Criswell Chevrolet
Gaithersburg, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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My Service Tech, Chris, was outstanding. He called me at work to tell me what was done with my car and how it was behaving after the updates. He took the time to go out of his way to physically compare a 2 work to tell me what was done with my car and how it was behaving after the updates. He took the time to go out of his way to physically compare a 2013 Equinox's radio unit to my car's unit. And, he did the same for me when I came in the next day to pick up my car. Your shuttle service is also outstanding. I wasn't aware that the shuttle stopped running @ 7:00p so I was semi stuck at the metro @ 8:00p. Chris had already went home. Another service tech offered to drive to the metro to get me. I think his name was Ted. Because of your convenient shuttle service, I decided that it was late and why should I put the nice service tech out of his way. So, I took the bus from the metro to my house with the assurance that the shuttle would pick me up from my house the next day to take me to the shop to get my car. The next day, I actually had a friend take me to pick up my car. But, I'm still very found of your shuttle service. Thank you for the best service experience ever! More
Mike Cohen is awesome guy and great guy to work with to finance you car truck or commerical . Very friendly and always returns your calls. Dwayne Henson finance you car truck or commerical . Very friendly and always returns your calls. Dwayne Henson More
I purchased my 2013 427 Aniversary Corvette from Mike based on his expertise and knowledge of the vehicles . It was a genuine pleasure dealing with a fellow car/corvette enthusiast and it is definitely n based on his expertise and knowledge of the vehicles . It was a genuine pleasure dealing with a fellow car/corvette enthusiast and it is definitely not something you usually find in a sales professional these days . In addition the pricing was the best I have found in the country . I think Mike and will be doing business for a while! More
We found Frank very personable and pleasant to work with. If we asked a question and he was not 100% sure, he did not quess...he found out. We appreciated his honesty and eagerness to help us. Frank, you If we asked a question and he was not 100% sure, he did not quess...he found out. We appreciated his honesty and eagerness to help us. Frank, you have 2 Thumbs up from the Smiths! More
From the moment I booked the appointment, the service and attitudes were top notch. From Nick taking my vehicle in, to Ellery calling to let me know what was found and accomplished, their professionalism was attitudes were top notch. From Nick taking my vehicle in, to Ellery calling to let me know what was found and accomplished, their professionalism was evident. I've dealt with a lot of dealer service departments and I rank Criswell among the best. More
My husband and I went to Criswell on Thursday evening to meet with Tom Rawson and look at a 2013 Chevy Tahoe. Even though it was an hour before the dealership closed, we were met with great professionalism meet with Tom Rawson and look at a 2013 Chevy Tahoe. Even though it was an hour before the dealership closed, we were met with great professionalism, pleasantry and respect. After careful negotiations we agreed on a price for our new Chevy and are LOVING it. In fact, all the staff stayed until after midnight with us carefully reviewing paperwork and going over the details of the car. Criswell was a great experience and should be what all dealerships strive to be like. We were quite impressed with everything. Tom, Gary, Greg, and Brian were exemplary employees and we will happily work with them in the future!! More
I am a returning customer to Russell Carter at Criswell Chevrolet because Russell is able to help my wife and me select the new car equipment that we need in our new 2013 Malibu and understand what is diff Chevrolet because Russell is able to help my wife and me select the new car equipment that we need in our new 2013 Malibu and understand what is different from our last Malibu purchase (2010) at Criswell Chevrolet. Criswell Chevrolet has a large inventory of cars to chose from so you can find exactly what you need in the car and their service dept does a quick good job in preping the new car for delivery to the customer, inculding in this case performing a service recall before delivery all in the same day. More
My overall car buying experience at Criswell was excellent. Arsalan helped find the perfect car for my family in a hassle-free, relaxed environment. He was very responsive to my initial internet in excellent. Arsalan helped find the perfect car for my family in a hassle-free, relaxed environment. He was very responsive to my initial internet inquiry, and was up front with pricing over the phone. He provided accurate pictures via text throughout the process. I drove over an hour to this dealership because of Arsalan's honest pricing over the phone and his ability to incorporate all of our wants and needs into the "perfect truck". We established an "out the door" price over the phone, prior to me stepping foot on the lot. About 15 minutes after signing the sales contract for the vehicle at the agreed upon price, Arsalan found another discount we qualified for and lowered the sales price by several hundred dollars. I highly recommend this dealership and particularly our sales consultant, Arsalan. We love our new truck. More
Outstanding customer service. I was an out of state buyer with a lot of questions and back and forth. Stefan was true and honest throughout. Recommended for buyers far and wide. with a lot of questions and back and forth. Stefan was true and honest throughout. Recommended for buyers far and wide. More


















