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Criswell Chevrolet
Gaithersburg, MD
2,054 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction.
To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,054 reviews
March 26, 2023
Wow! First we stopped past the new car showroom & manager informed us that all new corvettes outside were preorder & sold. Manager suggested we visit the First we stopped past the new car showroom & manager informed us that all new corvettes outside were preorder & sold. Manager suggested we visit the pre-owned side because they had 2 corvettes certified. Great customer service from General Manager, Robert Beckett in Sales & Finance Office Rep. We purchased the red corvette convertible & had our other car detailed. Robert is great & he helped me via telephone operate the convertible after I forgot how to. Great character, great service, & fair pricing & quality people. You are great, thank you. Continue to be great :) More
by Lanephd
Helpful March 21, 2023
Chris is the absolute best. I not only received top dollar for my trade in, but I received the Exact car I wanted . Chris went to great measures to find exactly what we were loo I not only received top dollar for my trade in, but I received the Exact car I wanted . Chris went to great measures to find exactly what we were looking for and delivered it with exemplary customer service . More
by angeladc1706
Employees Worked With
March 18, 2023
Russell was amazing to work with. He was honest, responsive, helpful, and did everything he could to make this an easy and positive process - especially important today. Highly recomm He was honest, responsive, helpful, and did everything he could to make this an easy and positive process - especially important today. Highly recommend Russell to everyone. More
by SMN1234
Employees Worked With
March 14, 2023
We had wonderful experience with Russell with the purchase of recent Bolt 2023. Russell responded almost immediately to all my queries with enough details. Proactively provided the status or updates purchase of recent Bolt 2023. Russell responded almost immediately to all my queries with enough details. Proactively provided the status or updates on the order. No gimmicks or cheating techniques you see from some dealerships. I strongly recommend Russell and Criswell Chevrolet. More
by prasad kuppa
Employees Worked With
March 13, 2023
Kerry and Angella were very helpful in resolving the problem with our tags and title. problem with our tags and title. More
by gjkern
March 12, 2023
Jorge. The most greatest experience as a costumer buying a car, chris is a great guy and he really help my and my family a lot thru the process to buy my s The most greatest experience as a costumer buying a car, chris is a great guy and he really help my and my family a lot thru the process to buy my son truck, i highly recommended chris and criswell to buy a car, their have a new permanent costumers!!! Great job, thanks. David. As a first time buyer, chris definitely made the experience one to remember as he made us feel welcome, providing the best customer service one can ask for. I highly recommend chris, as he did a great job showcasing the vehicle. More
by Jorge D.
Employees Worked With
March 06, 2023
Easy process, sold vehicle at MSRP. Highly recommend Anthony Vattuone. Great experience would buy another vehicle. Highly recommend Anthony Vattuone. Great experience would buy another vehicle. More
by travis.fleming19
February 23, 2023
Very happy with my purchase of a 2023 GMC Sierra 2500. The whole process was very smooth and without any pressure to buy the vehicle. Anthony was very courteous and patient while we made our decision. Whe The whole process was very smooth and without any pressure to buy the vehicle. Anthony was very courteous and patient while we made our decision. When I finally decided to come in and sign the papers, Anthony had the truck ready to go and helped me go through all the features of the truck. More
by :P
Employees Worked With
February 20, 2023
It's very friendly and gives you everything you need to know and good seller know and good seller More
by amilfer1990
Employees Worked With
February 02, 2023
Disappointed that reply was very short and did not answer my question in any detail. Appears they only care about Corvette sales and offered little direction re buying a 1LE Camaro. This is frustrating bec my question in any detail. Appears they only care about Corvette sales and offered little direction re buying a 1LE Camaro. This is frustrating because inquiries to Chevy result in them referring me to local dealers. Classic dodge while complaining they can't sell Camaros. Was looking for more guidance. Other dealers more supportive. More
by Teamwalker71
Employees Worked With
