Criswell Chevrolet
Gaithersburg, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Mr. Furman has sold us several cars over the past years; he is honest, trustworthy and knowledgeable. Whenever we call he is responsive and makes certain that we receive answers to our questions. We have he is honest, trustworthy and knowledgeable. Whenever we call he is responsive and makes certain that we receive answers to our questions. We have recommended him to numerous friends and will continue to do so. More
Criswell has been my favorite car dealer for ages, and has put me in several great cars. This time it was a Chrysler 300 C. I went to check out the car and ended up driving home in a new car the same da has put me in several great cars. This time it was a Chrysler 300 C. I went to check out the car and ended up driving home in a new car the same day, I adore this car. The folks at Criswell are super friendly and responive and everyone went out of his way to make my purchase a pleasant experience, not to mention giving me a great price and taking my old car off my hands for a good trade in, dealing with some little problems with imagination and eagerness (licence frame, syncing my phone). I feel really comfortable that Criswell is where I get the very best service and I recommend them very highly indeed. More
Easy transaction, no hassle. Great at helping with issues after the sale as well. Noah went out of his way to resolve an issue with Sirius/XM for me. Much appreciated. after the sale as well. Noah went out of his way to resolve an issue with Sirius/XM for me. Much appreciated. More
I have had the pleasure of dealing with Dan Hornick on multiple vehicle purchases involving both business and personal transactions. Dan is extremely knowledgeable and goes the extra mile to be sure all multiple vehicle purchases involving both business and personal transactions. Dan is extremely knowledgeable and goes the extra mile to be sure all of my questions are answered along with giving me the best possible price. He makes the purchase of a vehicle stress free and is always prepared to make the delivery a smooth and quick transition. Dan's exemplary service does not end after the sale, he is always willing to go out of his way to help with any service issues or problems that may arise after the purchase. He truly cares about his customers and has proven to me on several occasions that customer satisfaction is his number one priority. I would highly recommend Dan Hornick to anyone who is in need of a new car. More
I HAVE PURCHASED OVER 5+ CARS/TRUCKS FROM PETER T. EATON, AND HE IS THE MOST PROFESSIONAL AND THOROUGH PERSON I HAVE EVER DEALT WITH.....HE KNOWS EVERYTHING ABOUT THE VEHICLES, GOES THE EXTRA MILE FOR CUSTOM AND HE IS THE MOST PROFESSIONAL AND THOROUGH PERSON I HAVE EVER DEALT WITH.....HE KNOWS EVERYTHING ABOUT THE VEHICLES, GOES THE EXTRA MILE FOR CUSTOMER SATISFACTION, AND HAS ALWAYS GIVEN US A BETTER THAN FAIR PRICE!! PETER IS SIMPLY THE BEST WE COULD ASK FOR!! More
This is the second vehicle I have purchased from Richard Beckett. Since I had such a good experience the first time, I made sure to ask for him again. Both times he found the perfect car for me at the rig Beckett. Since I had such a good experience the first time, I made sure to ask for him again. Both times he found the perfect car for me at the right price. I received excellent customer service from him as well as with Greg Hoffman in the finance department. More
I was searching for a good used car online, and found the one I was interested in on Cars.com. I contacted the dealership through Cars.com, and Noah Greaney was the first to respond to my questions the very one I was interested in on Cars.com. I contacted the dealership through Cars.com, and Noah Greaney was the first to respond to my questions the very next business day. He was very helpful and was able to answer all my questions. He sent me pictures of the car to my email. Noah was very professional and a pleasure to do business with. I will personally ask for him on my next purchase from Criswell. Thank you. More
Both Derek and Stefan were great salespeople. Derek Both Derek and Stefan were great salespeople. Derek answered all of my questions about the car and waited patiently as I got a feel for the car on Both Derek and Stefan were great salespeople. Derek answered all of my questions about the car and waited patiently as I got a feel for the car on my own without talking for a minute. I felt like he really understood what I was looking for based upon my questions and conversation because he expanded on them in logical ways when sharing information about the different vehicles he had. He made the car search process very comfortable for me and was pleasant throughout. Stefan was extremely pleasant and gave me all of the service and finance knowledge I would need to complete the purchase of the car. Furthermore, he was very enthusiastic about the vehicles and made sure to demonstrate all the features I might like. He also didn't spend any time covering vehicle or service options I wasn't interested in (like OnStar) once I had indicated that I wasn't interested. His enthusiasm was contagious. I feel like my review sounds a bit more clinical than the other reviews, but emotionally, I really did have a very smooth, comfortable, and even enjoyable experience throughout the purchase of my Criswell vehicle, and that was because Derek and Stefan did such a great job. More
I purchased my vehicle sight unseen via e-mail...from Spain. The Sales Rep (Arsalan Adeel) worked very hard to find the car with the specs I wanted, made me a GREAT deal, and held the car for six weeks Spain. The Sales Rep (Arsalan Adeel) worked very hard to find the car with the specs I wanted, made me a GREAT deal, and held the car for six weeks until I arrived in the U.S. Fantastic! There were three slight blemishes to the otherwise good experience. First, Arsalan was Johnny-on-the-spot with communications (via e-mail) while we were working towards a deal, but after we made the deal, it seemed he fell off the grid. Perhaps if I had been in the area and not 4,000 miles away it would have been easier to communicate via phone. Second, when I called and spoke with the Sales Manager (Brian Geist) once I arrived in the area two days prior to picking up the vehicle (since I hadn't been able to reach the Sales Rep), he seemed a bit put off. Rather than an unconditional "Hey great; we'll see you on Saturday," I got "Oh, you're the guy who we went and found the car for and have been holding it for a while." It seemed a bit disdainful. Not terrible, just not as friendly as I expected. Third, the Arsalan tried to renegotiate the deal when I arrived to pick up the car. He was trying to "cut [his] losses" and get the purchase price back to dealer invoice. He immediately acquiesced when I assertively reminded him of the deal we made. Perhaps that's a standard sales tactic, but for me, it makes the whole car buying experience a bit more uncomfortable. On a very positive note, the finance rep (Jim Carter) was GREAT on the day I came to pick up the vehicle and finalize the deal. He was very helpful and patient as I worked out a bit of a SNAFU with my bank concerning the pre-approved loan. Also, the follow-up with the service staff (Chris Lauer) for some required minor post-delivery servicing has also been great. Again, overall good experience. More
Working with Noah Greaney was a pleasure. Noah was very polite, professional and patience. Under the circumstances, I wasn't the best person to deal with. But, Noah personality and humor, relaxed me and polite, professional and patience. Under the circumstances, I wasn't the best person to deal with. But, Noah personality and humor, relaxed me and made the experience a pleasurable one. More


















