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Criswell Chevrolet
Gaithersburg, MD
2,224 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction.
To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,224 reviews
April 19, 2012
The purchase of my Corvette was am excellent experience and Mike was very patient in helping me with my purchase. Overall, it was a great experience and would recommend Mike to any family or friends. and Mike was very patient in helping me with my purchase. Overall, it was a great experience and would recommend Mike to any family or friends. More
by mjsaponarajr
Employees Worked With
April 19, 2012
Mike was an outstanding salesman - absolutely the best! Once letting Mike know the vehicle that we were interested in (on internet) we got to Criswell - the car was ready for our test dirve, we ask if we Once letting Mike know the vehicle that we were interested in (on internet) we got to Criswell - the car was ready for our test dirve, we ask if we could drive a automatic - Mr Furman found us one, we test drove it and - loved the first one we had drove - the paperwork was done in about an hour and we were driving our new Cruze home. Mr Furman surpassed all expectations for a saleman. In all the years I have been buying cars - the experience with Mr Furman was the best. More
by rosie1atc
Employees Worked With
April 19, 2012
I have purchased several vehicles from Criswell Chevrolet over the years and this was by far the easiest purchase I have ever made. I got a great deal and there was no presure to make the purchase. Mike was over the years and this was by far the easiest purchase I have ever made. I got a great deal and there was no presure to make the purchase. Mike was very easy to work with and answered all of my questions completely. I would definetely buy another vehicle from him when I am in the market for one. More
by lawdawg653
Employees Worked With
April 19, 2012
Mike was very professional and took the time to explain the details of the transaction and the features of the truck (Avalanche) I purchased. I was on a tight time schedule and had called in advance to ma the details of the transaction and the features of the truck (Avalanche) I purchased. I was on a tight time schedule and had called in advance to make Mike aware of my decision to buy and the constraints on my time. He had all the paperwork ready to go and was very efficient with the use of our time, withouting shortcutting communicating the needed information. More
by jkilner
Employees Worked With
April 19, 2012
Mike is the best. He showed me the ins and outs of the car as well as the dealership. I will definitely buy from him again. car as well as the dealership. I will definitely buy from him again. More
by JayAS
Employees Worked With
April 19, 2012
Mike was very professional and worked with me to give me the best deal on my new Corvette, I really do appreciate every thing he did for me with my trade in and making my car buying experience hassle free. the best deal on my new Corvette, I really do appreciate every thing he did for me with my trade in and making my car buying experience hassle free. More
by tabake13
April 19, 2012
It has been a few montbs since I purchased my new car at Criswell Chevrolet but the experience was very memorable. Mike Furman was the saleperson and he went out of his way to answer all my questions, made Criswell Chevrolet but the experience was very memorable. Mike Furman was the saleperson and he went out of his way to answer all my questions, made suggestions, showed me all the cars that could be of interest to me and gave helpful hints what to look for and what to watch out for. His suggestions were excellent and his instructions and assurances were comforting. He is very knowledgeable and friendly. All my post purchase inquiries were promply addressed. Criswell is lucky to have Mike as an employee. I received great service at Criswell and I shared that experience with my friends. sincerely, Lidia Cullen More
by lidia cullen
Employees Worked With
April 19, 2012
I walked into Criswell Chevrolet coming from another dealership who had treated me so rudely. Mike Furman greeted me enthusiastically the moment I walked in. It was very refreshing. I explained that I w dealership who had treated me so rudely. Mike Furman greeted me enthusiastically the moment I walked in. It was very refreshing. I explained that I was picking out my new car and didn't need my husband to help. Mike showed me that his dealership could easily meet the criteria I had set for them. Within the hour, I drove off the lot in my new fully loaded blue Tahoe. Since then, I have been back for regular service on my car and the people couldn't be nicer. I have sent several of my friends to Mike and Criswell dealerships. More
by raz262
Employees Worked With
April 19, 2012
What a great job Dan helping me with the purchase of my automobile. I do & will continue to highly recommend Criswell Chevrolet & Dan Drayton.........Excellent Job!!! 5 stars are not enough praise for thes automobile. I do & will continue to highly recommend Criswell Chevrolet & Dan Drayton.........Excellent Job!!! 5 stars are not enough praise for these guys...Keep up the great work!!! :) More
by ndneyz
April 19, 2012
Great dealership all staff helpful and friendly, from sales to service, and mgn. Didn't spend hours at dealership, like most of them you normal have to be there just about all day. sales to service, and mgn. Didn't spend hours at dealership, like most of them you normal have to be there just about all day. More
by rtb331
