonderful job of shopping our contract around and securing the best financing available. The interest rate and term were excellent. Seriously, we could not have been happier with Crews Chevrolet. My only disappoinmment was not getting an autographed picture from Ken French. I think that might have cost extra. More

We've been Toyota customers for many, many years but were not happy with the 2014 design. After doing a lot of shopping around, we settled on the Subaru Forrester. Mike Gazecki was an amazing salesman w were not happy with the 2014 design. After doing a lot of shopping around, we settled on the Subaru Forrester. Mike Gazecki was an amazing salesman who made the experience pleasant and no hassle. He was exceptionally professional and knowledgeable about the car. Pam Baker was the most pleasant and efficient Finance Manager we've ever encountered. She found us a lower rate than Subaru was offering and we were in and out very quickly. All in all, the team at Crews Subaru was wonderful and we look forward to working with them for many years to come. More

In the past I have NOT enjoyed the car buying experience. People do not listen to what you need...they only want you to buy what they want to show you... Thanks to Crews Subaru of Charleston, I now have "fr People do not listen to what you need...they only want you to buy what they want to show you... Thanks to Crews Subaru of Charleston, I now have "friends" in the automotive business I now know that some people not only do things right they do them exceptionally well! H.R., Pam and Anthony absolutely define professionalism and Customer Service in how they handled our Subaru purchase and trade-in of our vehicle. We could not be more pleased and strongly recommend anyone talk to them when making your next car buying decision. More

What a great purchasing experience I had. I was in a mess from the last Subaru dealership and vehicle I had and needed to get out of it. Alex answered all my questions and knew the Outback like it was his ow from the last Subaru dealership and vehicle I had and needed to get out of it. Alex answered all my questions and knew the Outback like it was his own. Pam took her time, got me the best rate and reviewed with me every piece of paperwork to make sure I was well informed. Alex and Pam worked very hard to get me into my new 2014 Outback and took the time to make it as relaxing as possible. The dealership is very clean and comfortable. Everyone that I met that day always had a smile and was very friendly. More